{"id":7425,"date":"2016-08-04T05:00:21","date_gmt":"2016-08-04T05:00:21","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=7425"},"modified":"2016-07-28T12:46:03","modified_gmt":"2016-07-28T12:46:03","slug":"words-that-describe-us-volume-85","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-85\/","title":{"rendered":"Words That Describe Us: Volume 85"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\"><img decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-4432 alignleft\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the most recent answers and responses provided in the survey responses include the following quotes:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Very good.<\/li>\n<li style=\"text-align: justify;\">Highly skilled + professional.<\/li>\n<li style=\"text-align: justify;\">From the first introductions I felt I was in very capable hands. (16-43381; G. Geres, D. Hammett).<\/li>\n<li style=\"text-align: justify;\">Very professional, caring and thorough.<\/li>\n<li style=\"text-align: justify;\">Knowledgeable, caring + compassionate.<\/li>\n<li style=\"text-align: justify;\">Caring, skilled, perfect teamwork and cooperation between ASM partners R and R. Great coordination with South Windsor Police. Medic inserted IV line perfectly, painlessly, enroute, every technician step was precise and thorough balanced with being personable and alleviating excess concern. It was my first 911 ambulance ride. He was excellent! EMT provided tech support in the home and before departure, drove safely and alleviated worry during transport and at hospital arrival. Great team. (16-46033; R. Bilodeau, R. Fross).<\/li>\n<li style=\"text-align: justify;\">Reassuring! Wonderful! Kind!<\/li>\n<li style=\"text-align: justify;\">Very nice\/professional.<\/li>\n<li style=\"text-align: justify;\">Wonderful service. No complaints.<\/li>\n<li style=\"text-align: justify;\">Excellent service, compassionate care.<\/li>\n<li style=\"text-align: justify;\">They were very respectful and caring \u2013 Thank you!<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<li style=\"text-align: justify;\">\u201cGREAT\u201d. The paramedics were very pleasant and respectful the entire time. (16-47910; G. Geres, T. Luetjen).<\/li>\n<li style=\"text-align: justify;\">Very caring.<\/li>\n<li style=\"text-align: justify;\">Ambulance crew was very professional and truly cared about how I was feeling.<\/li>\n<li style=\"text-align: justify;\">Very caring\/compassionate. I am most impressed with your service. It has been exceptional.<\/li>\n<li style=\"text-align: justify;\">Perfection.<\/li>\n<li style=\"text-align: justify;\">Caring.<\/li>\n<li style=\"text-align: justify;\">Professional \u2013 compassionate.<\/li>\n<li style=\"text-align: justify;\">Very professional and tried to keep me calm and comfortable while I was in their care. (16-46114; T. Wallace, L. Zalewski).<\/li>\n<li style=\"text-align: justify;\">Caring.<\/li>\n<li style=\"text-align: justify;\">Respectful.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-85\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7425"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=7425"}],"version-history":[{"count":2,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7425\/revisions"}],"predecessor-version":[{"id":7442,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7425\/revisions\/7442"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=7425"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=7425"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=7425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}