{"id":5416,"date":"2014-03-17T05:00:41","date_gmt":"2014-03-17T05:00:41","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=5416"},"modified":"2014-03-14T16:04:16","modified_gmt":"2014-03-14T16:04:16","slug":"praise-again-for-aetnas-matt-campbell-and-kevin-mathiau","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/praise-again-for-aetnas-matt-campbell-and-kevin-mathiau\/","title":{"rendered":"Praise Again for Aetna\u2019s Matt Campbell and Kevin Mathiau"},"content":{"rendered":"<p style=\"text-align: justify;\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-5420\" alt=\"Campbell and Mathiau 2\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2014\/03\/Campbell-and-Mathiau-2-300x188.jpg\" width=\"300\" height=\"188\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2014\/03\/Campbell-and-Mathiau-2-300x188.jpg 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2014\/03\/Campbell-and-Mathiau-2-477x300.jpg 477w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2014\/03\/Campbell-and-Mathiau-2.jpg 941w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>HARTFORD \u2014 On February 15, 2014 Aetna Ambulance crew members Matt Campbell and Kevin Mathiau responded to a motor vehicle accident in Wethersfield.\u00a0Within two weeks the patient was randomly selected to receive a Patient Satisfaction Survey. The patient sent back a response on the care she and her family received.<\/p>\n<p style=\"text-align: justify;\">Matt and Kevin received &#8220;Strongly Agree&#8221; in every response category. When asked to use a word or phrase to describe us, the patient wrote &#8220;Timely, professional, informative and caring.&#8221;<\/p>\n<p style=\"text-align: justify;\">The following was handwritten in the additional feedback space provided:<\/p>\n<blockquote><p>\u201cWe truly appreciated the kindness that was shown to us and to our children by the EMTs and Paramedics. We were in a side rollover with our two small children and the EMTs and Paramedics helped make a very scary situation very positive. Keep up the excellent work. Everyone was very personable and we felt as if we were being cared for by good friends or family members.\u201d<\/p><\/blockquote>\n<p style=\"text-align: justify;\">&#8211; Run #14-13714 (Information appears with permission).<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>HARTFORD \u2014 On February 15, 2014 Aetna Ambulance crew members Matt Campbell and Kevin Mathiau responded to a motor vehicle accident in Wethersfield.\u00a0Within two weeks the patient was randomly selected to receive a Patient Satisfaction Survey. The patient sent back &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/praise-again-for-aetnas-matt-campbell-and-kevin-mathiau\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,197],"tags":[357,164,165,163,408],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5416"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=5416"}],"version-history":[{"count":5,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5416\/revisions"}],"predecessor-version":[{"id":5575,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5416\/revisions\/5575"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=5416"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=5416"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=5416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}