{"id":3235,"date":"2012-10-19T19:33:11","date_gmt":"2012-10-19T19:33:11","guid":{"rendered":"http:\/\/asm-aetna.com\/blog\/?p=3235"},"modified":"2012-10-19T19:34:21","modified_gmt":"2012-10-19T19:34:21","slug":"words-that-describe-us-volume-3","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-3\/","title":{"rendered":"Words That Describe Us: Volume 3"},"content":{"rendered":"<div>\n<div style=\"text-align: justify;\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-2677\" title=\"Aetna Ambulance - Ambulance Service of Manchester\" src=\"http:\/\/asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2-300x169.png\" alt=\"Aetna Ambulance - Ambulance Service of Manchester\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2-500x282.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2.png 718w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>MANCHESTER and HARTFORD &#8212; Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/div>\n<div style=\"text-align: justify;\">\n<p>The final question in the survey asks &#8220;Do you have any suggestions on how we can improve our service?&#8221; And, &#8220;Please use one word to describe us.&#8221;<\/p>\n<p>Some of the answers\/responses included:<\/p>\n<\/div>\n<\/div>\n<ul>\n<li style=\"text-align: justify;\">\u201cVery capable and understanding considering my complete confusion and surprise as to my incident. Everything was as good and efficient and capable as anyone could hope for or expect.\u201d<\/li>\n<li style=\"text-align: justify;\">\u201cFantastic. Could not ask for any better service. It was perfect.\u201d<\/li>\n<li style=\"text-align: justify;\">\u201cExcellent service. I was very pleased with the ambulance service my husband received. I have no complaints.\u201d<\/li>\n<li style=\"text-align: justify;\">\u201cVery helpful and reassuring to my personal needs.\u201d<\/li>\n<li style=\"text-align: justify;\">Great x 2<\/li>\n<li style=\"text-align: justify;\">Excellent x 2<\/li>\n<li style=\"text-align: justify;\">Very professional<\/li>\n<li style=\"text-align: justify;\">Good<\/li>\n<li style=\"text-align: justify;\">Super<\/li>\n<li style=\"text-align: justify;\">Competent<\/li>\n<li style=\"text-align: justify;\">Outstanding<\/li>\n<li style=\"text-align: justify;\">Supportive<\/li>\n<li style=\"text-align: justify;\">The best!<\/li>\n<li style=\"text-align: justify;\">Fabulous<\/li>\n<li style=\"text-align: justify;\">Conscientious.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD &#8212; Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final question in the survey asks &#8220;Do you &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-3\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,54,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/3235"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=3235"}],"version-history":[{"count":5,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/3235\/revisions"}],"predecessor-version":[{"id":3249,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/3235\/revisions\/3249"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=3235"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=3235"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=3235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}