{"id":7887,"date":"2017-01-31T16:18:44","date_gmt":"2017-01-31T21:18:44","guid":{"rendered":"http:\/\/www.asm-aetna.com\/blog\/?p=7887"},"modified":"2017-02-01T08:06:01","modified_gmt":"2017-02-01T13:06:01","slug":"words-that-describe-us-volume-90","status":"publish","type":"post","link":"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-90\/","title":{"rendered":"Words That Describe Us: Volume 90"},"content":{"rendered":"<header class=\"entry-header\">\n<h1 class=\"entry-title\"><\/h1>\n<\/header>\n<div>\n<p><a href=\"http:\/\/www.asm-aetna.com\/blog\/2017\/01\/31\/words-that-describe-us-volume-90\/asm-and-aetna-2\/\" rel=\"attachment wp-att-7905\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-7905\" src=\"http:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/ASM-and-Aetna-300x169.png\" alt=\"\" width=\"300\" height=\"169\" srcset=\"https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/ASM-and-Aetna-300x169.png 300w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/ASM-and-Aetna-768x433.png 768w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/ASM-and-Aetna-500x282.png 500w, https:\/\/www.asm-aetna.com\/blog\/wp-content\/uploads\/ASM-and-Aetna.png 1006w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>MANCHESTER and HARTFORD \u2014Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.<\/p>\n<p>The final\u00a0part of the survey asks that the respondent, \u201cPlease use a word or phrase to describe us and\/or the ambulance crew.\u201d<\/p>\n<p>Some of the most recent answers and responses provided in the survey responses include the following quotes:<\/p>\n<\/div>\n<ul>\n<li>Excellent service from all \u2013 Thanks so much. You\u2019re helpful.<\/li>\n<li>Caring.<\/li>\n<li>Very attentive and kind.<\/li>\n<li>Excellent x 2.<\/li>\n<li>Professional and caring.<\/li>\n<li>Couldn\u2019t have been cared for or treated better.<\/li>\n<li>Good. It is the best service in Town. Keep it up.<\/li>\n<li>Compassionate.<\/li>\n<li>The crew was professional, concerned, engaged and courteous. Under circumstances I felt secure being cared for by M and K. (16-65719; K. Russell, M. Hoyt).<\/li>\n<li>You were all very kind and helpful. No one could do any better. (16-61175; A. Linardo, R. Fraley).<\/li>\n<li>Excellent care!<\/li>\n<li>Caring professionals.<\/li>\n<li>Very caring and polite.<\/li>\n<li>Professional.<\/li>\n<li>I appreciate the compassion and care that was shown. The ambulance crew was fantastic. Thank you to each of them. (16-63448 R. Buechele, H. Digirolamo)<\/li>\n<li>Seemed professional and competent.<\/li>\n<li>Compassionate<\/li>\n<li>Compassionate, professional, calming.<\/li>\n<li>The ambulance crew- I believe the driver\u2019s name was William and the one with me was Cory. They were both wonderful to me. (16-64241 W. Schnepp, C. Lemire).<\/li>\n<li>Very professional and caring.<\/li>\n<li>Very Professional<\/li>\n<li>Professional<\/li>\n<li>Kind<\/li>\n<li>Excellent and caring people. Thank you again.<\/li>\n<li>Very good<\/li>\n<li>Professional and respectful<\/li>\n<li>Prompt, Professional<\/li>\n<li>Efficient and Professional<\/li>\n<li>The best, guys were wonderful to me! (16-67722 M. Traber, S. Debarge).<\/li>\n<li>Professional and caring<\/li>\n<li>Friendly, supportive<\/li>\n<li>Matt and Kat were excellent in every aspect of performing their jobs. And their relationship with ER staff was exceptional. They were clearly highly regarded. (16-69636 M. Carter, K. Stewart).<\/li>\n<li>As an RN I was happy with the care given to me<\/li>\n<li>Kenya was excellent.<\/li>\n<li>Very Professional. Listened and had a caring manner.<\/li>\n<li>Very attentive<\/li>\n<li>Dedicated. This was my first ambulance experience and I was very impressed and satisfied. (16-68246;\u00a0 M. Levasseur, J. Hornish).<\/li>\n<li>Friendly and competent.<\/li>\n<li>Don\u2019t know the lady\u2019s name who cared for me. She was excellent.\u00a0 Thank you. (16-68616; M. Carter, T. Webster).<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>MANCHESTER and HARTFORD \u2014Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies. The final\u00a0part of the survey asks that the respondent, \u201cPlease &hellip; <a href=\"https:\/\/www.asm-aetna.com\/blog\/words-that-describe-us-volume-90\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[7,1,5,6,197],"tags":[13,12,355],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7887"}],"collection":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/comments?post=7887"}],"version-history":[{"count":27,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7887\/revisions"}],"predecessor-version":[{"id":7915,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/posts\/7887\/revisions\/7915"}],"wp:attachment":[{"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/media?parent=7887"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/categories?post=7887"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.asm-aetna.com\/blog\/wp-json\/wp\/v2\/tags?post=7887"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}