Aetna’s Joyce Valentukonis Returns to Duty

HARTFORD – As of April 10th, 2018, Aetna’s Joyce Valentukonis has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves. Joyce returned to Aetna on October 4th and resumed her role as an acting Field Supervisor. As with all precepting phases at Aetna, Joyce’s final approval came from Hartford Hospital after shadowing her and her preceptor in the field as they responded to emergency calls .On behalf of the Aetna Family, we would like to wish Joyce the best of luck and say we are very proud to have such skilled professionals on staff.

A note from Joyce:

Hello. My name is Joyce. I am returning back to Aetna Ambulance as a part time Paramedic Field Supervisor after a 2.5 year hiatus of staying home with the kids full time. I previously worked at Aetna for 8 years in both a road employee and supervisor capacity. Despite working part time as a lab instructor at a local paramedic program for the past few years, I missed being on the road. I am thrilled to be back and look forward to working with everyone.

ASM partakes in “Rebuilding Together” Event in Manchester

The Ambulance Service of Manchester is thrilled to announce that it has joined forces with the Town of Manchester Fire Department and Manchester Police Department for The Town’s 26th Rebuilding Together Event. Part of a National non-profit organization, Rebuilding Together was formed with the goal of “bringing communities together in efforts to assist those in need of general home repair and improvements.” On April 11th, ASM employees, and members of MPD and MFRE were sent out in small groups to perform home assessments during phase one of the endeavor. Each team compiled a list of projects in order to help streamline the workday on the 28th.

For more information on Rebuilding Together, please click here!

“Thank You For Giving Me My Life Back”

Manchester- On March 27th, 2018 ASM Paramedic Chris Myska and EMT Robert Anderson had the rare opportunity to meet a patient they treated one month prior. The patient (shown above), requested to meet the crew in person eager to express her  appreciation for the tremendous care they provided. In addition, the following letter was addressed to Chris and Bob for their efforts.

On February 28th, you were called to XX hospital to transport me to XX hospital due to my having had a heart attack.

On the way to the hospital, I needed CPR and had to be shocked to bring me back to life. My doctor told me that I was dead for a good minute.

I am writing this to thank you for giving me my life back. There is no way that I can repay that. I also want to apologize for scaring both of you that way. I am sure that your hearts were beating a lot harder than mine.

I want you both to know that I am doing well. I had two stents put in and I will be starting cardiac rehab on March 28th, 3 days a week for 12 weeks.

Again, Thank you! Thank you!

 

 

 

 

 

 

Photos and letter appear with permission.

Meet the Newest Members of the Team: ASM Hires Seven – 2018

MANCHESTER — On March 19th, 2018 one Paramedic and six EMTs were added to the ASM team. As part of our continued growth, Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.


Kylei Koehler: FULL TIME, EMT. Hi! My name is Kylei and I am 21 years old. I was born and raised in the small town of Willington, CT. I received my EMT-B license after completing my course with Code One in the summer of 2017. I am an active member of the Tolland Fire Department as a volunteer EMT and am looking to earn my fire certifications as well. I currently attend Capital College in Hartford and am pursing a degree in Radiology. In my free time I enjoying hiking, fishing and spending time with my dog, Bentley. I am very grateful and excited that I was given the opportunity to pursue a career with ASM and I look forward to serving the community!


Brian Chapdelaine.:FULL TIME, EMT. Hello! My name is. I’m 30 years old. I am from East Longmeadow, MA and currently living in Enfield, CT. I have an Associate’s Degree in General Studies from Springfield Technical Community College. I took my EMT course at EMT Academy in Springfield. For a little over a year I have been working as an EMT-B for a private company in Springfield. In September I will be starting the Paramedic Program at GCC in Greenfield, MA. I became an EMT because I have always had a passion for helping those in need and love serving my community. I am also getting married this year so it’s going to be a very busy but exciting year. In my free time I love to watch sports, play video games, hunt, and spend time with my family and friends. I am excited to join the ASM team and be a part of this company has i further my career in EMS!


Owen Cummings: FULL TIME, EMT. Hi, my name is Owen Cummings, and I am 21 years old. I grew up in Simsbury CT, and graduated from Simsbury High School. I obtained my EMT certification through the New Britain EMS Academy in the summer of 2017. My passion for this career started as a cadet firefighter in Simsbury. I currently volunteer for New Hartford EMS and Simsbury Volunteer Ambulance. I look forward to learning at ASM, and eventually progressing to a paramedic provider.

