ASM Receives Thanks During EMS Week!

ASM would like to thank Kevin McMahon and Community Child Guidance Clinic (CCGC) for providing breakfast, lunch, and dinner for the crews this past Tuesday. This was a great surprise, especially during EMS week. Over the last year, ASM has developed a partnership with CCGC to improve the relationships with both students and faculty. CCGC supports children with emotional and behavior issues by providing special education day school and a system of child and family-focused mental health services.

Thank you for thinking of us CCGC and Happy EMS Week to all!

ASM Participates in ECHN Staff Recognition Parade

On Friday April 23rd, 2020, Ambulance Service of Manchester attended a hospital recognition parade to demonstrate appreciation for employees of ECHN. A procession nearly 60 vehicles traveled to Manchester Memorial Hospital at 9:45am to honor front-line hospital workers during the COVID-19 pandemic.

Words That Describe Us

MANCHESTER and HARTFORD —Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.

The final part of the survey asks that the respondent, “Please use a word or phrase to describe us and/or the ambulance crew.”

Some of the most recent answers and responses provided in the survey responses include the following:

  • Comforting
  • Professional
  • Caring
  • Courteous
  • Excellent
  • Aware
  • Amazing
  • Compassionate
  • Sensitive
  • Respectful
  • Great
  • Thorough
  • Competent

ECHN Case Review at ASM

On Monday, March 9th 2020, ECHN hosted a CME Patient Case Review for area EMS professionals at the Ambulance Service of Manchester. Dr. James Castellone, MBA, FACEP and EMS Medical Director also presented Paramedic Greg Derosier and EMT Manuela Sarles with a pin and certificate of excellence for a recent cardiac arrest save. Thank you to all who attended and participated in the event!

ASM Receives Visit From SW Chamber of Commerce

SOUTH WINDSOR: On March 5th, 2020, South Windsor Chamber of Commerce was generous enough to provide our crew members with a break from their daily routine with a slice of pizza. The Chamber members visited ASM’s headquarters to demonstrate their support for local emergency medical service personnel.

ASM Holds First ACLS Experienced Provider Class!

The American Heart Association recently released an updated ACLS Experienced Provider curriculum. This program allows experienced paramedics to further expand their clinical knowledge using group discussion and research to “solve” cases presented to them. The course requires participants to pass a written exam and 3 practical stations. The class then moves onto the advanced content, which includes: Toxicology cases, Metabolic disturbances, Post-Resuscitation care, and complex Respiratory cases. This is the first time ASM has offered the program, and it was well-received by everyone involved. ASM plans on 2 more of these classes in 2020. See our website for details!