The 2016 Toy Drive was again a great success. Below you will find a collage of pictures from the days spent collecting toys for Connecticut Children’s Medical Center.
MANCHESTER — On December 29, 2016, ASM’s Josh Traber was promoted to the position of Field Supervisor. His remarkable dedication to both his patients and co-workers has been consistent throughout his career at ASM. He has developed into a role model for health care professionals and continues to positively influence everyone he interacts with.
Josh expressed his gratitude for the well-deserved promotion by stating the following:
“I just wanted to take a minute to thank everyone for welcoming me in my new role as supervisor. I have worked for ASM for 17 years and have performed duties ranging from dispatcher to Paramedic Preceptor. ASM is known for exceptional patient care, with outstanding professionalism. These are the core values I hope to continue in my new role.
For those of you I haven’t worked with, I look forward to getting to know you in the near future. Please feel free to let me know how I can assist you with any problems you may be encountering.”
On behalf of the ASM family we would like to congratulate Josh on his promotion and look forward to great things from him.
South Windsor – In early December, Ambulance Service of Manchester received an email containing a warm thank you for Paramedic Ryan McConville. The note, as depicted below, is in regards to a transport completed a few weeks prior.
A few weeks ago I had back surgery and between not sleeping and the pain meds ..my daughter got nervous because I was groggy and called 911 ( as she should have)! I ended up being ok and things turned out fine.
But I am writing about one of your paramedics, Ryan McConville. He went above and beyond to make sure I was physically and emotionally safe… once he assessed me and determined I was stable he spent time comforting me because I was upset over the misunderstanding. He was professional, extremely knowledgeable, and had a way about him that made a scary situation much less so for my family and myself. I will never forget his calmness and abilities. I felt like even though my call was not of a serious matter… I think he he treats each case as though they all matter…no matter how critical or not. When you are laying on that stretcher it is scary and important to you and to have a caregiver treat you as though you matter is priceless.
People always write to complain but not as much to compliment. So I wanted to take a few minutes to let you know what an asset you have to your team. I will never forget his kindness and professionalism.
MANCHESTER – The 8th Annual “Emergency of Hunger” Food Drive, composed of first responders, Rotary members, and others, was a great success! Their combined efforts continue to make a deep and widening impact on hunger in greater Hartford. This year volunteers from Manchester, Vernon, South Windsor, Windsor, and Stop & Shop Supermarkets collected a staggering 34,000+ food items, 650+ turkeys, and almost $16,000 in gift card and monitory donations.
Thanks to the wonderful generosity of the community over the last eight years, we have been able to collect a total of 247,000+ food items, 7,000+ turkeys, and over $159,500 in gift card and monitory donations.
South Windsor – In an effort to attract holiday shoppers and boost spirits during the “Emergency of Hunger” Food Drive this past weekend, participants created a Mannequin Challenge Video. ASM employees, along with members of the South Windsor Rotary Club, Fire Department, and Police Department improvised and filmed the video while collecting goods. The video has been viewed over 32,000 times on South Windsor PD’s Facebook page alone!
Check out the video below!
South Windsor and the food drive Mannequin Challenge pic.twitter.com/G3GOFt4Snr
— South Windsor Police (@SWPD_PIO) November 20, 2016
MANCHESTER – On Wednesday, November 16, 2016, The Ambulance Service of Manchester appeared in the JI for it’s efforts during the “Emergency of Hunger” Food Drive. The kind words by Beth Stafford, the Executive Director of the Manchester Area Conference of Churches, can be found below. The article, by Joseph T. O’Leary, details the annual food drive and it’s impact on the community.
This food drive grows every year, Stafford said, and ASM, which spearheads its efforts, hopes to see it spread. Stafford particularly thanked ASM, which has continued the program despite changes in leadership.
by Jesse Leavenworth
MANCHESTER – A regional food drive that benefits area pantries and homeless shelters is set to begin Saturday.
This will be the eighth year of the Emergency of Hunger drive, which has collected and distributed food and other donations in Manchester, Vernon, South Windsor and Windsor. Organizers and volunteers include firefighters, police officers, ambulance personnel, hospital staff and Rotary Club members from the area.
To date, the team has collected 210,000 food and personal care items, 6,000 turkeys and hams and about $143,000 in cash, checks and gift cards, organizer Sean Norton of Ambulance Service of Manchester said.
Following are locations and dates for collections at the participating Stop & Shop Supermarkets:
- Manchester – 286 Broad Street., November 12, 13, 19 and 20 from 9 a.m. to 5 p.m.
- Rockville – 50 Windsorville Road., November 12, 13 from 9 a.m. to 4 p.m.
- Vernon – 10 Pitkin Road., November 12, 13 from 9 a.m. to 4 p.m.
- South Windsor – 1739 Ellington Road., November 19, 20 from 9 a.m. to 5:30 p.m.
- Windsor – 1095 Kennedy Road., November 12, 13 from 9 a.m. to 4 p.m.
The Ambulance Service of Manchester, LLC and Aetna Ambulance, Inc. would like to thank all past and present Veterans for their service to the United States of America. A special thank you to our employees that have served and continue to do so today. We are fortunate to have such patriotic individuals representing our team.
MANCHESTER – In late September Ambulance Service of Manchester received a letter of praise for EMT Jonathan Bush and EMT Chauntelle Masslon from the mother of a patient that they transported from a facility to Brainard Airport.
