Utilizing Technology to Improve Patient Outcomes

I think one of the greatest things about being a paramedic at the Ambulance Service of Manchester is having access to some of the highest quality equipment, paired with advanced level high fidelity training. For example, we are one of the only services in the State of Connecticut whom supplies a multimode ventilator with BiPAP capabilities on every single paramedic level ambulance and fly-car.  These advanced ventilators allow us not only to provide high-quality advanced critical care interfacility transports but also allow us to provide ICU level care in the field to our high acuity emergent patients in any of the communities in which we serve.

Cody Lemire, Paramedic

ASM & Aetna Engage FOAMfrat for Continuing Education

FOAMfrat is excited to add Ambulance Service of Manchester & Aetna Ambulance Service to our team of corporate partners. Sam and I are extremely impressed with the drive for clinical excellence seen in our interactions with both of these programs. Our team looks forward to working with you this year!

Welcome to the team ASM & Aetna!

https://www.foamfrat.com/partner

Ambulance Service of Manchester, CT State Police and Highland Park Market Team Up to Promote CT Children’s Hospital Virtual Toy Drive

ASM Recognises Veterans and Current Service Members

ASM would like to recognize employees that served in the past and continue to serve in our Armed Forces.  Your sacrifice and bravery does not go unnoticed and is truly appreciated. 

Special thanks to Rodney Bailey who came up with the idea, and Haris Kuljancic and Briyanna Decaprio for the design.  

The Emergency of Hunger Food Drive


Manchester and South Windsor first responders to collect donated food

By JESSE LEAVENWORTH

HARTFORD COURANT |

NOV 10, 2020 AT 5:57 PM

Volunteers with the Emergency of Hunger Food Drive unload donations from an ambulance at MACC Charities in Manchester.

Volunteers with the Emergency of Hunger Food Drive unload donations from an ambulance at MACC Charities in Manchester. (Courtesy of Patrick Gleason/ASM)

MANCHESTER — Police, firefighters and ambulance crews will team up with other organizations for the Emergency of Hunger Food Drive benefiting food pantries in Manchester and South Windsor.

This weekend and next, volunteers will collect donated turkeys, nonperishable food items, gift cards and cash donations at supermarkets in both towns.

Organized by the Ambulance Service of Manchester, this is the 12th annual drive. All donations will go to Manchester Area Conference of Churches Charities, which runs a community kitchen and food pantry, and South Windsor Food and Fuel Bank, drive spokesman Patrick Gleason of ASM said Tuesday.

The collection is “very critical this year,” MACC Charities Executive Director Beth Stafford said.

“Need is up and more and more ‘new’ families are looking for help with food, especially holiday meals,” Stafford said.

The South Windsor Fuel and Food Bank is run through the town’s human services department. The annual food drive stocks the pantry’s shelves for the winter months, department Director Andrea Cofrancesco said.

The need for donations in South Windsor also has increased, in part due to the ongoing coronavirus pandemic, Cofrancesco said.

“We’ve seen people that we’ve never seen before. They’re in a different situation now than they were,” she said.

Partners in the effort include Manchester and South Windsor police and fire departments, Highland Park Market, Stop & Shop supermarkets, Geissler’s Supermarket, Manchester Police Explorers, South Windsor Rotary Club and Harbor Chase at Evergreen Walk.

Collection places and times are: Highland Park Market, 317 Highland St., Manchester, Saturday and Sunday from 9 a.m. to 5 p.m.; Stop & Shop in Manchester, 318 West Middle Turnpike, Saturday and Sunday and Nov. 21 and 22 from 9 a.m. to 5 p.m.; Stop & Shop in South Windsor, 1739 Ellington Road, Nov. 21 and 22, from 9 a.m. to 4 p.m.; Geissler’s Supermarket, South Windsor, 965 Sullivan Ave., Nov. 21 and 22, 9 a.m. to 4 p.m.

Jesse Leavenworth can be reached at jleavenworth@courant.com

Socially Distant Halloween Event

EAST HARTFORD – On Saturday, October 31st, the town of East Hartford held a socially distant “Trunk or Treat Drive” sponsored by the CT River Valley Chamber of Commerce and Pratt & Whitney. Ambulance Service of Manchester participated in this event handing out treats to each car along with other local companies and organizations. Over 500 cars rolled down the Pratt and Whitney Airstrip, while groups tossed candies into the trucks of passing vehicles. Kids and parents seemed to enjoy this amazing event and collected over 2500 from the ASM group!

Manchester High Students Get Ready for NREMT

Manchester High School students Ciera Moore and Liya Jose practice for the NREMT with ASM’s Sean Norton. Ambulance Service of Manchester and Manchester Fire-Rescue-EMS created this program last year with the cooperation with the Manchester Board of Education with the intent of bring more qualified and diversified candidates into the world of Emergency Medical Service.   This year’s class offered unique challenges due to the pandemic and the students were able to successfully switch to an online class format and complete their course work.  By the end of June the class will be testing for their NREMT EMT certification.

ASM Holds First ACLS Experienced Provider Class!

The American Heart Association recently released an updated ACLS Experienced Provider curriculum. This program allows experienced paramedics to further expand their clinical knowledge using group discussion and research to “solve” cases presented to them. The course requires participants to pass a written exam and 3 practical stations. The class then moves onto the advanced content, which includes: Toxicology cases, Metabolic disturbances, Post-Resuscitation care, and complex Respiratory cases. This is the first time ASM has offered the program, and it was well-received by everyone involved. ASM plans on 2 more of these classes in 2020. See our website for details!

ASM Partners with Colorado Ski Patrol!

