{"id":7252,"date":"2016-04-19T14:49:31","date_gmt":"2016-04-19T14:49:31","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=7252"},"modified":"2016-04-19T14:49:31","modified_gmt":"2016-04-19T14:49:31","slug":"words-that-describe-us-volume-78","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-78\/","title":{"rendered":"Words That Describe Us: Volume 78"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the most recent answers and responses provided in the survey responses include the following quotes:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Very nice and skilled.<\/li>\n<li style=\"text-align: justify;\">Very professional and knowing what they were doing.<\/li>\n<li style=\"text-align: justify;\">Engaging and direct. Very pleasant and professional. (16-14296; M. Karanda, C. Raymes with East Hartford Fire Department).<\/li>\n<li style=\"text-align: justify;\">Caring.<\/li>\n<li style=\"text-align: justify;\">Very professional and kind.<\/li>\n<li style=\"text-align: justify;\">K was wonderful. Very caring. (16-11446; K. Russell).<\/li>\n<li style=\"text-align: justify;\">Ambulance personnel were very kind + professional.<\/li>\n<li style=\"text-align: justify;\">They were incredible!<\/li>\n<li style=\"text-align: justify;\">Good.<\/li>\n<li style=\"text-align: justify;\">This was the first time I needed an ambulance and they were wonderful. (16-14092; R. Gonska, J. Monahan).<\/li>\n<li style=\"text-align: justify;\">Nice people very caring.<\/li>\n<li style=\"text-align: justify;\">Very caring.<\/li>\n<li style=\"text-align: justify;\">This town is very fortunate to have such professional service. Thank you. (16-16537; C. Raymes, R. Davenport with Manchester Fire Rescue EMS).<\/li>\n<li style=\"text-align: justify;\">Great, helpful.<\/li>\n<li style=\"text-align: justify;\">Efficient, knowledgeable, caring.<\/li>\n<li style=\"text-align: justify;\">Professional enough.<\/li>\n<li style=\"text-align: justify;\">Caring.<\/li>\n<li style=\"text-align: justify;\">Your lead EMT was outstanding, compassionate and very reassuring. (16-12593; indications that they are\u00a0referring to FF-Paramedic from Manchester Fire Rescue EMS).<\/li>\n<li style=\"text-align: justify;\">They treated me excellent and w\/ kind (sic).<\/li>\n<li style=\"text-align: justify;\">Professional.<\/li>\n<li style=\"text-align: justify;\">Polite Professional Caring.<\/li>\n<li style=\"text-align: justify;\">Sympathetic &amp; caring\u2026listened to my concerns\u2026very professional. (16-15940; M. Sparks, H. Marshall with Manchester Fire Rescue EMS).<\/li>\n<li style=\"text-align: justify;\">Highly professional.<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<li style=\"text-align: justify;\">Courteous, sympathetic, qualified.<\/li>\n<li style=\"text-align: justify;\">Professional, compassionate.<\/li>\n<li style=\"text-align: justify;\">They were very nice.<\/li>\n<li style=\"text-align: justify;\">Very professional and caring.<\/li>\n<li style=\"text-align: justify;\">Highly skilled.<\/li>\n<li style=\"text-align: justify;\">Excellent!<\/li>\n<li style=\"text-align: justify;\">Caring and professional.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-78\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[43,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7252"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=7252"}],"version-history":[{"count":2,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7252\/revisions"}],"predecessor-version":[{"id":7260,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7252\/revisions\/7260"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=7252"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=7252"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=7252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}