{"id":7403,"date":"2016-07-18T13:32:32","date_gmt":"2016-07-18T13:32:32","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=7403"},"modified":"2016-07-18T13:32:32","modified_gmt":"2016-07-18T13:32:32","slug":"words-that-describe-us-volume-84","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-84\/","title":{"rendered":"Words That Describe Us: Volume 84"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the most recent answers and responses provided in the survey responses include the following quotes:<\/p>\n<ul>\n<li style=\"text-align: justify;\">They were great. Kind, professional and caring. (16-43478; T. LaChappelle, A. Linardo).<\/li>\n<li style=\"text-align: justify;\">Very courteous.<\/li>\n<li style=\"text-align: justify;\">Professional!<\/li>\n<li style=\"text-align: justify;\">Very nice paramedics! They showed concern. Provided great care. (16-41861; J. Traber, T. Armas)<\/li>\n<li style=\"text-align: justify;\">I was very nervous, their kindness + comfort were so appreciated. Wonderful people \u2013 Super job done. (16-44248; R. Jones, M. Pierce).<\/li>\n<li style=\"text-align: justify;\">They showed concern, asked appropriate questions, checked on my comfort.<\/li>\n<li style=\"text-align: justify;\">Professional. M + R did an excellent job. Thank you! (16-44752; M. Tuttle, R. Fraley).<\/li>\n<li style=\"text-align: justify;\">Awesome.<\/li>\n<li style=\"text-align: justify;\">Relaxed, calm, pleasant.<\/li>\n<li style=\"text-align: justify;\">Courteous + Efficient.<\/li>\n<li style=\"text-align: justify;\">Fantastic response.<\/li>\n<li style=\"text-align: justify;\">They were helpful, fast, caring &amp; professional. J Thank you for all the help. (16-44293; A. Debisschop, A. Hernandez).<\/li>\n<li style=\"text-align: justify;\">Very courteous + highly efficient.<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<li style=\"text-align: justify;\">R + R were terrific. Their assessment + care were very professional. They made sure I was safe + secure right into the ER room. We were very pleased with all that R + R did. (16-45368; R. Bilodeau, R. Fross).<\/li>\n<li style=\"text-align: justify;\">Very friendly.<\/li>\n<li style=\"text-align: justify;\">They were very professional + caring individuals through my entire situation. (16-39950; E. Snoek, R. Bochman).<\/li>\n<li style=\"text-align: justify;\">Professional, compassionate &amp; well trained. The entire crew was great. They were calm and kept me calm and comforted. (16-40155; J. Rasmussen, S. Yenco with East Hartford Fire Department).<\/li>\n<li style=\"text-align: justify;\">Wonderful \u2013 Outstanding.<\/li>\n<li style=\"text-align: justify;\">Professional, seemed very well trained.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-84\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7403"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=7403"}],"version-history":[{"count":2,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7403\/revisions"}],"predecessor-version":[{"id":7424,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7403\/revisions\/7424"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=7403"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=7403"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=7403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}