{"id":7203,"date":"2016-03-10T05:00:43","date_gmt":"2016-03-10T05:00:43","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=7203"},"modified":"2016-03-15T11:53:12","modified_gmt":"2016-03-15T11:53:12","slug":"words-that-describe-us-volume-75","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-75\/","title":{"rendered":"Words That Describe Us: Volume 75"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\" rel=\"attachment wp-att-4432\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the answers\/responses included:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Life savers and very professional.<\/li>\n<li style=\"text-align: justify;\">They were extremely professional, competent + compassionate. I could not say enough about the care I received. They were excellent! Note \u2013 H. Roy has been wonderful to work with in regards to insurance and bill. (15-93938; S. Dybdahl, B. St. John).<\/li>\n<li style=\"text-align: justify;\">Great<\/li>\n<li style=\"text-align: justify;\">Excellent crew and excellent service.<\/li>\n<li style=\"text-align: justify;\">Thank you for your help and assistance in my moment of need. I am very appreciative of your services.<\/li>\n<li style=\"text-align: justify;\">Caring.<\/li>\n<li style=\"text-align: justify;\">Caring professionals. \u00a0\ud83d\ude42<\/li>\n<li style=\"text-align: justify;\">Friendly<\/li>\n<li style=\"text-align: justify;\">Life savers.<\/li>\n<li style=\"text-align: justify;\">Thorough, courteous.<\/li>\n<li style=\"text-align: justify;\">They were very patient and caring to my son who was scared. They kept him calm and were very friendly. (16-6054; J. Platero, B. Gregorieff).<\/li>\n<li style=\"text-align: justify;\">Ambulance crew was extremely polite + helpful. Your men did a great job. (16-1455; R. Bilodeau, R. Anderson).<\/li>\n<li style=\"text-align: justify;\">Professional \u2013 efficient \u2013 caring.<\/li>\n<li style=\"text-align: justify;\">Very fine care, professional, courteous. Made sure my wife followed the ambulance and helped her with parking. Top notch! (15-90678; A. Fine, T. Luetjen)<\/li>\n<li style=\"text-align: justify;\">I understand that the woman with me in the ambulance was from your Manchester team. She was very caring and did an excellent job in caring for me and I am truly thankful. Please forward my thoughts to her. (16-235; M. Osborne).<\/li>\n<li style=\"text-align: justify;\">Professional and caring.<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<li style=\"text-align: justify;\">They were outstanding and compassionate! Quick to arrive.<\/li>\n<li style=\"text-align: justify;\">Satisfactory.<\/li>\n<li style=\"text-align: justify;\">Prompt, professional and personable.<\/li>\n<li style=\"text-align: justify;\">Every one of them were great + very kind to me.<\/li>\n<li style=\"text-align: justify;\">Very kind, professional and empathetic.<\/li>\n<li style=\"text-align: justify;\">Professional.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-75\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7203"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=7203"}],"version-history":[{"count":3,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7203\/revisions"}],"predecessor-version":[{"id":7221,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7203\/revisions\/7221"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=7203"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=7203"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=7203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}