{"id":6861,"date":"2015-10-06T13:43:32","date_gmt":"2015-10-06T13:43:32","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=6861"},"modified":"2015-10-06T13:46:18","modified_gmt":"2015-10-06T13:46:18","slug":"words-that-describe-us-volume-65","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-65\/","title":{"rendered":"Words That Describe Us: Volume 65"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the answers\/responses included:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Professional, caring and concerned \u2013 thank you so very much! (15-66408; K. Caldwell, S. Gregg).<\/li>\n<li style=\"text-align: justify;\">Professional.<\/li>\n<li style=\"text-align: justify;\">The gentleman was very professional and concerned. Thank him for his quick action! (15-64972; F. Tomboly, A. Dias).<\/li>\n<li style=\"text-align: justify;\">Caring.<\/li>\n<li style=\"text-align: justify;\">Helpful.<\/li>\n<li style=\"text-align: justify;\">The EMT professionals were very nice + did a great job.<\/li>\n<li style=\"text-align: justify;\">Kind \u2013 reassuring \u2013 respectful. (15-68474; M. Sparks, M. Khan with Manchester Fire Rescue EMS).<\/li>\n<li style=\"text-align: justify;\">Very caring. I appreciated how the crew cleaned up the floor and all the blood from my cut. (15-66964; R. Leslie, S. Boutot).<\/li>\n<li style=\"text-align: justify;\">Everything was fine. Helpful.<\/li>\n<li style=\"text-align: justify;\">Well done.<\/li>\n<li style=\"text-align: justify;\">Very professional and caring. (15-65687; M. Tuttle, R. Anderson).<\/li>\n<li style=\"text-align: justify;\">Skilled w\/ care<\/li>\n<li style=\"text-align: justify;\">They took the extreme pain I was in very seriously which I appreciate.<\/li>\n<li style=\"text-align: justify;\">\u201cExperienced and compassionate.\u201d I was so impressed with all those who treated me. They are incredible. (15-68336; C. Lemire, R. Jones with Manchester Fire Rescue EMS).<\/li>\n<li style=\"text-align: justify;\">Capable, professional.<\/li>\n<li style=\"text-align: justify;\">Professional.<\/li>\n<li style=\"text-align: justify;\">Confident. Yes, would like to thank the RN (female)\u2026I trusted her judgment. (15-69612; K. Teixeira).<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<li style=\"text-align: justify;\">Superb. They have earned my utmost respect and thanks. (15-65470; D. Rice, M. Sparks with East Hartford Fire Department).<\/li>\n<li style=\"text-align: justify;\">Wonderful. Thank you all for what you do!!!! Thank you!! Thank you!! (15-70599; R. Grzywinski, C. Lemire).<\/li>\n<li style=\"text-align: justify;\">Excellent + Very professional.<\/li>\n<li style=\"text-align: justify;\">Very professional and knowledgeable (15-66650, J. Rosado, R Grzywinski).<\/li>\n<li style=\"text-align: justify;\">Calm, balanced, compassionate, caring. (15-62715; J. Rasmussen, J. Hornish).<\/li>\n<li style=\"text-align: justify;\">Skilled and compassionate. (15-70859; K. Caldwell, J. Duval).<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-65\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6861"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=6861"}],"version-history":[{"count":3,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6861\/revisions"}],"predecessor-version":[{"id":6879,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6861\/revisions\/6879"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=6861"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=6861"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=6861"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}