{"id":6688,"date":"2015-07-29T18:46:55","date_gmt":"2015-07-29T18:46:55","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=6688"},"modified":"2015-07-29T18:46:55","modified_gmt":"2015-07-29T18:46:55","slug":"words-that-describe-us-volume-61","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-61\/","title":{"rendered":"Words That Describe Us: Volume 61"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the answers\/responses included:<\/p>\n<ul style=\"text-align: justify;\">\n<li>Fast response, great guys! Kept us calm. (15-48312; A. Fine, M. Sparks).<\/li>\n<li>I was terrified but they eased my fears. Very friendly. (15-46567; C. Cabral, T. Paulasantos).<\/li>\n<li>The ambulance crew was excellent and went above and beyond duty to make me comfortable and relaxed. The crew members were absolutely wonderful. (15-41591; Manchester Fire Rescue EMS w\/ R. McConville, A. Sarles).<\/li>\n<li>Compassionate.<\/li>\n<li>Professional and kind.<\/li>\n<li>Incredibly fast \u2013 they arrived 2 minutes into my phone call with 911.<\/li>\n<li>Service was very good + professional.<\/li>\n<li>Everyone was awesome.<\/li>\n<li>Can\u2019t say enough about the two that came to us. (15-48409; F. Tomboly, R. Berwick).<\/li>\n<li>My wife + I appreciate your service.<\/li>\n<li>Professional x 2.<\/li>\n<li>The [EMS Providers] were the BEST, EXCELLENT SERVICE. (15-48479; H. Marshall, C. Tevnan).<\/li>\n<li>No words could describe their help.<\/li>\n<li>Thanks! Great at keeping me calm.<\/li>\n<li>I experienced a first time hemiplegic migraine (transient paralysis on one side). Incredibly frightening but the symptoms had resolved before the ambulance arrived\u2026they were so pleasant enroute, keeping me talking and my mind off the issue. Thank you so much to both of the guys. (15-48781; V. Maston, C. LaChance).<\/li>\n<li>Caring.<\/li>\n<li>Professional and caring.<\/li>\n<li>Professional \u2013 kind \u2013 caring.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-61\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6688"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=6688"}],"version-history":[{"count":2,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6688\/revisions"}],"predecessor-version":[{"id":6777,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6688\/revisions\/6777"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=6688"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=6688"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=6688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}