The letter reads:
“I am writing to commend two of your employees – Jonathan Bush and Chauntelle Masslon who, on [a date in September], transferred my son from [a facility in Hartford] to Brainard Airport for a flight to [a facility in New Jersey]. My son suffered a [neck injury] on [a date in September] and had to be handled very carefully. Your employees also had to work side by side with the medical personnel that would be accompanying my son on the plane.
Jonathan and Chauntelle were very professional while dealing with my son and the other people involved. They were so calm and efficient. The drive to the airport went smoothly as well as the transfer to the plane. Not only did they tak good care of my son, they also took care of me. I was grateful to that my son and I were in such capable hands.
They did a great job and I just wanted [ASM] to know that.”
SOUTH WINDSOR – On October 10th, Foster Family Farm hosted a Public Safety Day honoring 1st Responders. As shown in the picture to the left, the maze was cut to portray Police, Fire and EMS. Crew members from ASM, along with representatives from South Windsor Fire and Police Departments were on hand to showcase their respective rolls in emergency response.
MANCHESTER and HARTFORD — Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.
The final part of the survey asks that the respondent, “Please use a word or phrase to describe us and/or the ambulance crew.”
Some of the most recent answers and responses provided in the survey responses include the following quotes:
- They took care of my husband like their loved one. Thank you all. (16-60808; G. Geres, M. Kleza).
- Extremely Professional
- They were both great
- The ambulance crew was a good group of guys
- Very nice people
- Acted Professional
- Speedy and Very Professional
- Both members of the crew were respectful and the care they gave me was excellent! (16-6914; J Basora, T Dixon).
- Reliable with Empathy
- Everything was great; care level, courtesy, assessment skills, pain control (16-70099; W Valencia, R Davenport)
- I was very pleased with the speed they got here and the care they gave me (16- 70845 T. Armas, C. Lemire).
- Very Professional, efficient
- Very Professional, experienced
- FEEL GOOD
- Very Professional and kind
- Very Prompt-reassuring demeanor
- Professional and caring
- Highly professional and extremely knowledgeable (16-42737; M Traber, S Debarge)
- Highly professional and caring!
- Everyone was awesome. Made me feel more at ease in my time of need. (16-67734 D. Tedeschi, J Lentini)
- Very caring, knew what they were doing. I’m very thankful for every one of these people. Please continue to help sick people and people in need. And never take anything for granted (16-71410 R. Davenport, N. Young)
- They were attentive and skilled. I have bad veins and he was able to put IV in with no pain (16-73264 J. Monhan, F. Tomboly)
- Kept me informed and calmed me down.
- Prompt-courteous attendants
- Very caring service. Thank you!
- Great treatment and concern could not have been better.
- Caring, professional, and funny! (16-73491: J Duval, R. Bilodeau)
- Excellent care was given. I felt comfortable and well cared for.
East Hartford – On Tuesday, October 11th, a Piper PA 34 aircraft (information provided by the F.A.A.) crashed on the 400 block of Main Street in East Hartford prompting a whirlwind of news coverage. The above picture was released on the US News and World Report website later that evening.
Working alongside East Hartford and Pratt and Whitney Fire departments, in conjunction with East Hartford Police, The Ambulance Service of Manchester responded to the scene with a total of 5 ambulances and an Operations Supervisor vehicle. Two patients were transported with ASM and East Hartford Fire Paramedics to area hospitals.
Ambulance Service of Manchester does not publish pictures of patients or their family members. This picture was published by The US News and World Report.
by Jesse Leavenworth
First responders in Manchester and five other towns are gearing up for the Emergency of Hunger Food Drive, an annual effort that organizers say has proven vital to food pantries in the region.
“Many of the area food banks have come to rely on this food drive and the generosity of shoppers to get them through the holiday season,” Skoczulek said.
To date, he said, volunteers have collected about 187,000 food and personal care items, 5,500 turkeys and over $120,000 in cash, checks and gift cards.
“All we ask is for each shopper to purchase one extra item to donate,” Skoczulek said. “Many shoppers go well beyond this and donate multiple items — sometimes even whole shopping carts. But every little bit helps, so we appreciate each item.”
All locations are Stop & Shop supermarkets, except for Geissler’s Supermarket on Sullivan Avenue in South Windsor.
• Manchester: 286 Broad St., Saturday and Sunday and Nov. 21 and 22 — 9 a.m. to 5 p.m.
• Rockville section of Vernon: 50 Windsorville Road, Saturday and Sunday and Nov. 21 and 22 — 9 a.m. to 5 p.m.
• Rocky Hill: 80 Town Line Road, Saturday and Sunday and Nov. 21 — 9 a.m. to 4 p.m..
• Vernon: 10 Pitkin Road, Saturday and Sunday and Nov. 21 and 22 — 9 a.m. to 5 p.m.
• Windsor: 1095 Kennedy Road, Saturday and Sunday — 9 a.m. to 4 p.m.
• South Windsor: 1739 Ellington Road, Nov. 21 and 22 — 9 a.m. to 4 p.m.
• South Windsor: Geissler’s Supermarket, 965 Sullivan Ave., Nov. 21 and 22 — 9 a.m. to 4 p.m.
• Enfield collection dates, times and locations are to be announced.
“Every year we hope for good weather and holiday cheer to help us through,” Skoczulek said, “but no matter what, we always seem to bring in a big haul for those in need.”
Among other services, The Reminder News profiled ASM’s local response during Winter Storm Alfred. The historical damage wrought by a rare October storm was acutely felt by Aetna and ASM as emergency and non-emergency volume soared. Both core locations, Manchester and Hartford, ran on generator power and redundant phone lines. Service was fully restored within several days. Read the article on Winter Storm Alfred and its impact here…