{"id":7387,"date":"2016-07-05T15:04:54","date_gmt":"2016-07-05T15:04:54","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=7387"},"modified":"2016-07-05T15:04:54","modified_gmt":"2016-07-05T15:04:54","slug":"words-that-describe-us-volume-83","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-83\/","title":{"rendered":"Words That Describe Us: Volume 83"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the most recent answers and responses provided in the survey responses include the following quotes:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Excellent.<\/li>\n<li style=\"text-align: justify;\">Awesome!<\/li>\n<li style=\"text-align: justify;\">Extremely professional, caring, calming. It was a terrible snowstorm and they got him from physician\u2019s office to hospital safely.<\/li>\n<li style=\"text-align: justify;\">The greatest team. Good people.<\/li>\n<li style=\"text-align: justify;\">I was unconscious, however by son said that the ambulance came very quick and the paramedics knew what they were doing. (16-38122; K. Beaulieu, K. Ringuette with East Hartford Fire Department).<\/li>\n<li style=\"text-align: justify;\">Great especially when I was in need!<\/li>\n<li style=\"text-align: justify;\">They made both of us (me as a rider to the hospital) and my husband very calm and comfortable. (16-38562; R. Bilodeau, P. Gleason).<\/li>\n<li style=\"text-align: justify;\">They were great. Outstanding. Thank you. The Best. (16-39540; R. Houser, L. Adamowich).<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<li style=\"text-align: justify;\">Professional. Caring.<\/li>\n<li style=\"text-align: justify;\">Very satisfied. Chris was [in back with me] \u2013 he was extremely kind and explained everything before doing it. He is excellent!!! (16-39795; patient referencing Manchester Fire Rescue EMS paramedic with ASM).<\/li>\n<li style=\"text-align: justify;\">Excellent job!<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<li style=\"text-align: justify;\">Skilled. Thank you.<\/li>\n<li style=\"text-align: justify;\">Extremely caring &amp; knowledgeable paramedic. Thank you. (16-39265; T. Oliver).<\/li>\n<li style=\"text-align: justify;\">Excellent!!!<\/li>\n<li style=\"text-align: justify;\">Compassionate, caring, respectful. (16-40355; J. Rasmussen, R. Fross).<\/li>\n<li style=\"text-align: justify;\">Very professional, efficient and caring.<\/li>\n<li style=\"text-align: justify;\">The crew was caring, compassionate and very knowledgeable. (16-41105; C. Everest, C. Tevnan with Manchester Fire Rescue EMS).<\/li>\n<li style=\"text-align: justify;\">Professional + caring.<\/li>\n<li style=\"text-align: justify;\">Very nice. Very professional.<\/li>\n<li style=\"text-align: justify;\">Thank you for your skill and compassion. (16-41751; T. Armas, C. Lemire with East Hartford Fire Department).<\/li>\n<li style=\"text-align: justify;\">Efficient.<\/li>\n<li style=\"text-align: justify;\">Excellent crew.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-83\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7387"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=7387"}],"version-history":[{"count":2,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7387\/revisions"}],"predecessor-version":[{"id":7402,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7387\/revisions\/7402"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=7387"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=7387"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=7387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}