Meet the Newest Members of the Team: ASM Hires Five – 2020

MANCHESTER — On May 26th, 2020 five EMTs were added to the ASM team. We look for employees who are focused on high-quality patient care, are team-oriented and conduct themselves in a professional manner. Training consists of several phases including company philosophy, quality assurance as well as policies and procedures. As part of our plan for continued growth, ASM is looking for qualified candidates.

Click for Application

From left to right: Noam Kessing, Mark Wong, Roxanne Giannotti, Michael Bennett, Ileana Morales

Cleared for Independent Dispatch: ASM’s Spencer Shirshac Completes Precepting Phase

MANCHESTER – As of May 5th, 2020, ASM’s Spencer Shirshac has been cleared by Eastern Connecticut Health Network medical control for independent dispatch as a paramedic to the towns that ASM serves. Spencer was hired at the Ambulance Service of Manchester in June of 2011 and completed his Paramedic training at Capital Community College. Spencer’s preceptors were Paramedic Supervisor Josh Traber and Paramedic Scott Crittenden.

On behalf of the ASM Family, we would like to wish Spencer the best of luck and say we are very proud to have such skilled professionals on staff.

Words That Describe Us

MANCHESTER and HARTFORD —Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.

The final part of the survey asks that the respondent, “Please use a word or phrase to describe us and/or the ambulance crew.”

Some of the most recent answers and responses provided in the survey responses include the following:

  • Comforting
  • Professional
  • Caring
  • Courteous
  • Excellent
  • Aware
  • Amazing
  • Compassionate
  • Sensitive
  • Respectful
  • Great
  • Thorough
  • Competent

Cleared for Independent Dispatch: ASM’s Nora Young Completes Precepting Phase

MANCHESTER – As of February 2nd, 2020, ASM’s Nora Young has been cleared by Eastern Connecticut Health Network medical control for independent dispatch as a paramedic to the towns that ASM serves. Nora was hired at the Ambulance Service of Manchester in March of 2015 and completed her Paramedic training at New Britain EMS Academy. Nora’s preceptors were Paramedic Supervisor Josh Traber and Paramedic Dave White.

As with all precepting phases at ASM, Nora ’s final approval came from Eastern Connecticut Health Network after shadowing her in the field as they responded to emergency calls. On behalf of the ASM Family, we would like to wish Nora the best of luck and say we are very proud to have such skilled professionals on staff.

STATE POLICE “STUFF A CRUISER” TOY DRIVE

Schedule your holiday shopping and throw a few extra toys in the cart for the kids at Connecticut Children’s!

Schedule:

Thursday, December 12th, 4:00 pm to 10:00 pm
Friday, December 13th, 4:00 pm to 10:00 pm
Saturday, December 14th, 9:00 am to 9:00 pm
Sunday, December 15th, 9:00 am to 9:00 pm

Locations:

Walmart Manchester – 420 Buckland Hills Dr, Manchester, CT

Walmart East Windsor – 44 Prospect Hill Rd, East Windsor, CT

Walmart Newington– 3164 Berlin Turnpike, Newington, CT 06111

Walmart Rocky Hill: 80 Town Line Rd, Rocky Hill, CT 06067

Aetna Teams up with CREST and WPD for Cub Scout Event

Wethersfield: On Thursday November 14h, Ofc . DiLoreto (WPD) and Lt. Buonanducci (SWPD), both members of the Capitol Region Emergency Services Team, along with Aetna Ambulance personnel, helped Cub Scout Pack 33 with first aid training. The Scouts learned about common medical emergencies, how to safely help others, and how to call for assistance in preparation for their upcoming hike. The Scouts also toured the armored vehicle and ambulance.

No Shave November 2019!

No Shave November is officially here! ASM and Aetna are encouraging employees to put down their razors in an effort to raise awareness for men’s health!

Official Rules for Team ASM-Aetna

  • Road personnel are required to follow all OSHA requirements and adhere to the grooming policies outlined in the ASM and Aetna employee manuals.
  • One “Beard” Team Captain from ASM and one “Beard” Team Captain from Aetna will be selected based on popular vote at month end.
  • Alternates from each company will selected following results in the same fashion.
  • Anonymous votes will be collected inside dispatch at 10-1 for ASM and Station A for Aetna.
  • Prizes for the four respective winners will be distributed by the management team in early December.
  • ASM and Aetna will be contributing to the Movember Foundation at the end of the month.Employees, family members and friendshave the opportunity to contribute as well by following the link to Team ASM-Aetna provided below.

