{"id":7161,"date":"2016-02-17T05:00:00","date_gmt":"2016-02-17T05:00:00","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=7161"},"modified":"2016-02-16T19:42:18","modified_gmt":"2016-02-16T19:42:18","slug":"words-that-describe-us-volume-73","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-73\/","title":{"rendered":"Words That Describe Us: Volume 73"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\" rel=\"attachment wp-att-4432\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the answers\/responses included:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Today I had a very positive and professional experience while escorting my grandfather in an ambulance to his doctor\u2019s appointments. We were on ambulance to 211 with M and A. They provided a safe, friendly and appropriate way for my grandfather to go from his rehab center to his appointments. Thank you. (M. Flynn and A. Dias)<\/li>\n<li style=\"text-align: justify;\">Professional with a great sense of humor. (15-87242; J. Bak, R. Fross).<\/li>\n<li style=\"text-align: justify;\">Excellent.<\/li>\n<li style=\"text-align: justify;\">Good.<\/li>\n<li style=\"text-align: justify;\">Professional + very helpful.<\/li>\n<li style=\"text-align: justify;\">Professional + caring.<\/li>\n<li style=\"text-align: justify;\">Fantastic.<\/li>\n<li style=\"text-align: justify;\">Great professionalism + personalities (bedside manner). (15-95046; R. McConville, T. Luetjen).<\/li>\n<li style=\"text-align: justify;\">Professional and caring.<\/li>\n<li style=\"text-align: justify;\">Professional.<\/li>\n<li style=\"text-align: justify;\">From Step-1 to end everything excellent! (15-94284; A. Fine, B. Langan with East Hartford Fire Department).<\/li>\n<li style=\"text-align: justify;\">Todd was a very compassionate and caring paramedic. (15-94627; C. Heitman, P. Yakushchenko with East Hartford Fire Department).<\/li>\n<li style=\"text-align: justify;\">Very good job.<\/li>\n<li style=\"text-align: justify;\">Caring.<\/li>\n<li style=\"text-align: justify;\">The two gentlemen who provided the care, support and transportation to the hospital were professional and competent. I felt I was in good hands at all times. Excellent. (15-94980; M. Tuttle, J. Bak).<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<li style=\"text-align: justify;\">Awesome.<\/li>\n<li style=\"text-align: justify;\">Professional and competent.<\/li>\n<li style=\"text-align: justify;\">We are always grateful for the care &amp; professionalism the crew shows. (15-95518; G. Derosier, A. Cichy).<\/li>\n<li style=\"text-align: justify;\">Thank you for excellent care!<\/li>\n<li style=\"text-align: justify;\">Calming. Excellent service start to finish! (15-77607; C. Willey, J. Pearson).<\/li>\n<li style=\"text-align: justify;\">Very kind.<\/li>\n<li style=\"text-align: justify;\">Excellent \u2013 Professional.<\/li>\n<li style=\"text-align: justify;\">Professional x 3.<\/li>\n<li style=\"text-align: justify;\">The team who care for me was reassuring and professional. (15-93456; M. Sparks, A. Debisschop with East Hartford Fire Department).<\/li>\n<li style=\"text-align: justify;\">Very well organized.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-73\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7161"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=7161"}],"version-history":[{"count":2,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7161\/revisions"}],"predecessor-version":[{"id":7182,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7161\/revisions\/7182"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=7161"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=7161"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=7161"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}