{"id":6656,"date":"2015-07-15T05:00:24","date_gmt":"2015-07-15T05:00:24","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=6656"},"modified":"2015-07-10T12:21:11","modified_gmt":"2015-07-10T12:21:11","slug":"words-that-describe-us-volume-60","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-60\/","title":{"rendered":"Words That Describe Us: Volume 60"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the answers\/responses included:<\/p>\n<ul>\n<li style=\"text-align: justify;\">The crew was amazing \u2013 especially the medic who was calm, patient, supportive and eased all stress as we transported my newborn \u2013 a huge thank you to him! (15-41868; V. Maston, M. Khan).<\/li>\n<li style=\"text-align: justify;\">Very kind and caring.<\/li>\n<li style=\"text-align: justify;\">Very calming + caring.<\/li>\n<li style=\"text-align: justify;\">Well done.<\/li>\n<li style=\"text-align: justify;\">Very professional service, medic in the back with was very nice. I worked in the 80\u2019s with [Volunteer Ambulance].<\/li>\n<li style=\"text-align: justify;\">Very helpful!<\/li>\n<li style=\"text-align: justify;\">Professional, clean cut.<\/li>\n<li style=\"text-align: justify;\">Very professional. Many thanks.<\/li>\n<li style=\"text-align: justify;\">The EMT\/Paramedic was extremely kind &amp; caring and at first I was not going to go in the ambulance but after talking to me I agreed I should be checked out. (15-3903; S. Parent, M. Khan).<\/li>\n<li style=\"text-align: justify;\">Sharp, courteous, professional. (15-44267; T. Lachappelle, R. Fross).<\/li>\n<li style=\"text-align: justify;\">Excellent!<\/li>\n<li style=\"text-align: justify;\">I felt at ease during my heart attack and felt I was getting the best possible care. (15-38292; C. Willey, M. Campbell).<\/li>\n<li style=\"text-align: justify;\">Caring, efficient + responded quickly.<\/li>\n<li style=\"text-align: justify;\">Wonderful.<\/li>\n<li style=\"text-align: justify;\">T. and his partner were excellent caretakers during our most trying moments. We were very grateful to have them. (15-16368; T. LaChappelle, J. Startup).<\/li>\n<li style=\"text-align: justify;\">Excellent.<\/li>\n<li style=\"text-align: justify;\">Thank you!<\/li>\n<li style=\"text-align: justify;\">Arrived promptly. Quickly assessed I was not having a stroke.<\/li>\n<li style=\"text-align: justify;\">Crew was timely, caring and professional.<\/li>\n<li style=\"text-align: justify;\">The crew was phenomenal. Very compassionate and reassuring. (15-37889; T. Oliver, B. Langan).<\/li>\n<li style=\"text-align: justify;\">Professional and friendly. Thank you!<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-60\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6656"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=6656"}],"version-history":[{"count":2,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6656\/revisions"}],"predecessor-version":[{"id":6687,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6656\/revisions\/6687"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=6656"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=6656"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=6656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}