{"id":7345,"date":"2016-06-10T05:00:34","date_gmt":"2016-06-10T05:00:34","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=7345"},"modified":"2016-06-14T18:49:20","modified_gmt":"2016-06-14T18:49:20","slug":"words-that-describe-us-volume-82","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-82\/","title":{"rendered":"Words That Describe Us: Volume 82"},"content":{"rendered":"<p><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p>The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p>Some of the most recent answers and responses provided in the survey responses include the following quotes:<\/p>\n<ul>\n<li>This was my first experience in an ambulance. Two of the nicest, professional + very caring people. So happy to have professional, experienced and caring staff. (16-31308; S. Dybdahl, M. Cafazzo).<\/li>\n<li>Excellent.<\/li>\n<li>Very professional.<\/li>\n<li>My husband had a serious problem and the paramedics were very helpful. I felt relieved.<\/li>\n<li>Courteous and well trained.<\/li>\n<li>Professional x 3.<\/li>\n<li>Service was good.<\/li>\n<li>I am very satisfied.<\/li>\n<li>Professional. Very attentive.<\/li>\n<li>Outstanding, professional, compassionate. (16-32694; R. Leslie, R. Jones).<\/li>\n<li>I was close to death and they got me to the hospital with care and kept me calm all the way. Thanks.<\/li>\n<li>Professional person attending to me while riding. Caring.<\/li>\n<li>Caring x 2.<\/li>\n<li>Very understandable.<\/li>\n<li>Caring, compassionate.<\/li>\n<li>Professional and compassionate. (16-35130; R. O\u2019Neil, M. Kleza).<\/li>\n<li>Very caring.<\/li>\n<li>They were very nice.<\/li>\n<li>Excellent.<\/li>\n<li>Very professional + caring.<\/li>\n<li>Comforting. I did feel safe + well taken care of. Thank you.<\/li>\n<li>T. was very comforting. Very professional crew. (16-34117; T. Oliver, M. Uddin).<\/li>\n<li>Professional.<\/li>\n<li>Caring and efficient.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-82\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7345"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=7345"}],"version-history":[{"count":3,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7345\/revisions"}],"predecessor-version":[{"id":7386,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7345\/revisions\/7386"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=7345"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=7345"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=7345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}