Meet the Newest Members of the Team: ASM Hires Eight – 2019

MANCHESTER — On September 9th, 2019 seven EMTs and one Paramedic were added to the ASM team. As part of our continued growth, Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

ASM Behind The Scenes

Here at Ambulance Service of Manchester, we are dedicated to providing Consistent, Timely and Clinically excellent service to our patients, clients and communities. We do this by providing our employees with state-of-the-art technology, training, and equipment. One example of our continuous efforts to better serve our communities is by keeping our fleet well maintained and up to date. Not only does this ensure seamless and reliable service, but it also makes our patient’s and employee’s safety a number one priority. The video provided shows one of six 2019 Mercedes Sprinter ambulances that are scheduled to go on the road within next couple of months. ASM, ensures that our fleet is performing at top-notch level, with no detail overlooked, including performing all of our vehicle decaling in house. (CLICK HERE for video demonstration). This is a prime example of our continued efforts and dedication to grow, expand, and adapt. Please enjoy the video and don’t forget to subscribe for our latest updates and events.

Ambulance Service of Manchester Hosts “Sheroes” Event

On Wednesday September 4th 2019, ASM hosted the Greater Manchester Chamber of Commerce “Sheroes Project.” A total of 75 women attended the third installment of this event. This project consists of four workshops throughout the course of the year to teach women self-defense tactics and techniques to avoid being targeted. These techniques include awareness of surroundings, personal security, self-confidence, active shooter training, and bleeding control. The workshop held at ASM focused on “Once the Shooting Stops… Critical Wound Care.” The women were taught first aid, CPR, and bleeding control techniques using tourniquets, QuikClot gauze, and other field expedient methods.

ASM Assists with SW School Safety Event

South Windsor- On Friday, August 30th, 2019, Ambulance Service of Manchester EMT’s Danielle Chowaniec and Chris Tevnan spent the morning at Timothy Edwards Middle School assisting with a week 1 School Safety event organized by SWPD. Teamed up with local first responders including the CT State Police Dive Team, South Windsor Fire Department and South Windsor Police Department, ASM interacted with the children and provided them with a hands-on experience as they rotated through over 10 stations.

ASM Partners with Colorado Ski Patrol!

“I am J. Marshall Thomson and I live in Crested Butte Colorado. My medic journey Started more than 50 years ago when my mother was in a horrific ski accident. If it wasn’t for the on-hill and pre-hospital care of the Ski Patrol and local EMS service, my mother would not have survived.  Growing up an avid skier in VT and hearing of my mother’s story I always wanted to be a ski patroller helping others.  I became an EMT in 2008 and joined the Crested Butte Mountain Resort Ski Patrol and Avalanche Dog Rescue Team.  Over the years, I spent a lot of time traveling while competing in mountain running, ski mountaineering and was a member of the US National Ski Mountaineering team competing at the world championships.  Although racing and competing gave me unforgettable experiences and travels all over the world, I never felt the same sense of pride and accomplishment that I do from being a member of a ski patrol team and helping those in need.  My wife always says, I am happiest when I have the cross on my back.”

“I wanted to become a paramedic to better my knowledge and skills while providing an increased level of care to help my ski patrol, local Fire/EMS and community.  My background and experience are in Ski Patrol and Avalanche SAR, I had never worked on an ambulance for an EMS service.  The lack of traditional EMS experience was going to be one of my biggest challenges.  With Crested Butte having a population of around 3000 people, I wanted to find a service for my ride time that would have the greatest benefit for me to learn and move forward in my paramedic career.  Learning from a service with progressive protocols, high call volume, high level of critical care, longer transport times and highly experienced preceptors willing to teach was very important to me.  ASM seemed to be the perfect fit, after speaking with ASM I knew that it would be worth leaving my family and traveling 2000 miles for the best Paramedic field experience possible.”

“My experience at ASM was invaluable.  The entire team went above and beyond to make me feel welcome, I was a member of the team and not just a student. Every EMT I worked with was willing to take the time to teach me the basics of being on a truck and how the system works.  I was fortunate for the patience everyone had with me and willingness to assist in the entire process of learning.  My preceptors at ASM were amazing with an indispensable wealth of knowledge.  Everyone had their own passion for EMS and a desire to teach and willingness to spend extra time to discuss calls, treatments and differential diagnosis.  My lead preceptor took charge and control of my education making sure that I was learning and improving.  He would follow up with other preceptors making sure I was on the correct path, continuing to discuss my progress and performance.  I am forever grateful for the experience I had with ASM and I am looking forward to taking what I have learned back to the Mountains and communities of Colorado.”

ASM & Aetna Attend Yard Goats First Responder’s Game

HARTFORD- On Monday August 28th, 2019, employees from the Ambulance Service of Manchester and Aetna Ambulance enjoyed a night of baseball honoring “First Responder’s”. A Post Size American Flag was brought out on the field as part of the Pre-Game festivities and served as a visual expression of support, during the playing of our National Anthem. The Yard Goats pulled off an impressive win over the Harrisburg Senators (5–1).

