{"id":7443,"date":"2016-08-15T19:23:15","date_gmt":"2016-08-15T19:23:15","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=7443"},"modified":"2016-08-15T19:23:15","modified_gmt":"2016-08-15T19:23:15","slug":"words-that-describe-us-volume-86","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-86\/","title":{"rendered":"Words That Describe Us: Volume 86"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-4432\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png\" alt=\"Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna-500x281.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/2013\/06\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p style=\"text-align: justify;\">The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p style=\"text-align: justify;\">Some of the most recent answers and responses provided in the survey responses include the following quotes:<\/p>\n<ul>\n<li style=\"text-align: justify;\">The crew was caring + informative, took care of me very well + got me situated in ER. (16-47719; A. Fine, M. Uddin).<\/li>\n<li style=\"text-align: justify;\">Skilled, caring staff. My services were exceptional. Please let the EMTs know I appreciate [it]. (16-47714; S. Gregg, M. Cedeno with Manchester Fire Rescue EMS).<\/li>\n<li style=\"text-align: justify;\">Highly professional with personalized care.<\/li>\n<li style=\"text-align: justify;\">Thanks!<\/li>\n<li style=\"text-align: justify;\">Friendly and professional.<\/li>\n<li style=\"text-align: justify;\">Great EMT experience and care.<\/li>\n<li style=\"text-align: justify;\">The crew was very thoughtful \u2013 they listened to what my needs were \u2013 very helpful \u2013 thanks to everyone who helped me. (16-49921; M. Buerk, R. Fross).<\/li>\n<li style=\"text-align: justify;\">Very caring, professional and friendly.<\/li>\n<li style=\"text-align: justify;\">Professional\/caring.<\/li>\n<li style=\"text-align: justify;\">Friendly.<\/li>\n<li style=\"text-align: justify;\">Excellent.<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<li style=\"text-align: justify;\">Nice, young + funny.<\/li>\n<li style=\"text-align: justify;\">Helpful.<\/li>\n<li style=\"text-align: justify;\">Very professional.<\/li>\n<li style=\"text-align: justify;\">Very professional, prompt &amp; courteous.<\/li>\n<li style=\"text-align: justify;\">They saw immediately that my child was in great pain and took steps to alleviate it. Smart + professional. (16-52868; J. Traber, D. Hammett).<\/li>\n<li style=\"text-align: justify;\">Caring + professional.<\/li>\n<li style=\"text-align: justify;\">Thank you for your prompt arrival at a critical time.<\/li>\n<li style=\"text-align: justify;\">Excellent! Very professional!<\/li>\n<li style=\"text-align: justify;\">They were able to get [patient] to get into the ambulance and get medical attention. The crew acted very professional and tended to [patient\u2019s] needs.<\/li>\n<li style=\"text-align: justify;\">Ambulance were very professional and courteous.<\/li>\n<li style=\"text-align: justify;\">Timely and professional.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014 Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-86\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,5,6,197],"tags":[357,163,408,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7443"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=7443"}],"version-history":[{"count":1,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7443\/revisions"}],"predecessor-version":[{"id":7444,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7443\/revisions\/7444"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=7443"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=7443"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=7443"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}