{"id":4298,"date":"2013-05-10T18:31:41","date_gmt":"2013-05-10T18:31:41","guid":{"rendered":"http:\/\/asm-aetna.com\/blog\/?p=4298"},"modified":"2013-05-11T13:30:31","modified_gmt":"2013-05-11T13:30:31","slug":"words-that-describe-us-volume-7","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-7\/","title":{"rendered":"Words That Describe Us: Volume 7"},"content":{"rendered":"<p style=\"text-align: justify;\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-2677\" title=\"Aetna Ambulance - Ambulance Service of Manchester\" alt=\"Aetna Ambulance - Ambulance Service of Manchester\" src=\"http:\/\/asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2-300x169.png\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2-500x282.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2.png 718w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>MANCHESTER and HARTFORD &#8212; Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final question in the survey asks &#8220;Do you have any suggestions on how we can improve our service?&#8221; And, &#8220;Please use one word to describe us.&#8221;<\/p>\n<p style=\"text-align: justify;\">Some of the answers\/responses included:<\/p>\n<ul>\n<li>Professional \u00a0x 10<\/li>\n<li>Excellent\u00a0x 6<\/li>\n<li>Great\u00a0x 5<\/li>\n<li>Efficient x 4<\/li>\n<li>Competent x 3<\/li>\n<li>Helpful\u00a0x 2<\/li>\n<li>Good\u00a0x 2<\/li>\n<li>Friendly\u00a0x 2<\/li>\n<li>Efficient, very professional.<\/li>\n<li>Concerned.<\/li>\n<li>Did their job perfectly.<\/li>\n<li>Highly skilled professionals.<\/li>\n<li>Very dependable.<\/li>\n<li>Very Good.<\/li>\n<li>Compassionate.<\/li>\n<li>Excellent service.<\/li>\n<li>Excellent staff.<\/li>\n<li>Very good service.<\/li>\n<li>Knowledgeable.<\/li>\n<li>Pleased with service.<\/li>\n<li>The two gentlemen were the very best. Thank you.<\/li>\n<li>The staff that attended to my father\u2019s needs were excellent. Very caring and attentive individuals.<\/li>\n<li>Excellent service. Impressed with professional and kind service. Ryan McConville helped handle the paperwork for the hospital. He was very helpful during this stressful time.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD &#8212; Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final question in the survey asks &#8220;Do you &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-7\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,54,5,6,197],"tags":[357,163,180,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/4298"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=4298"}],"version-history":[{"count":9,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/4298\/revisions"}],"predecessor-version":[{"id":4429,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/4298\/revisions\/4429"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=4298"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=4298"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=4298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}