The final question in the survey asks \u201cDo you have any suggestions on how we can improve our service?\u201d And, \u201cPlease use one word to describe us.\u201d<\/p>\n
\n- Excellent.<\/li>\n
- Very professional.<\/li>\n
- Very professional. I\u2019ve not had to use this type of service before so I\u2019ve nothing to compare. However, I was beyond impressed when an IV can be put in without almost noticing it!<\/li>\n
- Compassionate professionals.<\/li>\n
- Outstanding people.<\/li>\n
- Great.<\/li>\n
- Very quick, efficient, pleasant. Made me relieved to be in good care. Lady who did my EKG etc was very efficient and I believe caught the problem that before had not been [caught]. (14-54068; R. Buechele, M. Sparks, C. Judge).<\/li>\n
- Caring and good at explaining what was going on. (14-54065; R. Balkun, D. Rice).<\/li>\n
- Professional x 3.<\/li>\n
- Dedicated, professional and knowledgeable. (14-53413; C. Ferguson, P. Kelley).<\/li>\n
- Excellent service! The ambulance rides like a truck and is uncomfortable. Very bumpy ride.<\/li>\n
- Professional. Thank you.<\/li>\n
- Very good.<\/li>\n
- Efficient. The EMTs had a tough job with me \u2013 I had a broken shoulder, they had to get me out of a tiny bathroom without further injury or pain and I think did an excellent overall job. (14-16235; M. Levasseur, R. Bilodeau).<\/li>\n
- Very caring, concerned and skilled. I felt totally helped and saved by the whole team that arrived. I don\u2019t know what I would have done without them. (14-51246; J. Bush, D. Tedeschi responding with East Hartford Fire Department).<\/li>\n
- Excellent.<\/li>\n
- Outstanding job!<\/li>\n
- Nice to me.<\/li>\n
- Caring\u00a0 Compassionate<\/li>\n
- The ambulance crew was excellent. (14-58696; R. O\u2019Neil, S. Boutot).<\/li>\n
- Efficient, professional and friendly in a scary situation. (14-59545; M. Levasseur, R. Anderson with Manchester Fire Rescue EMS).<\/li>\n
- Dedicated, hard working, caring people. Especially Michael (handlebar mustache), a credit to your organization (presumably from East Hartford Fire Department) (14-60280; J. Bak, P. Kelley with East Hartford Fire Department).<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final question in the survey asks \u201cDo you … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5926"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=5926"}],"version-history":[{"count":4,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5926\/revisions"}],"predecessor-version":[{"id":5969,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/5926\/revisions\/5969"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=5926"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=5926"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=5926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
![\"Aetna](\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\")
MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n