“I am J. Marshall Thomson and I live in Crested Butte Colorado. My medic journey Started more than 50 years ago when my mother was in a horrific ski accident. If it wasn’t for the on-hill and pre-hospital care of the Ski Patrol and local EMS service, my mother would not have survived.  Growing up an avid skier in VT and hearing of my mother’s story I always wanted to be a ski patroller helping others.  I became an EMT in 2008 and joined the Crested Butte Mountain Resort Ski Patrol and Avalanche Dog Rescue Team.  Over the years, I spent a lot of time traveling while competing in mountain running, ski mountaineering and was a member of the US National Ski Mountaineering team competing at the world championships.  Although racing and competing gave me unforgettable experiences and travels all over the world, I never felt the same sense of pride and accomplishment that I do from being a member of a ski patrol team and helping those in need.  My wife always says, I am happiest when I have the cross on my back.”

“I wanted to become a paramedic to better my knowledge and skills while providing an increased level of care to help my ski patrol, local Fire/EMS and community.  My background and experience are in Ski Patrol and Avalanche SAR, I had never worked on an ambulance for an EMS service.  The lack of traditional EMS experience was going to be one of my biggest challenges.  With Crested Butte having a population of around 3000 people, I wanted to find a service for my ride time that would have the greatest benefit for me to learn and move forward in my paramedic career.  Learning from a service with progressive protocols, high call volume, high level of critical care, longer transport times and highly experienced preceptors willing to teach was very important to me.  ASM seemed to be the perfect fit, after speaking with ASM I knew that it would be worth leaving my family and traveling 2000 miles for the best Paramedic field experience possible.”

“My experience at ASM was invaluable.  The entire team went above and beyond to make me feel welcome, I was a member of the team and not just a student. Every EMT I worked with was willing to take the time to teach me the basics of being on a truck and how the system works.  I was fortunate for the patience everyone had with me and willingness to assist in the entire process of learning.  My preceptors at ASM were amazing with an indispensable wealth of knowledge.  Everyone had their own passion for EMS and a desire to teach and willingness to spend extra time to discuss calls, treatments and differential diagnosis.  My lead preceptor took charge and control of my education making sure that I was learning and improving.  He would follow up with other preceptors making sure I was on the correct path, continuing to discuss my progress and performance.  I am forever grateful for the experience I had with ASM and I am looking forward to taking what I have learned back to the Mountains and communities of Colorado.”

ASM Attends Raksha Bandhan Festival in South Windsor

SOUTH WINDSOR- On Saturday, September 19th ASM’s Elizabeth Dowdy and Jonathan Bush took part in a traditional “Raksha Bandhan” Festival held at South Windsor Fire Department’s Headquarters. Raksha Bandhan is a Hindu festival that celebrates the relationship between brothers and sisters, and families, on the full moon of the Hindu month of Shravana. This festival originated when sisters used to tie a band around their brothers/ uncles wrists as a token of appreciation & love. Over a period, it has become an event to celebrate & recognize anyone working to keep society safe. Ambulance Service of Manchester would like to thank Saturday’s organizers for allowing us to participate in this amazing event.

Words That Describe Us:

Ambulance Service of Manchester sends Patient and Customer Satisfaction Surveys to a random sampling of patients every month. The final part of the survey asks that the patient or family member use a word or phrase that describes the ambulance crew. Listed below are the words used to describe our amazing employees.

Customer Sati

Inaugural ASM vs Aetna Softball Game

On Sunday, June 9th Aetna and ASM came together to compete in the 2019 “You’re Killing Me Smalls,” softball tournament. On this beautiful sunny day, players, friends and family enjoyed food, drinks and games while the teams battled it out. Highland Park Market graciously donated ice cream for both the players and the spectators. Aetna took the lead,winning the first two games, showing that they came to play. ASM fought back,winning the next two games, setting up a winner take all final game to determine the champion. In the end ASM defeated Aetna 20 – 13 and took the trophy home. The trophy will remain with ASM until next year’s games! All proceeds from the event will be donated to Pancreatic Cancer Research.

Message from ASM’s coach:
I would first like to say thank you. Without the players, fans and management this would never have been possible. We were looking for good weather, we got that for sure. We asked for two good teams and what we got was two great teams. Everyone played their hearts out. I truly appreciate all the thanks received from everyone. A coach is nothing without great players so, I thank you again and I look forward to coaching in the future.

Congratulations!!!
Tim LaChappelle

Stay tuned for kickball, it’s next!

Manchester “Sheroes” Project

MANCHESTER- Ambulance Service of Manchester teams up with Manchester Chamber of Commerce, Manchester-Fire-Rescue-EMS, Manchester Police Department and Bully Breed Training for an upcoming women’s empowerment program. For more information, click here read to Hartford Courant Staff Writer Quoron Walker’s article. ASM will be hosting one of the four events at our home office on New State Road!

Mercedes Bariatric Ambulances Arrive for Duty at Aetna and ASM

HARTFORD and MANCHESTER, Connecticut — Recently Aetna Ambulance Service and the Ambulance Service of Manchester took delivery of two new bariatric Mercedes Sprinter Ambulances from American Emergency Vehicles (AEV) increasing the overall bariatric fleet to four vehicles. The new ambulances have an upgraded design with a longer wheel base and larger load capacity. ASM and Aetna firmly believe that the ergonomic advancements will improve both patient care and comfort. As with our previous bariatric ambulances, each new unit is equipped with Stryker Power-LOAD stretcher lift systems capable of lifting a maximum patient weight of 700 pounds. Fitting our bariatric vehicles with the Power-LOAD stretcher lift system is part of Aetna and ASM’s long-term commitment to the safety of our patients and employees.