 


Tara Monge: PART TIME, EMT. Hello, my name is Tara Monge. I graduated from Eastern Connecticut State University in 2017 with a bachelor’s degree in Sociology. After developing an interest in the medical field, I enrolled in an EMT course at CPR Training Professionals in South Windsor. I am honored to be able to start my EMT career with ASM and look forward to evolving as a medical professional with them. I expect this new experience will help guide me down my next path in this profession.


Robert Davis: FULL TIME, EMT. My name is Robert Davis and I’m 35 years old. I live here in Manchester, and am married with two boys, 5 and 14.  I’m originally from southern Arizona, and grew up just north of the Mexican border. After moving here in 2003, I joined the Woodbury Volunteer Fire Department, where I took my EMT in 2005. After obtaining that, I worked at Campion in Waterbury until 2015.After taking a few years off, I realized how much I missed helping people, and am looking forward to doing so here at ASM.


Rodney Bailey: FULL TIME, PARAMEDIC. My name is Rodney Bailey. I am 38 years old, originally from Kodiak, Alaska. I currently live in Wallingford, CT. I graduated from Capital Community College in December with my Paramedic certification, and just received my license in January. I served 11 years in the Navy, including one year in Afghanistan in 2008, and served as an instructor for the Florida Highway Patrol for several years. This is my second time as an EMT, never let it lapse for greener grass, and I am Excited about joining the ASM team and am excited for the opportunities that it presents.


Kayla Fortin: FULL TIME, EMT. Hi I’m Kayla and I’m 24 years old. I went to CCSU for athletic training and took my EMT class there as well. I’ve been in commercial EMS for 3 years now, and plan to continue my education in either paramedic or nursing school. I’ll also be a Medical Officer in the Army National Guard this coming August. When I’m not at work, I enjoy eating sushi, being with friends and family, and working out. I’m really excited to be a part of the ASM team!

ASM Holds Years of Service Recognition Event

MANCHESTER- On March 15th, 2018 the Ambulance Service of Manchester hosted a “Years of Service Recognition Dinner.” The event honored staff members with ten years of service or greater. Quite remarkably, over 50 employees received an award, including several in the 25-35 year range! Without the consistent hard work and dedication of ASM crew members, dispatchers, office personnel, and mechanics, the company would not be where it is today. Thanks for all you do!


ASM Promotes Three to Field Training Officer (FTO)

MANCHESTER — On March 9th, 2018 the Ambulance Service of Manchester promoted three from within its EMT ranks to the post of Field Training Officer: Bianca Krzynowek, Ryan Bochman, and Kyle Caldwell. FTOs are utilized primarily to train newly hired employees in the performance of their duties as EMTs.

Kyle Caldwell: I have been with ASM now for about 5 years and an EMT for around 6. I started in EMS when I wasn’t sure where I wanted to go in my life or what I wanted to do. After a short stint working for Ellington Ambulance, I landed a job at ASM which has given me a lot of opportunity to grow. I have an amazing wife who has always encouraged me to better myself and been very patient and understanding with all the long days and hours I’ve put into this job. I am very fortunate to have both my wife and this job.


Bianca Krzynowek: My name is Bianca and I have worked at ASM for around 3 years. I am very excited to be promoted to FTO at ASM because I love meeting new people. I also think that knowing how to be safe on scene while doing this job is important and I hope to be able to instill that in my new fellow coworkers so that they can lead safe and prosperous careers in EMS. Right now I live with my German Shepard Toby and my horse, Abe. When I’m not at work I am running, at the gym, snowboarding, riding my horse, or hiking with Toby. I can’t wait to get started FTOing!


Ryan Bochman: I have been an EMT at ASM for a little over 2 1/2 years and an EMT for approximately 9 years. I have been married for almost 4 years and have just become a father to a healthy and beautiful baby boy.  I became interested in the medical field at 17 when I volunteered for Haddam Fire Company as a firefighter/MRT-now EMR. I took great pride in helping people in what might be one of the worst moments of there life. Over my time as an EMT, I have learned a lot from those working around me, as well as assisting in the education of others and students. As I join the ranks of FTO at ASM, I look forward to training and assisting new employees as they transition to working in EMS full time. I look forward to the opportunity to share the knowledge I have learned over the years with newer EMT’s to make them the best medical professional they can be.

