{"id":7272,"date":"2016-05-05T18:42:08","date_gmt":"2016-05-05T18:42:08","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=7272"},"modified":"2016-05-05T18:42:08","modified_gmt":"2016-05-05T18:42:08","slug":"words-that-describe-us-volume-80","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-80\/","title":{"rendered":"Words That Describe Us: Volume 80"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the most recent answers and responses provided in the survey responses include the following quotes:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Efficient and friendly.<\/li>\n<li style=\"text-align: justify;\">Very caring and efficient.<\/li>\n<li style=\"text-align: justify;\">Positive, gentle, kind, ie wonderful! (16-22822; T. Wallace, J. Craig).<\/li>\n<li style=\"text-align: justify;\">Professional, courteous.<\/li>\n<li style=\"text-align: justify;\">They moved quickly and met all my needs.<\/li>\n<li style=\"text-align: justify;\">Caring.<\/li>\n<li style=\"text-align: justify;\">Excellence!!<\/li>\n<li style=\"text-align: justify;\">Kind, caring, very capable and professional. (16-23554; R. Balkun, A. Cichy).<\/li>\n<li style=\"text-align: justify;\">Everyone seemed to know exactly what to do.<\/li>\n<li style=\"text-align: justify;\">Very good.<\/li>\n<li style=\"text-align: justify;\">Polite + caring.<\/li>\n<li style=\"text-align: justify;\">Polite, courteous, knowledgeable, friendly, reassuring + just wonderful! Did their job perfectly. (16-23731; S. Crittenden, J. Bush).<\/li>\n<li style=\"text-align: justify;\">Experienced, empathetic, skilled, resourceful + professional.<\/li>\n<li style=\"text-align: justify;\">Excellent care.<\/li>\n<li style=\"text-align: justify;\">Very good.<\/li>\n<li style=\"text-align: justify;\">Professional.<\/li>\n<li style=\"text-align: justify;\">Very comforting. I felt safe putting myself in their hands to deal with my injury. (16-22905; R. O\u2019Neil, B. Langan).<\/li>\n<li style=\"text-align: justify;\">The EMT was exceptional; both caring and concerned. They locked my house, got my cell and keys. True professionals. (16-26161; J. Lentini, J. Startup with Manchester Fire Rescue EMS).<\/li>\n<li style=\"text-align: justify;\">Safe and consider. Went the extra mile.<\/li>\n<li style=\"text-align: justify;\">Good job. Keep up the good work you do.<\/li>\n<li style=\"text-align: justify;\">Saviors.<\/li>\n<li style=\"text-align: justify;\">Excellent.<\/li>\n<li style=\"text-align: justify;\">Great stuff.<\/li>\n<li style=\"text-align: justify;\">Professional and caring people. I loved the treatment and kindness they showed me. (16-28797; S. Gregg, A. Hernandez).<\/li>\n<li style=\"text-align: justify;\">Professional + calming.<\/li>\n<li style=\"text-align: justify;\">Very kind + put me at ease.<\/li>\n<li style=\"text-align: justify;\">Everyone courteous and professional at my home.<\/li>\n<li style=\"text-align: justify;\">Outstanding and caring.<\/li>\n<li style=\"text-align: justify;\">Caring, kind and respectful. (16-23168; M. Osborne, M. Uddin).<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-80\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7272"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=7272"}],"version-history":[{"count":1,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7272\/revisions"}],"predecessor-version":[{"id":7273,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7272\/revisions\/7273"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=7272"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=7272"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=7272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}