{"id":6880,"date":"2015-10-21T13:17:00","date_gmt":"2015-10-21T13:17:00","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=6880"},"modified":"2015-10-21T13:17:00","modified_gmt":"2015-10-21T13:17:00","slug":"words-that-describe-us-volume-66","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-66\/","title":{"rendered":"Words That Describe Us: Volume 66"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the answers\/responses included:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Very professional and knowledgeable.<\/li>\n<li style=\"text-align: justify;\">\u00a0Kind and efficient.<\/li>\n<li style=\"text-align: justify;\">The crew was good.<\/li>\n<li style=\"text-align: justify;\">Professional, caring, personable.<\/li>\n<li style=\"text-align: justify;\">They were great.<\/li>\n<li style=\"text-align: justify;\">Frank was awesome. Never being involved in such a bad accident, he was by far the nicest man, EMT, ever. I greatly appreciate everything he did for me. Professional, caring, funny, relaxing, truly professional. Both were excellent and caring. (15-72527; Frank T., J. Monahan).<\/li>\n<li style=\"text-align: justify;\">They were very caring and helpful, explained everything they were doing or about to do and talked to me to redirect my attention from pain + injury. Very caring and considerate young men. Your company should be proud of their example of how a medic or other ambulance assistance should behave. Definitely empathetic and caring of my needs + concerns. Thank you!! (15-72363; T. Carey, A. Wysocki with Manchester Fire Rescue EMS).<\/li>\n<li style=\"text-align: justify;\">Very professional, courteous and compassionate.<\/li>\n<li style=\"text-align: justify;\">Professional, caring.<\/li>\n<li style=\"text-align: justify;\">Professional service by two very skilled, concerned, young people. (15-72138; T. Webster, M. Carter).<\/li>\n<li style=\"text-align: justify;\">Caring + very professional.<\/li>\n<li style=\"text-align: justify;\">Responsive\/professional.<\/li>\n<li style=\"text-align: justify;\">Comforting \u2013 Professional (nice guys).<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<li style=\"text-align: justify;\">Professional yet personable.<\/li>\n<li style=\"text-align: justify;\">Angels of Mercy. Early morning, seizure alone and scare, but they arrived through that door professionally, competent, showing immediate care and concern. I felt that the EMTs were highly skilled with excellent training\u2026they exhibited kindness, care, hope, faith and a genuine message that we are here to help. (15-71254; T. Houle, T. George with East Hartford Fire Department).<\/li>\n<li style=\"text-align: justify;\">Compassionate, attentive, kind hearted. (15-62554; M. Hoyt, N. Raiola with Manchester Fire Rescue EMS).<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-66\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6880"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=6880"}],"version-history":[{"count":2,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6880\/revisions"}],"predecessor-version":[{"id":6907,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6880\/revisions\/6907"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=6880"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=6880"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=6880"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}