{"id":6972,"date":"2015-11-27T05:00:45","date_gmt":"2015-11-27T05:00:45","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=6972"},"modified":"2015-11-22T14:22:17","modified_gmt":"2015-11-22T14:22:17","slug":"words-that-describe-us-volume-68","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-68\/","title":{"rendered":"Words That Describe Us: Volume 68"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the answers\/responses included:<\/p>\n<ul>\n<li style=\"text-align: justify;\">E. Thepsiri and J. Basora were 2 outstanding EMS providers. My two \u201cTop Guns\u201d. (15-78017).<\/li>\n<li style=\"text-align: justify;\">Fantastic and thank you.<\/li>\n<li style=\"text-align: justify;\">Professional.<\/li>\n<li style=\"text-align: justify;\">Your ambulance + crew took good care of me.<\/li>\n<li style=\"text-align: justify;\">Very efficient and caring. Appreciated the teamwork. Very fortunate to have this excellent service. The response was appreciated.<\/li>\n<li style=\"text-align: justify;\">Caring + professional.<\/li>\n<li style=\"text-align: justify;\">Very thankful and grateful for your service! Hoping we won\u2019t need you again. As a former EMT \u2013 al crewmembers worked as a team. I felt the EMS person from EH was very professional and took charge. (15-71526; T. Armas, C. Heitman with East Hartford Fire Department).<\/li>\n<li style=\"text-align: justify;\">Very caring and helpful.<\/li>\n<li style=\"text-align: justify;\">Compassion! I was terrified not being able to breat and they immediately took over and made me feel a bit more at ease. Very professional but comforting!! Thank you all!! (15-72772; M. Tuttle, J. Startup with Manchester Fire Rescue EMS).<\/li>\n<li style=\"text-align: justify;\">Exceptional.<\/li>\n<li style=\"text-align: justify;\">Very professional, knowledgeable + caring.<\/li>\n<li style=\"text-align: justify;\">Very professional and caring.<\/li>\n<li style=\"text-align: justify;\">The crew was very professional. Couldn\u2019t ask for better. (15-78310; G. Kendall, R. McDonald).<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<li style=\"text-align: justify;\">They were very helpful! Thank you for being there!<\/li>\n<li style=\"text-align: justify;\">Efficient.<\/li>\n<li style=\"text-align: justify;\">Professional x 4.<\/li>\n<li style=\"text-align: justify;\">Excellent!<\/li>\n<li style=\"text-align: justify;\">Awesome crew!<\/li>\n<li style=\"text-align: justify;\">Very attentive.<\/li>\n<li style=\"text-align: justify;\">Crew was very pleasant, knowledgable. I was very impressed with their service. (15-79633; W. Schnepp, M. Kleza).<\/li>\n<li style=\"text-align: justify;\">They performed in a very professional way.<\/li>\n<li style=\"text-align: justify;\">Friendly \u2013 eased my fears.<\/li>\n<li style=\"text-align: justify;\">Comfortable to be taken care of by.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-68\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6972"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=6972"}],"version-history":[{"count":2,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6972\/revisions"}],"predecessor-version":[{"id":7018,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/6972\/revisions\/7018"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=6972"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=6972"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=6972"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}