High Praise for Manchester Fire Rescue EMS and ASM Team

MFRE ASMMANCHESTER — On March 30, 2014 a crew from ASM responded with Manchester Fire-Rescue-EMS (MFRE)’s Truck 2 to a complaint of difficulty breathing. The patient responded to ASM’s satisfaction survey and had glowing things to say about the entire team: MFRE Truck 2’s Mike, Tim (paramedic), Jim and Angelo and ASM’s Bobbi Basque and Lauren Mathiau.

The patient answered “Strongly Agree” to all 16 clinical-based satisfaction questions. When asked to use a word to describe the team, the patient wrote “Professional.” The patient was brought directly to the Cardiac Catherization lab at Hartford Hospital.

The patient then hand wrote the following comments: “Thanks to Manchester Fire Rescue and the ASM people…they saved my life. As soon as [EMS] came in they made the decision to get me in the ambulance and moving to the hospital and had the hospital ready. Doctor said ten more minutes and I would not be here. They kept me alive, took me to the right place, in time and the Hospital took it from there. What can I say? Thank you to the people that provided the service and especially [the EMS team]. Time was short and they made the right decision and knew what they were doing. Again, thank you for saving my life.”

-#14-26976

Kudos from the Cath Lab: Volume 2

Kudos from the Cath Lab

Kudos from the Cath Lab

Email from Saint Francis Hospital and Medical Center:

“Greg D. [ASM Paramedic #438] and the crews did a great job with this STEMI patient yesterday. Patient did very well and is fortunate to have been transported to a STEMI center. Nice work for the crew working with the patient to make an informed decision. Cath showed 99% RCA Lesion which was opened and stented.” Continue reading

Kudos from the Cath Lab: Volume 1

ASM Aetna Paramedics operate LifePak 15 cardiac-monitors
ASM and Aetna Paramedics operate LifePak-15 cardiac monitors

(Content that follows is excerpted from an email from the Hartford Hospital cardiac team…)

STRONG team work.

Kudos continue – to the Cath Lab/ED/EMS team. This patient was brought by ASM who transmitted ECG and activated the team pre-hospitaly (STEMI). The patient was taken straight to the Cath Lab after a quick triage in the emergency department (without any STOP at the [critical care pod]). Continue reading