{"id":5890,"date":"2014-08-18T16:33:24","date_gmt":"2014-08-18T16:33:24","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=5890"},"modified":"2014-08-18T16:33:24","modified_gmt":"2014-08-18T16:33:24","slug":"high-praise-for-asms-josh-traber-and-tracy-luetjen","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/high-praise-for-asms-josh-traber-and-tracy-luetjen\/","title":{"rendered":"High Praise for ASM&#8217;s Josh Traber and Tracy Luetjen"},"content":{"rendered":"<div id=\"attachment_3306\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-3306\" decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-3306\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/11\/Josh-Traber-300x199.png\" alt=\"Ambulance Service of Manchester: Josh Traber\" width=\"300\" height=\"199\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/11\/Josh-Traber-300x199.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/11\/Josh-Traber-451x300.png 451w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2012\/11\/Josh-Traber.png 843w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-3306\" class=\"wp-caption-text\">ASM&#8217;s Josh Traber<\/p><\/div>\n<p style=\"text-align: justify;\">MANCHESTER &#8212; On August 10, 2014 ASM&#8217;s Josh Traber\u00a0and\u00a0Tracy Luetjen\u00a0responded to a 911 call in one of the towns that ASM serves. One to two weeks after the transport the patient was randomly selected to receive a Patient Satisfaction Report.<\/p>\n<p style=\"text-align: justify;\">The patient marked Strongly Agree for all 15 categories answered within the survey. When asked to use or word or phrase to describe the crew the patient wrote: <strong>Professional competent Life Savers!<\/strong><\/p>\n<p style=\"text-align: justify;\">The patient went on to write, &#8220;I credit the entire team from ASM with saving my life. I especially thank Josh for staying in command with a calm effective professional demeanor. I appreciate that he listened carefully to me and took action to east my discomfort. He kept me informed all the way through even though to most people it may have appeared that I was losing the ability to communicate due to the pain. My diagnosis was life threatening and I am thankful every minute for all the team did to get me to the emergency room quickly and safely.&#8221;<\/p>\n<div id=\"attachment_5893\" style=\"width: 240px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-5893\" decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-5893\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2014\/08\/Tracy-Luetjen-230x300.jpg\" alt=\"ASM's Tracy Luetjen\" width=\"230\" height=\"300\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2014\/08\/Tracy-Luetjen-230x300.jpg 230w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2014\/08\/Tracy-Luetjen.jpg 579w\" sizes=\"(max-width: 230px) 100vw, 230px\" \/><p id=\"caption-attachment-5893\" class=\"wp-caption-text\">ASM&#8217;s Tracy Luetjen<\/p><\/div>\n<p style=\"text-align: justify;\">The patient\u00a0went on to say that in triage, &#8220;Tracy remained calm and was able to help keep me focused. By having a simple conversation I flet like he cared and he kept me from &#8220;panic mode.&#8221; I am grateful to be alive! Thank you Josh, thank you Tracy!&#8221;<\/p>\n<p style=\"text-align: justify;\">-14-69358 (Information appears with permission).<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER &#8212; On August 10, 2014 ASM&#8217;s Josh Traber\u00a0and\u00a0Tracy Luetjen\u00a0responded to a 911 call in one of the towns that ASM serves. One to two weeks after the transport the patient was randomly selected to receive a Patient Satisfaction Report. &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/high-praise-for-asms-josh-traber-and-tracy-luetjen\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,41,6,197],"tags":[357,417,163,408,641],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5890"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=5890"}],"version-history":[{"count":7,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5890\/revisions"}],"predecessor-version":[{"id":5898,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5890\/revisions\/5898"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=5890"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=5890"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=5890"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}