{"id":5685,"date":"2014-06-13T07:30:55","date_gmt":"2014-06-13T07:30:55","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=5685"},"modified":"2014-06-12T14:51:29","modified_gmt":"2014-06-12T14:51:29","slug":"words-that-describe-us-volume-26","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-26\/","title":{"rendered":"Words That Describe Us: Volume 26"},"content":{"rendered":"<p style=\"color: #373737; text-align: justify;\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"color: #373737; text-align: justify;\">The final question in the survey asks \u201cDo you have any suggestions on how we can improve our service?\u201d And, \u201cPlease use one word to describe us.\u201d<\/p>\n<p style=\"color: #373737; text-align: justify;\">Some of the answers\/responses included:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Service was excellent!<\/li>\n<li style=\"text-align: justify;\">Professional and compassionate.<\/li>\n<li style=\"text-align: justify;\">Great service!<\/li>\n<li style=\"text-align: justify;\">Very good x 2.<\/li>\n<li style=\"text-align: justify;\">Professional and caring x 2.<\/li>\n<li style=\"text-align: justify;\">Helpful and professional.<\/li>\n<li style=\"text-align: justify;\">Excellent. Very, very good.<\/li>\n<li style=\"text-align: justify;\">Comforting.<\/li>\n<li style=\"text-align: justify;\">Skilled. Attendants very courteous and professional! (14-31622; D. Noyes, T. Whalen).<\/li>\n<li style=\"text-align: justify;\">Efficient.<\/li>\n<li style=\"text-align: justify;\">Very good.<\/li>\n<li style=\"text-align: justify;\">Very personable and made me feel at ease. I wish I knew their names, but they provided excellent service. They made me feel very comfortable. They are great employees. (14-32476; K. Caldwell, M. Hoyt).<\/li>\n<li style=\"text-align: justify;\">I felt they were very concerned with my well-being.<\/li>\n<li style=\"text-align: justify;\">Caring and professional x 2.<\/li>\n<li style=\"text-align: justify;\">Very professional x 2.<\/li>\n<li style=\"text-align: justify;\">Very caring \u2013 Very professional.<\/li>\n<li style=\"text-align: justify;\">Dependable.<\/li>\n<li style=\"text-align: justify;\">Exceptional professionals.<\/li>\n<li style=\"text-align: justify;\">The Best.<\/li>\n<li style=\"text-align: justify;\">Professional \u2013 Efficient<\/li>\n<li style=\"text-align: justify;\">Good medical care.<\/li>\n<li style=\"text-align: justify;\">Good service.<\/li>\n<li style=\"text-align: justify;\">Very caring and informative.<\/li>\n<li style=\"text-align: justify;\">Professional, skilled, prompt, knowledgeable.<\/li>\n<li style=\"text-align: justify;\">Life saving.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final question in the survey asks \u201cDo you &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-26\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5685"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=5685"}],"version-history":[{"count":2,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5685\/revisions"}],"predecessor-version":[{"id":5753,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5685\/revisions\/5753"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=5685"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=5685"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=5685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}