{"id":5840,"date":"2014-07-21T05:00:36","date_gmt":"2014-07-21T05:00:36","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=5840"},"modified":"2014-07-18T18:27:59","modified_gmt":"2014-07-18T18:27:59","slug":"words-that-describe-us-volume-29","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-29\/","title":{"rendered":"Words That Describe Us: Volume 29"},"content":{"rendered":"<p style=\"color: #373737; text-align: justify;\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"color: #373737; text-align: justify;\">The final question in the survey asks \u201cDo you have any suggestions on how we can improve our service?\u201d And, \u201cPlease use one word to describe us.\u201d<\/p>\n<p style=\"color: #373737; text-align: justify;\">Some of the answers\/responses included:<\/p>\n<ul>\n<li style=\"text-align: justify;\">A blessing to all of us. Thanks for helping me get better. (14-49735; T. Houle, A. Pardi responding with East Hartford Fire Department).<\/li>\n<li style=\"text-align: justify;\">Professional, courteous and very caring (14-47975; S. Finnigan, C. Quezada).<\/li>\n<li style=\"text-align: justify;\">Professionals \u2013 Thank you.<\/li>\n<li style=\"text-align: justify;\">Knowledgeable\/caring.<\/li>\n<li style=\"text-align: justify;\">Great.<\/li>\n<li style=\"text-align: justify;\">Very well handled.<\/li>\n<li style=\"text-align: justify;\">Comforting.<\/li>\n<li style=\"text-align: justify;\">Kind.<\/li>\n<li style=\"text-align: justify;\">They were very caring and professional. (14-49646; C. Lemire, K. Baker responding with Manchester Fire Rescue EMS).<\/li>\n<li style=\"text-align: justify;\">I couldn\u2019t ask for more. (14-51283; S. Thompson, J. Truebig).<\/li>\n<li style=\"text-align: justify;\">Reassuring.<\/li>\n<li style=\"text-align: justify;\">OK.<\/li>\n<li style=\"text-align: justify;\">Professional and caring.<\/li>\n<li style=\"text-align: justify;\">Well mannered and professional. (14-51715; R. Leslie, C. LaChance).<\/li>\n<li style=\"text-align: justify;\">Good.<\/li>\n<li style=\"text-align: justify;\">Professional, courteous.<\/li>\n<li style=\"text-align: justify;\">G. Geres took great care of my son and put him at ease! Thank you! (14-42088; G. Geres, R. Bilodeau).<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<li style=\"text-align: justify;\">Very good at what they do.<\/li>\n<li style=\"text-align: justify;\">Very friendly.<\/li>\n<li style=\"text-align: justify;\">\u201cLifesaving\u201d<\/li>\n<li style=\"text-align: justify;\">Life saving.<\/li>\n<li style=\"text-align: justify;\">Capable, Considerate and Professional (14-52610; R. O\u2019Neil, N. Raiola).<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final question in the survey asks \u201cDo you &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-29\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5840"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=5840"}],"version-history":[{"count":2,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5840\/revisions"}],"predecessor-version":[{"id":5846,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5840\/revisions\/5846"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=5840"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=5840"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=5840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}