Provider Wellness

Canadian Paramedicine is an informative and progressive magazine complete with numerous research articles beneficial to EMS providers. One such article entitled “Eat, Sleep and be healthy-a paramedic’s guide to healthier shift work,” outlines some of the risks associated with working outside of the traditional 8-hour daytime schedule. More importantly, it provides evidence based suggestions for healthy eating, staying fit, and developing better sleeping habits.

Quotes from the article:

 “Exercise can enhance alertness at work in addition to increasing neural activity and clinical performance. Blocking out 20 minutes (or more) prior to a shift will boost their mood and combat fatigue while working.”

 

“Prepare meals for a number of days  for quick and easy access. Experiment with slow-cookers or freeze portion sizes of healthy meals. Pack healthy snacks such as prepared fruit and easy-to-eat vegetable pieces like baby carrots and celery with hummus, or a small container of mixed unsalted nuts and seeds.”

Find the article in its entirety below:

Eat, sleep and be healthy – a paramedic’s guide to healthier shift work

Stryker Power Pro Stretchers Arrive!

MANCHESTER- On March 7th, 2017, The Ambulance Service of Manchester and Aetna Ambulance received 50 Stryker Power Pro XT Model 6506 Stretchers to be placed into service in the near future.

 

 “This industry- leading ambulance cot utilizes an innovative battery-powered hydraulic system to raise and lower the cot at the touch of a button.”

 

In addition to the numerous advances that come stock with these units, ASM and Aetna will be adding steering-locks as an after-market upgrade that will increase ease of use and maneuverability. The implementation of these new stretchers will help ensure the comfort and safety for both crews and patients alike. Installation for the ASM vehicles should be completed by the end of next week. Aetna should expect to see them in service in early April.

Aetna’s Bob Mara Promoted to Field Supervisor

HARTFORD- On February 17th, 2017, Aetna’s Bob Mara was promoted to the position of Field Supervisor.

Bob is a graduate of Assumption College in Worcester, MA where he earned a Bachelor’s of Science degree in Psychology and Sociology. He pursued a certification in Advanced Personal Training following graduation, and eventually assumed ownership of a gym in West Hartford. In addition to concentrating on Orthopedic Rehabilitation, Bob had the opportunity to work with professional athletes, and prepare members for fire and police physical agility testing.

In 2006, after 20 years in personal training and 10 years as a volunteer EMT in his hometown, Bob joined Aetna as a full time employee. He has continued to advance his education by taking numerous courses in the study of biology, chemistry and mathematics. He has persistently demonstrated his commitment and value to the company by becoming cross-trained as a Dispatcher, assisting new employees as Field Training Officer, and serving as a Union Steward mediating conversations between employees and management.

On behalf of the Aetna family, we would like to congratulate Bob on his promotion and look forward to great things from him.

Meet the Newest Members of the Team: Aetna Hires Five – 2017

HARTFORD — On February 20, 2017, five EMTs were added to the Aetna team. As part of our continued growth, Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

Amy Lee: FULL TIME, EMT. My name is Amy Lee. I am 22 years old, and a UCONN student pursuing a B.S. in Molecular and Cell Biology. Currently, I am taking some time off to work in EMS. I have been working as an EMT instructor for over a year, but I am still relatively new to working in the field. I completed my EMT course in NYC about two years ago. I plan on applying to medical school or PA school within the next two years.


 Stuart Buchanan: FULL TIME, EMT. I am 24 years old, currently living in Windsor, CT. I’ve lived in Connecticut all my life and I am proud to call it home. I enjoy going to the gym, biking, swimming, the occasional video game or two, and traveling when I can find the time. I’m currently looking to get into martial arts and I am learning the German language. I attended Capital Community College, where I enrolled in their EMT course and loved it from the start. I’ve always wanted to be a part of the support that EMS brings to a community. In addition, the job has turned out to be very rewarding and it’s nice to occasionally put a smile on someone’s face when they see you arrive. I hope someday to be able to provide even more and become a Paramedic when the time and experience comes. I’ve been volunteering at Windsor Ambulance for about 7 months, and can’t wait to get started working in the city. I look forward to my new career at Aetna Ambulance and I am happy to be a part of such an amazing team!


Ryan Jano: FULL TIME, EMT. I’m Ryan Jano, full-time EMT new hire.I am 21 years old from Simsbury, CT. I have been in my town’s volunteer fire company since I was 15. I have been in EMS since I was a senior in high school. I plan on going to the Capitol Community College Paramedic Science Program. Outside of work, I enjoy fishing, working on and modifying cars, hiking, and weight lifting.


Kate Filosi: FULL TIME, EMT. Hello! My name is Kate Filosi and I am 23 years old.  I am from Killingworth, a small town down by the shoreline. I attended Michigan State University, where I majored in Kinesiology and minored in Health Promotion.  While at MSU, I competed for the Women’s Gymnastics team and absolutely loved my time as a Spartan.  Over the summer, I completed the accelerated EMT-B program at Code One Solutions in East Hartford and became nationally certified.  I am thrilled to begin learning from the Aetna team, and look forward to gaining experience in the EMS field. In the future, I hope to further my education by attending a Physician Assistant program and am especially interested in Emergency Medicine and Orthopedics.