Aetna Paramedic Receives Challenge Coin


Aetna Paramedic Sam Dybdahl received a “Challenge Coin” from the gentleman (a Vietnam Veteran), pictured above, for the tremendous care rendered to his family member. Originally a military tradition, challenge coins are presented to individuals who have demonstrated a significant achievement. Sam has over a decade of experience as Critical Care Flight Paramedic. Sam is also an active member of the Armed Forces who has served overseas.

Team ASM-Aetna preps for the CT Brain Freeze!

Thanks to the support and dedication of ASM and Aetna employees, Team ASM-Aetna ha reached its goal of 15 participants for the CT Brain Freeze this coming Sunday, March 4th! For anyone interested in joining, the deadline for online registration is tomorrow, February 27th. All proceeds go directly to the National Brain Tumor Society.

Click below to join!

  1. Select “Register”
  2. Select “Join as a New Participant”
  3. Team Name – “Team ASM-Aetna”
  4. Select “Join” and follow prompts

http://events.braintumor.org/connecticut-brain-freeze/

Meet the Newest Members of the Team: Aetna Hires Eight – 2017

HARTFORD — On February 8th, 2017, eight EMTs were added to the Aetna team. As part of our continued growth, Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

Andrew Choi: PART TIME, EMT.  I am 25 years old and currently attending Central Connecticut State University to attain my B.S in biology. I spent my formative years in West Hartford, CT and now reside in Manchester, CT. I received my EMT certification at Bristol Hospital EMS and volunteered for about a year at Newington EMS. I became an EMT to gain patient care experience in my strive to become a P.A. I am thrilled to continue my education in the medical field and very grateful for the opportunity to be a member of the Aetna team.

 


Brianna Senato: FULL TIME, PARAMEDIC. Hi, my name is Brianna and I am from Maryland but have been in Connecticut for 5 1/2 years now. I first obtained my EMT in the ARMY and worked as an EMT in AMR Waterbury for 4 years. I recently completed and graduated Paramedic School at New Britain EMS Academy. In my down time I enjoy weightlifting and cooking. My future goal as a Paramedic is to be a Fire Medic, Flight Medic or Maryland State Trooper Flight Medic and I am excited for the opportunity and experience at Aetna.

 


Madison Nixon: PART TIME, EMT. Hello, my name is Madison Nixon and I am 22 years old. I recently graduated with a B.S. in Accounting from Bryant University and realized I wanted a career change. I am currently on path to apply to PA school and hope to gain patient care hours with Aetna Ambulance! I grew up and currently reside in Wethersfield, CT. I am also a medical scribe through Saint Francis Hospital and Medical Center and I work in the Department of Bariatric Surgery. However, I hope to one day work in Obstetrics or Pediatrics. I spend all my spare time at the gym as I am currently training for a NPC competition. I am extremely passionate about fitness and leading a healthy lifestyle. For this reason, I chose to become a healthcare provider!


Chevaughn Smith: PART TIME, EMT. My name is Chevaughn Smith and I am 21 years old. I am originally from Jamaica, and currently reside in Windsor CT. At the moment I am finishing up my Bachelors of Science degree as an Allied Health Sciences major at the University of Connecticut. I became an EMT to gain patient experience to develop proper bedside manner to become a better care provider for my future plans. I hope to one day attend medical school and pursue a career as an electrophysiologist. I am extremely grateful for the opportunity to be a member of the Aetna Team, and look forward for the journey ahead. I am also a die-hard giants fan.


 

Katherine Garger: PART TIME, EMT. My name is Katherine Garger. I am 21 years old and I am currently a senior at UConn majoring in biology. In the future, I hope to become a PA in either the NICU or pediatric oncology. I was born in Chicago, Illinois and lived in Arizona for many years before moving to Connecticut. In my free time, I like to read, hang out with my three dogs and take long walks on the beach.

 

 


Emma Becroft: FULL TIME, PARAMEDIC. Hi my name is Emma and I am from Wallingford, CT. I obtained my Bachelor’s degree in Biomolecular Sciences from CCSU. I worked in a genomics research lab throughout my time at CCSU. More recently, I went to paramedic school at New Britain EMS Academy. In my downtime I enjoy hiking and kayaking with my two German Shepherds, as well as weightlifting. I look forward to starting my paramedic career at Aetna.

 

 


Paige Vosburgh: FULL TIME, EMT. My name is Paige Vosburgh. I am 24 years old and originally from West Hartford, CT. I recently finished my EMT course at New Britain EMS Academy. After spending the last several years a full time Nanny, I’ve decided to take the leap into the world of EMS. In my free time I enjoy snowboarding and spending time with my family on the beaches of Cape Cod. I can’t wait to see where this new path takes me and am thrilled to be a part of the Aetna team!