ASM Attends Raksha Bandhan Festival in South Windsor

SOUTH WINDSOR- On Saturday, September 19th ASM’s Elizabeth Dowdy and Jonathan Bush took part in a traditional “Raksha Bandhan” Festival held at South Windsor Fire Department’s Headquarters. Raksha Bandhan is a Hindu festival that celebrates the relationship between brothers and sisters, and families, on the full moon of the Hindu month of Shravana. This festival originated when sisters used to tie a band around their brothers/ uncles wrists as a token of appreciation & love. Over a period, it has become an event to celebrate & recognize anyone working to keep society safe. Ambulance Service of Manchester would like to thank Saturday’s organizers for allowing us to participate in this amazing event.

ASM Visits KinderCare in Glastonbury

Glastonbury  — On August 13th, 2019 ASM Paramedic Adam Fine along with  EMT’s Esther Gibbs and Danielle Kamenskiy visited KinderCare in Glastonbury for “Show and tell”. Adam, Esther and Danielle fielded questions from the eager group of 25 kids while giving tours of the ambulance. Children and teachers had a chance to listen to heartbeats, check O2 levels and talk on the loudspeaker. At the end of the tours the students received official Ambulance Service of Manchester stickers.

ASM Supports MARC Summer Concert Series

MANCHESTER – On July 30th, 2019, Ambulance Service of Manchester EMTs Sandra Parker and Christopher Sookram provided support for the MARC, Inc “Summer Concert Series”. “Changes in Latitude” headlined playing the music of Jimmy Buffett while the Main Pub served up food to match the festive occasion. All proceeds from the concert series benefit people with developmental disabilities in our community. The last concert of the summer will be July 30th so make sure you stop down and support this amazing organization!

ASM Visits Manchester Early Learning Center

MANCHESTER- On Tuesday July 30, 2019, Ambulance Service of Manchester EMTs, Kayla Katt and Erica Clayton visited Manchester Early Learning Center (MELC). While on site, kids were able to climb on board ASM’s ambulance and explore the equipment as Kayla and Erica fielded questions from both the staff and children.

Ice Cream Treat

Molly Devanney of Highland Park Market surprised ASM road crews and office staff with ice cream on Thursday. Molly and other staff at Highland Park wanted to show their appreciation for First Responders. The timing was perfect with the temperatures hovering near 90 degrees for most of the week. ASM would like give our sincere thanks to Highland Park Market for all of their support at events held throughout the course of the year.

ASM Partners with SWPD

SOUTH WINDSOR- On Wednesday, July 10th, 2019, Ambulance Service of Manchester Paramedic Josh Conroy and EMTs Stacey Debarge, Justin Craig, and Ashley DeBisschop visited South Windsor Police Department’s Summer Youth Academy. The ASM crew worked alongside SWPD Officers to provide tours of both an ALS and BLS ambulance during a question and answer session with the students. Thank you to SWPD Officer Tina Roy and Corporal. Ben White for coordinating the event.

ASM and Aetna Attend 4th of July Game

The New Britain Bee’s celebrated the Fourth of July by honoring First Responders Thursday night. The Bee’s provided ASM and Aetna with 50 free tickets to the 6:35pm game against the Somerset Patriots. Fans enjoyed food and Fireworks, as the two teams battled to a 0 – 0 tie. 

High Praise for ASM Crew

MANCHESTER: Ambulance Service of Manchester Paramedic Robert Bilodeau and EMTs Sandra Parker and Amanda Larochelle received the following feedback from a patient satisfaction survey.  “From the moment that the ASM crew entered my apartment, I knew I was in good hands. As they began to glean information, it was apparent that they were concerned and extremely professional. They assessed my condition rapidly and began treatment at once. They performed perfectly as a team and also alleviated my anxiety by explaining exactly what and why they were doing it. Once I was in the ambulance, the [crew] gave me anti-nausea medication which gave me immediate relief from discomfort, as well as, anxiety. I am confident it provided a certain level of relief to the ambulance crew as well. As proof of the team’s efficiency, my blood pressure markedly lowered from the time they arrived at my apartment to the time I arrived at the hospital. If you wish to share any or all of this story with the public, you have permission.”

Inaugural ASM vs Aetna Softball Game

On Sunday, June 9th Aetna and ASM came together to compete in the 2019 “You’re Killing Me Smalls,” softball tournament. On this beautiful sunny day, players, friends and family enjoyed food, drinks and games while the teams battled it out. Highland Park Market graciously donated ice cream for both the players and the spectators. Aetna took the lead,winning the first two games, showing that they came to play. ASM fought back,winning the next two games, setting up a winner take all final game to determine the champion. In the end ASM defeated Aetna 20 – 13 and took the trophy home. The trophy will remain with ASM until next year’s games! All proceeds from the event will be donated to Pancreatic Cancer Research.

Message from ASM’s coach:
I would first like to say thank you. Without the players, fans and management this would never have been possible. We were looking for good weather, we got that for sure. We asked for two good teams and what we got was two great teams. Everyone played their hearts out. I truly appreciate all the thanks received from everyone. A coach is nothing without great players so, I thank you again and I look forward to coaching in the future.

Congratulations!!!
Tim LaChappelle

Stay tuned for kickball, it’s next!