{"id":6908,"date":"2015-11-03T05:00:12","date_gmt":"2015-11-03T05:00:12","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=6908"},"modified":"2015-10-28T17:44:35","modified_gmt":"2015-10-28T17:44:35","slug":"words-that-describe-us-volume-67","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-67\/","title":{"rendered":"Words That Describe Us: Volume 67"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the answers\/responses included:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Good crew.<\/li>\n<li style=\"text-align: justify;\">The team was competent and caring while at home as well as at the hospital. (15-72950; S. Norton, S. Boutot with assistance from F. Tomboly).<\/li>\n<li style=\"text-align: justify;\">Wonderful.<\/li>\n<li style=\"text-align: justify;\">R. was wonderful. He put me at ease. Made me laugh. (15-72911; R. Gonska, J. Barletta).<\/li>\n<li style=\"text-align: justify;\">Very professional. I will say [they] were outstanding.<\/li>\n<li style=\"text-align: justify;\">I am [patient\u2019s] wife who called 911. It was such trauma for me I really don\u2019t remember much but knew my husband was in good hands. Thank you again. They made a great team! (15-73328; R. Gonska, J. Monahan).<\/li>\n<li style=\"text-align: justify;\">Very professional, caring, serious.<\/li>\n<li style=\"text-align: justify;\">Very knowledgeable + efficient.<\/li>\n<li style=\"text-align: justify;\">Very pleasant in a tense situation. Very professional. (15-73029; K. Russell, S. DeBarge with Manchester Fire Rescue EMS).<\/li>\n<li style=\"text-align: justify;\">Very professional + informative.<\/li>\n<li style=\"text-align: justify;\">Very knowledgeable + compassionate. Friendly \u2013 he made me feel better! (15-71156; J. Platero, B. Deoliveira).<\/li>\n<li style=\"text-align: justify;\">Professional + caring.<\/li>\n<li style=\"text-align: justify;\">Excellent service and care.<\/li>\n<li style=\"text-align: justify;\">Very good.<\/li>\n<li style=\"text-align: justify;\">Arrived promptly. Well informed. (15-75491; R. McConville, M. Buerk).<\/li>\n<li style=\"text-align: justify;\">Skillful, comforting, integrity. The quality of service was excellent. I felt very safe. (15-75677; R. Davenport, W. Valencia with Manchester Fire Rescue EMS).<\/li>\n<li style=\"text-align: justify;\">From start to finish I am very pleased. J + A took my son to Children\u2019s and calmed me down + took great care with my son. (15-75041; A. Wysocki, J. Bush with East Hartford Fire Department).<\/li>\n<li style=\"text-align: justify;\">Professional and efficient.<\/li>\n<li style=\"text-align: justify;\">The whole crew was professional + comforting.<\/li>\n<li style=\"text-align: justify;\">Compassionate.<\/li>\n<li style=\"text-align: justify;\">Excellent.<\/li>\n<li style=\"text-align: justify;\">Professional.<\/li>\n<li style=\"text-align: justify;\">Very caring.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-67\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6908"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=6908"}],"version-history":[{"count":3,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6908\/revisions"}],"predecessor-version":[{"id":6971,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6908\/revisions\/6971"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=6908"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=6908"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=6908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}