The Ambulance Service of Manchester is pleased to announce the release of Pulse, the ASM employee newsletter. Released quarterly, Pulse will feature numerous articles outlining company news and events, training opportunities, case studies (periodically), health and wellness tips, and more. Additionally, each issue will contain an Employee Spotlight article, recognizing an EMT or Paramedic that has demonstrated a commitment to patients and co-workers alike via positive attitude, work ethic, and overall inspiring demeanor. The first issue of Aetna’s employee newsletter will be released on May 1st.
Canadian Paramedicine is an informative and progressive magazine complete with numerous research articles beneficial to EMS providers. One such article entitled “Eat, Sleep and be healthy-a paramedic’s guide to healthier shift work,” outlines some of the risks associated with working outside of the traditional 8-hour daytime schedule. More importantly, it provides evidence based suggestions for healthy eating, staying fit, and developing better sleeping habits.
Quotes from the article:
“Exercise can enhance alertness at work in addition to increasing neural activity and clinical performance. Blocking out 20 minutes (or more) prior to a shift will boost their mood and combat fatigue while working.”
“Prepare meals for a number of days for quick and easy access. Experiment with slow-cookers or freeze portion sizes of healthy meals. Pack healthy snacks such as prepared fruit and easy-to-eat vegetable pieces like baby carrots and celery with hummus, or a small container of mixed unsalted nuts and seeds.”
MANCHESTER- On March 20th, 2017 ASM hosted a Difficult Airway Course put on by Clinical Team Educator Fred Jeffries of Boston MedFlight. With assistance from co-worker, and Critical Care Transport Paramedic Jen Wheeler, the 8-hour course was attended by ASM employees, as well as members of local fire departments and other healthcare agencies. A comprehensive assessment of anatomy and physiology, case study reviews, demonstration of advanced airway techniques, and the opportunity to perform a surgical cricothyrotomy on a pig trachea include some of the features available to attendees.
Fred Jeffries has presented at ASM on numerous occasions. In addition to the airway course, Fred offers an interactive lecture on 12-lead interpretation as well. Please access ASM’s Webpage for upcoming CME opportunities from BostonMedflight and other great providers.
HARTFORD- In preparation for Winter Storm Stella, Aetna Ambulance Operations Supervisor Matt Martinelli and EMT Kate Filosi were interviewed by FOX 61 Reporter Jim Altman. In the segment, Matt and Kate discuss the necessary steps Aetna takes to ensure that both the crews, and ambulances are ready to weather the storm. In order to safely and promptly reach residents, Aetna strategically places ambulances at staging areas proven to reduce response times. As portrayed in the interview, crews will be posted at these locations even during the storm.
“First Responders always have to be on top of their game, regardless if a blizzard is on the way.”
Read the article by Jim Altman and watch the segment in its entirety by clicking below!
MANCHESTER- On March 7th, 2017, The Ambulance Service of Manchester and Aetna Ambulance received 50 Stryker Power Pro XT Model 6506 Stretchers to be placed into service in the near future.
“This industry- leading ambulance cot utilizes an innovative battery-powered hydraulic system to raise and lower the cot at the touch of a button.”
In addition to the numerous advances that come stock with these units, ASM and Aetna will be adding steering-locks as an after-market upgrade that will increase ease of use and maneuverability. The implementation of these new stretchers will help ensure the comfort and safety for both crews and patients alike. Installation for the ASM vehicles should be completed by the end of next week. Aetna should expect to see them in service in early April.
MANCHESTER — On Valentine’s Day, the staff and residents of Arbors of Hop Brook Retirement Community graciously hosted a “Love our First Responders” breakfast demonstrating their appreciation and respect for members of The Ambulance Service of Manchester, Manchester Police Department, and Manchester Fire Department. Activity Director Laurie Robinson organized the event, and offered the following sentiment: “Thank you for your prompt, caring, professional, unselfish and noble actions. We respect and appreciate what you do for our community. Our hearts are thankful for your extraordinary efforts.” Included in the picture to your left are excited and grateful residents, members of the Arbors staff, Manchester Mayor Jay Moran, Police Chief Marc Montminy, Fire Chief David Billings, and EMT’s Sean Gregg and Elizabeth Miller from ASM.
