{"id":5847,"date":"2014-07-29T05:00:09","date_gmt":"2014-07-29T05:00:09","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=5847"},"modified":"2014-07-24T14:54:32","modified_gmt":"2014-07-24T14:54:32","slug":"words-that-describe-us-volume-30","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-30\/","title":{"rendered":"Words That Describe Us: Volume 30"},"content":{"rendered":"<p style=\"color: #373737; text-align: justify;\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"color: #373737; text-align: justify;\">The final question in the survey asks \u201cDo you have any suggestions on how we can improve our service?\u201d And, \u201cPlease use one word to describe us.\u201d<\/p>\n<p style=\"color: #373737; text-align: justify;\">Some of the answers\/responses included:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Excellent response and care.<\/li>\n<li style=\"text-align: justify;\">Excellent care giving service!<\/li>\n<li style=\"text-align: justify;\">Awesome.<\/li>\n<li style=\"text-align: justify;\">Doing a good job.<\/li>\n<li style=\"text-align: justify;\">God bless the [EMS Providers] that picked her up. She\u2019s recovering at [Skilled nursing facility]. Thank you all and regards. (14-34124; D. White, R. Fross).<\/li>\n<li style=\"text-align: justify;\">Everyone was very concerned and caring of our needs. Thank you.<\/li>\n<li style=\"text-align: justify;\">Friendly and knowledgeable.<\/li>\n<li style=\"text-align: justify;\">Very good.<\/li>\n<li style=\"text-align: justify;\">The skill and care of the paramedics was exceptional (14-40407; A. Fine, J. Truebig).<\/li>\n<li style=\"text-align: justify;\">Good service.<\/li>\n<li style=\"text-align: justify;\">Fabulous.<\/li>\n<li style=\"text-align: justify;\">Kind<\/li>\n<li style=\"text-align: justify;\">Excellent x 2.<\/li>\n<li style=\"text-align: justify;\">Fantastic, Professional, Caring and Experienced. Thank you so much. (14-40987: T. Oliver, D. Tedeschi).<\/li>\n<li style=\"text-align: justify;\">Outstanding service.<\/li>\n<li style=\"text-align: justify;\">\u00a0Comfortable \u2013 Most conscientious crew. All went well, arrived promptly and taken good care of at Hartford Hospital. (14-42583: R. McConville, H. DiGirolamo).<\/li>\n<li style=\"text-align: justify;\">Highly professional service by caring personnel. (14-42703: D. Slomcinsky, R. Fraley).<\/li>\n<li style=\"text-align: justify;\">A job well done. I thought my glasses were broken on the floor. Someone must have picked them up, fixed them and cleaned them. To whoever did this, thank you. (14-39836: S. Allen, M. Tuttle).<\/li>\n<li style=\"text-align: justify;\">Very kind. Made my 4 year old son feel at east and comfortable. (14-41319; J. Bak, R. Fross).<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<li style=\"text-align: justify;\">On a scale of 1 to 10 they get a 10. (14-43155; R. Leslie, J. Rasmussen responding with Somers Fire Department ambulance.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final question in the survey asks \u201cDo you &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-30\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5847"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=5847"}],"version-history":[{"count":2,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5847\/revisions"}],"predecessor-version":[{"id":5871,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5847\/revisions\/5871"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=5847"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=5847"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=5847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}