{"id":7019,"date":"2015-12-16T05:00:22","date_gmt":"2015-12-16T05:00:22","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=7019"},"modified":"2015-12-15T14:42:37","modified_gmt":"2015-12-15T14:42:37","slug":"words-that-describe-us-volume-69","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-69\/","title":{"rendered":"Words That Describe Us: Volume 69"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\" rel=\"attachment wp-att-4432\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the answers\/responses included:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Fantastic.<\/li>\n<li style=\"text-align: justify;\">Very satisfied with service.<\/li>\n<li style=\"text-align: justify;\">Kind. Reassuring. I was diagnosed with T4 Fx \u2013 Broken Ribs &amp; chest wall contusion \u2013 I am doing much better \u2013 Thank you so much for your care. (15-75390; M. Hoyt, R. Jones with Manchester Fire Rescue EMS).<\/li>\n<li style=\"text-align: justify;\">Professionals.<\/li>\n<li style=\"text-align: justify;\">Very courteous and efficient.<\/li>\n<li style=\"text-align: justify;\">Professional.<\/li>\n<li style=\"text-align: justify;\">Wonderful, professional teamwork. (15-82319; R. Bochman, K. Twohig with East Hartford Fire Department).<\/li>\n<li style=\"text-align: justify;\">Kind.<\/li>\n<li style=\"text-align: justify;\">Courteous and friendly.<\/li>\n<li style=\"text-align: justify;\">Excellent! Thank you very much!<\/li>\n<li style=\"text-align: justify;\">Professionalism, great crew.<\/li>\n<li style=\"text-align: justify;\">Kind and caring.<\/li>\n<li style=\"text-align: justify;\">I could not have asked for anyone nicer than the ones that took care of me. Absolutely the nicest, caring and talented beyond words. They were reassuring and made me very comfortable. Everyone was really impressed with the quickness of the service. Thank you all so much. (15-83478; M. Tuttle, R. Fross).<\/li>\n<li style=\"text-align: justify;\">Everyone was caring + professional. No one overwhelmed our daughter. They eased their way into her \u201cspace\u201d and made her feel comfortable by talking about Frozen + all the purple she was wearing. J\u00a0 (15-85347; R. Bilodeau, S. Boutot).<\/li>\n<li style=\"text-align: justify;\">Excellent service.<\/li>\n<li style=\"text-align: justify;\">Great.<\/li>\n<li style=\"text-align: justify;\">Best ever.<\/li>\n<li style=\"text-align: justify;\">Professional.<\/li>\n<li style=\"text-align: justify;\">The service was excellent and I was treated very well. (15-82357; J. Rodriguez, B. Gregorieff).<\/li>\n<li style=\"text-align: justify;\">These people were just <u>great<\/u>! (15-83135; R. O\u2019Neill, M. Khan).<\/li>\n<li style=\"text-align: justify;\">Skilled and compassionate.<\/li>\n<li style=\"text-align: justify;\">Compassionate + efficient. Being my first ambulance experience, if ever I should need your service in the future I would feel confident I would get excellent care. (15-85431; T. Wain, J. Barletta).<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-69\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7019"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=7019"}],"version-history":[{"count":2,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7019\/revisions"}],"predecessor-version":[{"id":7090,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7019\/revisions\/7090"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=7019"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=7019"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=7019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}