Words That Describe Us

MANCHESTER and HARTFORD —Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.

The final part of the survey asks that the respondent, “Please use a word or phrase to describe us and/or the ambulance crew.”

Some of the most recent answers and responses provided in the survey responses include the following:

  • Comforting
  • Professional
  • Caring
  • Courteous
  • Excellent
  • Aware
  • Amazing
  • Compassionate
  • Sensitive
  • Respectful
  • Great
  • Thorough
  • Competent

ASM Attends Bennet Academy for Career Day

MANCHESTER — On March 11th, 2020, ASM’s Cheryl Everest and Matthew Kleza attended Bennet Academy’s Career Day to speak with 5th and 6th grade children about career opportunities as EMT’s and Paramedics. The students rotated through a number of stations in small groups and were able to ask questions and spend time in the areas that interested them. Members of Manchester Police Department and Manchester Fire & Rescue EMS were also in attendance. If interested in a career in EMS while attending Manchester High School, the students will be able to enroll in the EMT program hosted by ASM’s education department in conjunction with MFRE.

ASM Participates in Local Career Day

MANCHESTER- On February 11th, 2020 Ambulance Service of Manchester’s Sean Gregg participated in “Career Day” at the Manchester KinderCare. Organized by the Center Director, the day encouraged kids to ask questions and learn about all the different jobs that they could pursue in the future. 

Cleared for Independent Dispatch: ASM’s Nora Young Completes Precepting Phase

MANCHESTER – As of February 2nd, 2020, ASM’s Nora Young has been cleared by Eastern Connecticut Health Network medical control for independent dispatch as a paramedic to the towns that ASM serves. Nora was hired at the Ambulance Service of Manchester in March of 2015 and completed her Paramedic training at New Britain EMS Academy. Nora’s preceptors were Paramedic Supervisor Josh Traber and Paramedic Dave White.

As with all precepting phases at ASM, Nora ’s final approval came from Eastern Connecticut Health Network after shadowing her in the field as they responded to emergency calls. On behalf of the ASM Family, we would like to wish Nora the best of luck and say we are very proud to have such skilled professionals on staff.

ASM Participates in Manchester’s Early Childhood Fair, 2020!

MANCHESTER — On February 22, 2020, ASM’s Kyle Caldwell and Sean Gregg participated in Manchester Youth Service Bureau’s Early Childhood Fair held at Manchester High School. Parents and kids had the opportunity to find out what resources are available for the upcoming year in Manchester. The fair is geared for kids from birth to 8 years old. ASM has participated in this event for nine consecutive years.

Love our First Responders Event in Manchester

MANCHESTER — On Valentine’s Day, the staff and residents of Arbors of Hop Brook Retirement Community graciously hosted a “Love our First Responders” breakfast demonstrating their appreciation and respect for The Ambulance Service of Manchester, Manchester Police Department, and Manchester Fire Department. Mayor Jay Moran returned to this annual event as well while agency members took a to moment relax with staff and residents. In addition, The Arbors staff presented Phyllis DiGioia Honor Wellness with a check for their continued work providing First Responders with counseling services.

ASM Hosts Local Girl Scout Troop

Manchester- On February 12th, 2020 Ambulance Service of Manchester’s Kayla Fortin and Danielle Chowaniec had the opportunity to work with Girl Scout Troop 10862. The girls learned about the 911 system, toured the ASM facility and worked towards their first aid badges. (Picture approved by parents and Troop Leaders).

Girl Scout Troop Visits ASM

South Windsor- On January 21st, 2020 Ambulance Service of Manchester’s Gregory Derosier had the opportunity to work with Girl Scout Troop 10912 from South Windsor. The troop enjoyed a tour of the building while Greg fielded questions from the visitors in the patient compartment of Alpha 11. (Pictures approved by parents and Troop Leaders).

ASM Hosts MCSC Meeting

MANCHESTER – On January 9th, ASM hosted the Manchester Community Services Council Meeting. Over 30 people attended along with “Wonder” the Fidelco Guide dog in training. The Manchester Community Services Council, or MCSC, is dedicated to supporting community alliances that remove barriers to human services as a critical component for enhancing the quality of life for all Manchester residents. The goal of this monthly meeting is to:

  • Identify and discuss social service needs
  • Hear presentations by local experts
  • Network with like-minded peers and community members 
  • Support scholarships for higher education and skills training

CLICK HERE FOR MORE INFORMATION ABOUT MCSC

ASM hosts “East of the River Network Meeting”

MANCHESTER- On January 8, 2020, the Ambulance Service of Manchester hosted the “East of the River Networking Group”. East of the River holds monthly events to showcase services that companies and non-profits offer to the community. Ambulance Service of Manchester hosted over 40 people and presented an overview of the 2019 Community Service events. Melissa Osborne, ASM’s Training & Quality Improvement Manager, was the keynote speaker and highlighted the Manchester Adult & Continuing Education “Emergency Medical Technician” (EMT) program offered at Manchester High School. ASM and Manchester Fire & Rescue collaborated to provide this opportunity for MHS students.

ASM 2019 “Community Threads” Coat Drive Half Way Point

MANCHESTER-The half-way results are in for the third annual Coat Drive lead by ASM’s Laura McHugh. Office staff and Road Crews pitched in and rounded up gently used coats, gloves, scarves and hats for this end of year donation. Thus far, 32 jackets, 18 scarves, 25 hats and 59 pairs of gloves made their way into our community.  All donations were delivered to the Manchester Area Conference of Churches (M.A.C.C.) clothing store “Community Threads” located at 466 Main Street in Manchester. 

CT Children’s and State Police Toy Drive in Pictures – 2019

The 2019 “Stuff a Cruiser” Toy Drive was again a great success. Below you will find a collage of pictures from the days spent collecting toys for Connecticut Children’s Medical Center. Thank you to ASM and Aetna employees, friends and families for their continued involvement and dedication to this event.

Ambulance Service of Manchester Launches New Website!

We are thrilled to announce that our new website https://ambulanceservicemanchester.com/ is live.  In addition to providing a fresh new look, our main goal was to provide a single location for our users to:

  • Sign up for training and education classes
  • Apply for a job
  • Pay your bill
  • Promote community events
  • Read all our latest blog posts
  • Learn more about what Ambulance Service of Manchester has to offer

Thank you to E Circle Marketing for all your help in guiding us through this process.