{"id":4583,"date":"2013-07-12T20:18:06","date_gmt":"2013-07-12T20:18:06","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=4583"},"modified":"2013-07-12T20:20:27","modified_gmt":"2013-07-12T20:20:27","slug":"4583","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/4583\/","title":{"rendered":"Words That Describe Us: Volume 9"},"content":{"rendered":"<p style=\"text-align: justify;\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-2677\" title=\"Aetna Ambulance Service - Ambulance Service of Manchester\" alt=\"Aetna Ambulance Service - Ambulance Service of Manchester\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2-300x169.png\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2-500x282.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/08\/DSC_0993-2.png 718w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final question in the survey asks \u201cDo you have any suggestions on how we can improve our service?\u201d And, \u201cPlease use one word to describe us.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the answers\/responses included:<\/p>\n<ul style=\"text-align: justify;\">\n<li>Excellent x III.<\/li>\n<li>Respectful, professional.<\/li>\n<li>Very good.<\/li>\n<li>Excellent service.<\/li>\n<li>Thankful.<\/li>\n<li>Comforting.<\/li>\n<li>Friendly.<\/li>\n<li>Dependable.<\/li>\n<li>Wonderful.<\/li>\n<li>Competent.<\/li>\n<li>Excellent!!<\/li>\n<li>Wonderful!! Thank you for helping me get to the hospital when I needed your specialized help.<\/li>\n<li>Reassuring.<\/li>\n<li>Professional x IIII.<\/li>\n<li>Good.<\/li>\n<li>Outstanding.<\/li>\n<li>Excellent! I very much appreciated the calm, gentle, quick manner of the medics. Wonderful folks. Thank you for your kind service.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final question in the survey asks \u201cDo you &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/4583\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,54,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/4583"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=4583"}],"version-history":[{"count":9,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/4583\/revisions"}],"predecessor-version":[{"id":4653,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/4583\/revisions\/4653"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=4583"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=4583"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=4583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}