Yesterday evening long time Paramedic and Operations Supervisor Matt Martinelli represented Aetna Ambulance Service Inc. on Fox 61 news. In the interview, Martinelli provides insight on the CT “Move Over” law, and offers a few simple, yet important suggestions to the public. “It seems everyone is in a hurry to get somewhere,” he said. “We just would like to be able to get to the scene in a safe manner so we can provide proper care for a patient.
The article, posted by reporter Jim Altman, and interview can be found in its entirety by clicking the link below!
Below is a link to an article published in JEMS Magazine. Written by 25 year veteran paramedic Bryan Fass, the piece tackles the important, yet often overlooked topic of physical fitness within EMS. Understanding the daily challenge of balancing work, family, finances, and health/wellness, Fass introduces what he calls “The Change Equation,” offering ideas on how to get motivated, form positive habits, and produce long-lasting behavioral changes.
In addition, Fass dispels some common myths that act as barriers to maintaining a healthy lifestyle. He even offers a sample training routine with detailed steps and photos demonstrating safe and effective body mechanics.
MANCHESTER — Recently, Aetna and ASM took delivery of seven Mercedes Sprinter Ambulances from American Emergency Vehicles (AEV). In an effort to keep up with the latest advancements in patient and provider safety, each new ambulance has arrived equipped with Stryker Performance-Load Cot Fastener Systems. In addition to securing the stretcher during transport, these devices offer guided loading and unloading, to increase both efficiency and safety.
MANCHESTER — In October 2015 the newest version of ASM’s livery, decals and markings were on display on new additions to the fleet, awaiting state inspection.
The Mercedes Sprinter Ambulances utilized by Aetna and ASM are products of American Emergency Vehicles in North Carolina. The previously blank ambulances received high-visibility Battenburg markings, rear chevrons and company logos which are now completely produced and applied in-house.
The newest Sprinters have updated front-end styling including headlight, hood, grille and turn signal changes as well as a radical change in the emergency signal LED light bar. Operating fuel-efficient, safe and modern Sprinter ambulances is part of Aetna and ASM’s continued commitment to the communities we serve.
INTERACT stands for Interventions to Reduce Acute Care Transfers. It is a quality improvement program designed to improve the early identification, assessment, documentation, and communication about changes in the status of residents in skilled nursing facilities.
The goal of INTERACT is to improve care and reduce the frequency of potentially avoidable transfers to the acute hospital. Such transfers can result in numerous complications of hospitalization, and billions of dollars in unnecessary health care expenditures. It includes clinical and educational tools and strategies for use in every day practice in long-term care facilities.
Here is the link to the INTERACT Training for Emergency Services:
Then select “INTERACT Training for Emergency Services”
The training is about 12 minutes in length and covers the new acute care transfer process between a participating nursing home and hospital.
Not all nursing homes are part of this initiative so EMS will find that some homes will still be using the W-10 and other documents during their acute care transfers
The nursing homes that are using the red envelope as part of their new acute care transfer process will seal the red envelope and have a set of transfer documents for the EMS service so they will not have to open the envelope
The rollout date to begin using the new acute care transfer process and the red envelope is August 31, 2015.
The entire red envelope should be handed to the ED staff either at triage or in the ED room as the patient is being transferred from the stretcher to the bed
The red envelope is to be used only for acute care transfers between participating nursing homes and hospital – they should not be used for other types of transfers
There will not be a W-10 as part of the transfer documents – the front page of the INTERACT transfer form along with the residents’ face sheet meet the Department of Health Public Health Code requirements
The XPS System consists of a new wider mattress and new side rails that fold out instead of down. The side rails are not intended to support the patient primary body weight. Instead they are intended to enhance patient comfort.
According to the Stryker website, “XPS is adjustable with seven locking positions and includes a wider mattress that reduces transfer gap and designed with patient comfort in mind. This solution helps address growing obesity trends and supports a variety of patients and environments.”
In 2008, the American Ambulance Association issued a best practices white-paper entitled EMS Structured for Quality. The paper was intended as a guide for “those who want to achieve the balance between quality and cost factors, while earning the satisfaction of patients, taxpayers, elected officials, ambulance service managers, employees, and other customers.”
The white paper identified four Essential Performance Results for high performance emergency ambulance services:
The next four volumes will describe how Aetna and ASM match up to and use these results to succeed and thrive.