Brandon Butler: FULL TIME, EMT. I’m 24 years old. I’m originally from Plainville, CT where I was an active firefighter from 2012 until October 2016. I then moved to East Hampton, CT with my wife and our two kids where I have been active with their fire department, as well as their EMS. I took my EMT course at Code 1 training Solutions in East Hartford. My long term goal for the future is to become a fire/medic or flight medic.

Provider Wellness

Below is a link to an article published in JEMS Magazine. Written by 25 year veteran paramedic Bryan Fass, the piece tackles the important, yet often overlooked topic of physical fitness within EMS. Understanding the daily challenge of balancing work, family, finances, and health/wellness, Fass introduces what he calls “The Change Equation,” offering ideas on how to get motivated, form positive habits, and produce long-lasting behavioral changes.

In addition, Fass dispels some common myths that act as barriers to maintaining a healthy lifestyle. He even offers a sample training routine with detailed steps and photos demonstrating safe and effective body mechanics.

Check It Out!

 

Words That Describe Us: Volume 90

MANCHESTER and HARTFORD —Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.

The final part of the survey asks that the respondent, “Please use a word or phrase to describe us and/or the ambulance crew.”

Some of the most recent answers and responses provided in the survey responses include the following quotes:

  • Excellent service from all – Thanks so much. You’re helpful.
  • Caring.
  • Very attentive and kind.
  • Excellent x 2.
  • Professional and caring.
  • Couldn’t have been cared for or treated better.
  • Good. It is the best service in Town. Keep it up.
  • Compassionate.
  • The crew was professional, concerned, engaged and courteous. Under circumstances I felt secure being cared for by M and K. (16-65719; K. Russell, M. Hoyt).
  • You were all very kind and helpful. No one could do any better. (16-61175; A. Linardo, R. Fraley).
  • Excellent care!
  • Caring professionals.
  • Very caring and polite.
  • Professional.
  • I appreciate the compassion and care that was shown. The ambulance crew was fantastic. Thank you to each of them. (16-63448 R. Buechele, H. Digirolamo)
  • Seemed professional and competent.
  • Compassionate
  • Compassionate, professional, calming.
  • The ambulance crew- I believe the driver’s name was William and the one with me was Cory. They were both wonderful to me. (16-64241 W. Schnepp, C. Lemire).
  • Very professional and caring.
  • Very Professional
  • Professional
  • Kind
  • Excellent and caring people. Thank you again.
  • Very good
  • Professional and respectful
  • Prompt, Professional
  • Efficient and Professional
  • The best, guys were wonderful to me! (16-67722 M. Traber, S. Debarge).
  • Professional and caring
  • Friendly, supportive
  • Matt and Kat were excellent in every aspect of performing their jobs. And their relationship with ER staff was exceptional. They were clearly highly regarded. (16-69636 M. Carter, K. Stewart).
  • As an RN I was happy with the care given to me
  • Kenya was excellent.
  • Very Professional. Listened and had a caring manner.
  • Very attentive
  • Dedicated. This was my first ambulance experience and I was very impressed and satisfied. (16-68246;  M. Levasseur, J. Hornish).
  • Friendly and competent.
  • Don’t know the lady’s name who cared for me. She was excellent.  Thank you. (16-68616; M. Carter, T. Webster).

Annual CCMC, CSP, ASM & Aetna Ambulance Toy Drive

The 2016 Toy Drive was again a great success. Below you will find a collage of pictures from the days spent collecting toys for Connecticut Children’s Medical Center.

Above and Beyond!

Mitch KarrHartford – Aetna Paramedic and Preceptor Mitch Karr has recently joined a prestigious group of critical care providers by obtaining his Flight Paramedic Certification (FP-C). According to The International Board of Specialty Certification (IBSC), “The FP-C certification targets competency at the mastery level of paramedic practice.” This accomplishment required over 6 months of self-study, and the successful completion of a grueling exam. While working full time, Mitch took it upon himself to develop the knowledge base necessary to achieve his goal. Paramedic Sam Dybdahl shares this distinction as well.

Their desire to continually progress as providers demonstrates the commitment our employees have to patient care.

On Veteran’s Day!

 

military_emblems

The Ambulance Service of Manchester, LLC and Aetna Ambulance, Inc. would like to thank all past and present Veterans for their service to the United States of America. A special thank you to our employees that have served and continue to do so today. We are fortunate to have such patriotic individuals representing our team.

Words That Describe Us: Volume 89

Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.MANCHESTER and HARTFORD — Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.

The final part of the survey asks that the respondent, “Please use a word or phrase to describe us and/or the ambulance crew.”