 

 


Brittany Lemire: FULL TIME, EMT. Hi, My name is Brittany Lemire and I am 22 years old. In May I graduated from Elms College with a B.A. in Biology and a minor in in Business Management. I received my EMT certification from CPR Training Professionals in South Windsor. My goal is to gain patient care experience before applying to PA school. I love to watch sports and enjoy traveling. I am excited to be a part of the Aetna team!

Praise from West Hartford Fire Department

West Hartford Fire Department

Department of Fire Service, Engine 1

January XX, 2018

To: Gary Allyn Chief, Chief of Department

 I just wanted to send you a quick Email regarding a favorable response from Aetna Ambulance last evening. E-1 responded to [a nursing home] for difficulty breathing. E-1 and Medic-1 found the patient critical. Bradycardic, and No blood pressure and needed BVM assistance. Medic- O’hara dropped a few lines into him, intubated him etc…

The Medic on the rig was a guy named Preston who was FANTASTIC!!!! The EMT was great as well. If you have the ability can you please pass on the praise, it was a huge relief to have such a genuine crew show up with a truly challenging call that had so many problems to long to explain via Email.

Once again, thank you for the assistance and professionalism of your staff.

LT. [Engine 1]

Absolutely Amazing!

Below are a few recent quotes from the comment section of Aetna’s Patient Satisfaction Surveys. Keep up the great work!

 

Absolutely Amazing. I asked a million questions and they were able to answer everything and keep me calm.

Professional, caring, sensitive to my feelings, reassuring and kind.

Very kind and caring, comforting.

They were some of the kindest people around.

ASM’s Coat Drive Results

MANCHESTER-The results are in for the first ASM Coat Drive! Thanks to employees, family members and friends, a total of 26 jackets along with multiple, hats, coats and scarves were collected. ASM’s Laura McHugh was the driving force for this initiative. All donations were delivered to the Manchester Area Conference of Churches (M.A.C.C.) clothing store “Community Threads” located at 466 Main Street in Manchester. A quote from Laura, the event organizer is provided below.

 

Thanks so much to everyone involved! Year one turned out to be more of a success than anticipated. It’s amazing to see how your compassion for helping others does not end with patient care. Can’t wait for next year’s results!

A Special note….

MANCHESTER – In early January, The Ambulance Service of Manchester received a hand written thank you note addressed to Paramedic Robert Balkun and EMT Mike Sparks. The note, as depicted below, is in regards to a transport completed a few weeks prior.

 

The EMT team tried to make the transport as pain free as possible. They kept talking to me the entire ride to the hospital. Someone stayed with me the entire time at the hospital (I was alone) until I was put into an ER room.

ASM’s Laura McHugh Initiates Annual Coat Drive

Manchester- In early December, Ambulance Service of Manchester employee, Laura McHugh, motivated by her experience as a road crew EMT, took it upon herself to set fourth an annual coat drive to benefit MACC and HVCC local charities. She describes her inspiration for setting things in motion in the note below.

Despite participating in “Stuff a Cruiser” and “Emergency for Hunger” for the past couple of years, I still felt there was more that I could be doing for my community. While on calls, I was constantly disheartened by seeing not only patients, but their family members, and even bystanders without seasonally appropriate clothing. It constantly left me wondering how I could help. Earlier this year while going through winter clothes, I realized I had more than I needed for my family and decided to donate what I could. With the help of Patrick Gleason,  Ambulance Service of Manchester employees  have begun collecting new and gently used jackets, hats, gloves, and scarves. Donating an old winter jacket could be a small gesture from us, however, this could make a world of a difference to someone in our community. Please help us “Give the Gift of Warmth.”

ASM Director of Operations Receives Patriotic Employer Award

MANCHESTER- On Wednesday, December 13th, 2017 Ambulance Service of Manchester Director of Operations, Stephen Conley was recognized as a Patriotic Employer by the Office of the Secretary of Defense. Nominated by United States Coast Guard Petty Officer Second Class, and ASM EMT Charles Lodge, the award was presented by a member of the Employer Support of the Guard and Reserve. Past and present members of every military branch work here at ASM. Their level of dedication and commitment is evident on a daily basis. ASM is honored to accommodate these individuals but more importantly, proud to have such devoted professionals on staff.