Praise for ASM Staff: ‘Professional, courteous, attentive’

Thank You LetterFrom a letter dated March 23, 2016, sent to ASM:

I would like to commend your staff of EMTs for the excellent service they provided while transporting my husband and me from the Woodlake Rehabilitation Center in Tolland to the Hospital of Saint Raphael in New Haven on a weekly basis for the past two months. They were professional, courteous, and attentive. Please extend our thanks and appreciation to the EMTs who provided us with such a valuable service.

Sincerely,

[Patient’s spouse]

Praise for ASM’s Brendan Burke and Jeff Roy

ASM's Brendan Burke

ASM's Brendan Burke

MANCHESTER — From a letter sent to ASM: On February 9, 2012, my father – [Patient Name] – was transported from the Emergency Room at Rockville General Hospital back to Woodlake at Tolland Nursing Home. It was a stressful time for both my Dad and I as we anxiously waited for transport.

Your two employees arrived quickly on the scene and with great speed and efficiency, not to mention compassion as they prepared my Dad for his trip back to Woodlake. Continue reading

‘Broken Road’ Leads To Rascal Flatts Concert

The following article appeared in the Hartford Courant on August 11, 2011. Video appears with the permission of Fox61. 

HARTFORD COURANT – Jesse Leavenworth

Sharon Vanover needed good news.

On July 30 in Stafford, a car with an allegedly drunk driver at the wheel crushed Vanover’s right leg as she rode on the back of husband Mark Vanover’s motorcycle. Recovery will be long and painful, and the Vanovers said they had to close one of their two day-care centers this week because Sharon cannot manage the business.

Into these dark days comes the Ambulance Service of Manchester and a modern version of the Cinderella story. Read more…

In a card written to the crewmembers, Sharon writes, Continue reading