Some of the most recent answers and responses provided in the survey responses include the following quotes:

  • They took care of my husband like their loved one.  Thank you all. (16-60808; G. Geres, M. Kleza).
  • Extremely Professional
  • They were both great
  • The ambulance crew was a good group of guys
  • Very nice people
  • Acted Professional
  • Speedy and Very Professional
  • Both members of the crew were respectful and the care they gave me was excellent! (16-6914; J Basora, T Dixon).
  • Reliable with Empathy
  • Knowledgeable/Caring
  • Everything was great; care level, courtesy, assessment skills, pain control (16-70099; W Valencia, R Davenport)
  •   I was very pleased with the speed they got here and the care they gave me (16- 70845 T. Armas, C. Lemire).
  • Very Professional, efficient
  • Competent
  • Very Professional, experienced
  • FEEL GOOD
  • Very Professional and kind
  • Very Prompt-reassuring demeanor
  • Professional and caring
  • Highly professional and extremely knowledgeable (16-42737; M Traber, S Debarge)
  • Highly professional and caring!
  • Everyone was awesome. Made me feel more at ease in my time of need. (16-67734 D. Tedeschi, J Lentini)
  • Very caring, knew what they were doing. I’m very thankful for every one of these people. Please continue to help sick people and people in need. And never take anything for granted (16-71410 R. Davenport, N. Young)
  • They were attentive and skilled. I have bad veins and he was able to put IV in with no pain (16-73264 J. Monhan, F. Tomboly)
  • Kept me informed and calmed me down.
  • Prompt-courteous attendants
  • Appreciated
  • Outstanding!
  • Very caring service. Thank you!
  • Great treatment and concern could not have been better.
  • Caring, professional, and funny! (16-73491: J Duval, R. Bilodeau)
  • Excellent care was given. I felt comfortable and well cared for.

Meet the Newest Members of the Team: Aetna Hires Three – 2016

HARTFORD — In October, 2016 two EMTs and one Paramedic were added to the Aetna team. As part of our continued growth Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

Courtney Graham:  FULL TIME, Paramedic. My name is Courtney Graham, I am 20 years old and currently live in Harwinton, CT. I have been in the field of Fire and EMS since my junior year of high school, volunteering for Harwinton Ambulance and HWSFD. I graduated college with a degree in Fire Science while attending classes at Wolcott State Fire School, and working as an EMT for Vintech the past couple years. I also help teach in the summer for Camp Fully Involved, an all women’s introduction to the fire service program at New Hampshire Fire Academy. After graduating, I attended New Britain EMS Academy Paramedic Program, where I found my true passion in Emergency Medicine. During the program I had the chance to complete part of my field internship with some of AETNA’s Paramedics and EMTs. I completed NBEMSA’s paramedic program in August as a part of Class 0815. I would like to work towards becoming a flight paramedic and eventually a D.O. where I hope to specialize in Pediatric Emergency Medicine. Outside of EMS, I enjoy traveling, hiking trips to Vermont and New Hampshire, sketching, photography and being with friends and family. I’m very excited to be continuing my EMS career as a Paramedic with AETNA and meeting the rest of the team!

Kyle Kureczka:  PART TIME, EMT. Hi my name is Kyle Kureczka, I am from Berlin, CT. For the last 5 years I have lived in Newport, RI where I went to school and played at Salve Regina University. The last year I have been working in the ER of four hospitals as a medical scribe. Aetna will be my first time working as an EMT. I plan to use my experience as an EMT to one day go to PA school. In my spare time I like to play soccer, work out, read, and be outdoors.

Michael Quezada:  FULL TIME, EMT. My name is Michael Quezada, I am 25 years of age .I got into EMS because I enjoy helping others and it is a very rewarding job. This will be my first time working for EMS and I wish to gain as much medical experience as I can while working for Aetna Ambulance. My future plans for EMS include: working as an EMT for a few years and then going back to school to obtain my Paramedic license. My hobbies are: long boarding, bodybuilding, calisthenics, playing video games and martial arts. I look forward to working with everyone at Aetna Ambulance and making new friends!

 

“Advancing Medicine” Incorporates Aetna’s Response to Stroke Care

Advancing Medicine WFSB

An episode of Advancing Medicine on WFSB that aired in September 2011 included shots of Aetna Ambulance Service as part of the continuum of stroke care.

See the WFSB episode on their site here…

Aetna Ambulance Member of Finalist Group for “Team of the Year”

Ambulance Team of the Year Hartford Hospital Aetna Throughput Discharge Planning

The plaque and medal for 2011 Team of the Year finalist were presented by Hartford Healthcare President Elliot Joseph and Hartford Hospital CEO Jeff Flaks at a ceremony at the hospital on November 8th.

HARTFORD – Efficient patient flow and throughput is critical to any hospital’s clinical and financial performance. Late discharge times prevent the timely transition of all Patients and the early identification of available beds, resulting in delays in appropriate Patient placement, increased length of stay, and the inefficient use of resources. To address inefficiencies and possible synergies, Hartford Hospital commissioned the Discharge Planning Action Group (DPAG). Continue reading