{"id":7261,"date":"2016-04-26T14:35:09","date_gmt":"2016-04-26T14:35:09","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=7261"},"modified":"2016-04-26T14:35:56","modified_gmt":"2016-04-26T14:35:56","slug":"words-that-describe-us-volume-79","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-79\/","title":{"rendered":"Words That Describe Us: Volume 79"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the most recent answers and responses provided in the survey responses include the following quotes:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Very professional and comforting.<\/li>\n<li style=\"text-align: justify;\">Very competent and professional.<\/li>\n<li style=\"text-align: justify;\">Caring<\/li>\n<li style=\"text-align: justify;\">Everybody took great care of me and I felt safe being in extremely competent hands. Everybody reacted to my needs in a calm, expedient and professional manner. (16-19144; K. Russell, C. Masslon with Tolland Fire Department).<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<li style=\"text-align: justify;\">Proficient.<\/li>\n<li style=\"text-align: justify;\">Happy they\u2019re around for people in need. Thank you all.<\/li>\n<li style=\"text-align: justify;\">The ambulance crew was excellent. (16-15623; R. Fraley, J. Bak).<\/li>\n<li style=\"text-align: justify;\">Ambulance crew was very professional and knowledgeable.<\/li>\n<li style=\"text-align: justify;\">The two paramedics were so helpful. The ambulance crew was great.<\/li>\n<li style=\"text-align: justify;\">Brilliant and hard workers coupled with excellence. (16-19140; J. Traber, B. Langan).<\/li>\n<li style=\"text-align: justify;\">Patient and comforting.<\/li>\n<li style=\"text-align: justify;\">Fabulous, caring \u2013 very kind.<\/li>\n<li style=\"text-align: justify;\">Responsive, caring and professional! (16-7415; S. Whalen, R. Berwick).<\/li>\n<li style=\"text-align: justify;\">Concerned, caring.<\/li>\n<li style=\"text-align: justify;\">Professional, courteous, helpful.<\/li>\n<li style=\"text-align: justify;\">Professionals.<\/li>\n<li style=\"text-align: justify;\">Professional, caring, good communication, put me at ease, excellent. (16-18316; K. Stewart, J. Pearson).<\/li>\n<li style=\"text-align: justify;\">They were very professional, polite, and helpful.<\/li>\n<li style=\"text-align: justify;\">Very professional, sufficient, well trained &amp; very passionate.<\/li>\n<li style=\"text-align: justify;\">Kind + considerate.<\/li>\n<li style=\"text-align: justify;\">Very kind.<\/li>\n<li style=\"text-align: justify;\">Courteous, efficient.<\/li>\n<li style=\"text-align: justify;\">Caring.<\/li>\n<li style=\"text-align: justify;\">It was very good\/excellent.<\/li>\n<li style=\"text-align: justify;\">Very caring and concerned. Both people who came were very nice. Also, the firemen who came were great! (16-22899; J. Rasmussen, R. Fraley with East Hartford Fire Department).<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-79\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7261"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=7261"}],"version-history":[{"count":3,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7261\/revisions"}],"predecessor-version":[{"id":7271,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7261\/revisions\/7271"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=7261"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=7261"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=7261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}