To learn more about the cause and donate to the Movember Foundation please:

CLICK HERE!

Meet the Newest Members of the Team: Aetna Hires Six – 2019

HARTFORD — On October 16th, 2019, one paramedic and five EMTs were added to the Aetna team. As part of our continued growth, Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

Cleared for Independent Dispatch: ASM’s Orlando Diaz Completes Precepting Phase

MANCHESTER – As of October 10th 2019, ASM’s Orlando Diaz has been cleared by Eastern Connecticut Health Network medical control for independent dispatch as a paramedic to the towns that ASM serves. Orlando was hired at the Ambulance Service of Manchester in February 2017. He offered the following sentiment:

“Precepting with ASM was truly an unbelievable experience. ASM covers a large area, which opened up great opportunities for newer Paramedics, like myself. Learning how to work with volunteers and managing a scene appropriately was one of my favorite parts of precepting. I also appreciated the time my preceptors took to share their experiences. I look forward to being cleared for independent medical control, as well as continuing to learn while providing the best possible care for my patients.”

As with all precepting phases at ASM, Orlando’s final approval came from Eastern Connecticut Health Network after shadowing him and his preceptors in the field as they responded to emergency calls. On behalf of the ASM Family, we would like to wish Orlando the best of luck and say we are very proud to have such skilled professionals on staff.

ASM Profiled in Hartford Courant for 60th Anniversary

Please see below or click here for the full article by Hartford Courant Report Jesse Leavenworth.

Sean Norton, an Ambulance Service of Manchester operations supervisor, talks to visitors during ASM’s 60th anniversary celebration Tuesday. (Jesse Leavenworth/The Hartford Courant)

From a single “hearse-style” wagon and a crew of three in 1959, Ambulance Service of Manchester has grown to 190 employees and 30 ambulances serving the area from East Hartford to Stafford Springs.

On Tuesday, police officers and firefighters who work with the mobile medical crews joined other visitors at ASM’s cavernous headquarters on New State Road to celebrate the company’s 60th anniversary.

Paramedics and emergency medical technicians stood by to describe ambulance and equipment displays. ASM has updated its fleet with new Mercedes vans, replacing box-style ambulances. Four of the new vehicles are longer and sturdier, equipped to lift and transport patients who weigh up to 750 pounds. ASM also recently acquired two “stair chairs,” which allow crews to more easily carry patients up and down stairs. Along with heavier patients, ASM crews also have been dealing with an increase in drug overdoses and mentally ill patients, officials said.

Paramedic Chris Myska demonstrates a medication injection in ASM’s training room. (Jesse Leavenworth/The Hartford Courant)

ASM and Aetna Ambulance Service are sister companies headed by president and CEO Kim Aroh. Asked about the companies’ biggest challenges today, Aroh cited operating costs, such as the recent $300,000 expense to equip all ambulances with digital radios. The companies strive for modest growth each year, she said, but reimbursement rates from Medicare and Medicaid have been flat for a decade.

Besides maintaining equipment and keeping up with changes in life-saving technology, another priority, Aroh said, is to encourage workers’ participation in fun events such as a polar plunge fundraiser _ which benefits the community and the employees. Ambulance crews, she noted, regularly have to handle traumatic scenes.

“They see so many tough things,” Aroh said.

Visitors and ASM employees at the celebration inside the company’s headquarters on New State Road. (Jesse Leavenworth/The Hartford Courant)

ASM started as Manchester Ambulance with three men _ J. Stewart Johnston, Thomas Carpenter and Roger Talbot Sr. _ who were based at a local auto dealership, according to its website _ www.ambulanceservicemanchester.com. The outfit moved to a three-bay garage at 134 Center St. in 1969 and its territory expanded to include East Hartford and Bolton.

Today, company spokesman Patrick Gleason said, ASM and Aetna serve about 1.2 million people.

Jesse Leavenworth can be reached at jleavenworth@courant.com

ASM wins PBA Softball Tournament

On September, 15th ASM participated in the “Manchester Police Benevolent Association Softball Tournament”, playing against Manchester Fire and Rescue, Manchester Police Rookies and the Manchester Police Veterans.  ASM won 2 out of 3 games to earn a spot in the finals bracket and faced the Manchester Police Rookies to determine a winner. In the end, ASM took home the trophy by defeating the Rookies 9-0 in an epic battle. All proceeds generated will be donated to the PBA.