{"id":2870,"date":"2012-08-21T03:00:21","date_gmt":"2012-08-21T03:00:21","guid":{"rendered":"http:\/\/asm-aetna.com\/blog\/?p=2870"},"modified":"2012-09-11T11:11:48","modified_gmt":"2012-09-11T11:11:48","slug":"words-that-describe-us-volume-2","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-2\/","title":{"rendered":"Words That Describe Us: Volume 2"},"content":{"rendered":"<div style=\"text-align: justify;\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-2677\" title=\"Aetna Ambulance - Ambulance Service of Manchester\" src=\"http:\/\/asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2-300x169.png\" alt=\"Aetna Ambulance - Ambulance Service of Manchester\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2-500x282.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2.png 718w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>MANCHESTER and HARTFORD &#8212; Aetna and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/div>\n<div style=\"text-align: justify;\">\n<p>The final question in the survey asks &#8220;Do you have any suggestions on how we can improve our service.<\/p>\n<p>Some of the answers included:<\/p>\n<ul>\n<li><em>\u201cOne suggestion is hire more outstanding, professional, compassionate individuals like Matt and Jackie. Coming from a healthcare provider, these two were fantastic.\u201d<\/em><\/li>\n<li><em>\u201cContinue to hire good quality people like the crew that took care of me!\u201d<\/em><\/li>\n<li><em>\u201cYou saved my life! Thank you!\u201d<\/em><\/li>\n<li><em>\u201c[Your] service is admirable\u201d<\/em><\/li>\n<\/ul>\n<p>EMS is often a thankless field. We feel that expressions of appreciation deserve to be shared and constructive comments deserve to be acted upon. An effort is made to share positive and\/or constructive comments with the field staff and with the public we serve.\u00a0Some of the other responses we have received are highlighted throughout our blog and on our website.<\/p>\n<p>If we have treated you and you would like to request a blank survey please call our office at (860) 647-9798 or send your comments to us at PO Box 300, Manchester, CT 06045-0300. Or, simply click the Leave a Reply link below.<\/p>\n<\/div>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD &#8212; Aetna and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final question in the survey asks &#8220;Do you have &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-2\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,54,6,197],"tags":[357,327,356,163,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/2870"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=2870"}],"version-history":[{"count":22,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/2870\/revisions"}],"predecessor-version":[{"id":3021,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/2870\/revisions\/3021"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=2870"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=2870"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=2870"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}