Manchester High Students Get Ready for NREMT

Manchester High School students Ciera Moore and Liya Jose practice for the NREMT with ASM’s Sean Norton. Ambulance Service of Manchester and Manchester Fire-Rescue-EMS created this program last year with the cooperation with the Manchester Board of Education with the intent of bring more qualified and diversified candidates into the world of Emergency Medical Service.   This year’s class offered unique challenges due to the pandemic and the students were able to successfully switch to an online class format and complete their course work.  By the end of June the class will be testing for their NREMT EMT certification.

Meet the Newest Members of the Team: ASM Hires Five – 2020

MANCHESTER — On May 26th, 2020 five EMTs were added to the ASM team. We look for employees who are focused on high-quality patient care, are team-oriented and conduct themselves in a professional manner. Training consists of several phases including company philosophy, quality assurance as well as policies and procedures. As part of our plan for continued growth, ASM is looking for qualified candidates.

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From left to right: Noam Kessing, Mark Wong, Roxanne Giannotti, Michael Bennett, Ileana Morales

MACC Charities Donates Food for ASM Crews

On Friday, May 29th Manchester Area Conference of Churches provided Ambulance Service of Manchester crews with a delicious lunch. Chef Luke and Chef Ferdinand prepared an amazing meal and then delivered it with the help of Outreach Worker Mark Nadeau. Crews enjoyed a hot chicken meal, beautiful salad, and topped it all off with the best cake for dessert. ASM would like to thank Beth Stafford and everyone at M.A.C.C. for this thoughtful donation!

ASM Receives Thanks During EMS Week!

ASM would like to thank Kevin McMahon and Community Child Guidance Clinic (CCGC) for providing breakfast, lunch, and dinner for the crews this past Tuesday. This was a great surprise, especially during EMS week. Over the last year, ASM has developed a partnership with CCGC to improve the relationships with both students and faculty. CCGC supports children with emotional and behavior issues by providing special education day school and a system of child and family-focused mental health services.

Thank you for thinking of us CCGC and Happy EMS Week to all!

Cleared for Independent Dispatch: ASM’s Spencer Shirshac Completes Precepting Phase

MANCHESTER – As of May 5th, 2020, ASM’s Spencer Shirshac has been cleared by Eastern Connecticut Health Network medical control for independent dispatch as a paramedic to the towns that ASM serves. Spencer was hired at the Ambulance Service of Manchester in June of 2011 and completed his Paramedic training at Capital Community College. Spencer’s preceptors were Paramedic Supervisor Josh Traber and Paramedic Scott Crittenden.

On behalf of the ASM Family, we would like to wish Spencer the best of luck and say we are very proud to have such skilled professionals on staff.

ASM Participates in WCMH Staff Recognition Parade

On Friday April 17th, 2020, Ambulance Service of Manchester attended a hospital recognition parade to demonstrate appreciation for employees of Windham Hospital. Several local first responder agencies displayed their support for hospital staff members working day and night on the front lines of the pandemic.

ASM Gets a Surprise From Highland Park Market

On Thursday April 2nd, 2020 Molly Devanney from Highland Park Market dropped off a freezer full of ice cream at ASM. Molly and other staff at Highland Park wanted to show their appreciation for First Responders during these difficult times. Thank you for thinking of us!

Words That Describe Us

MANCHESTER and HARTFORD —Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.

The final part of the survey asks that the respondent, “Please use a word or phrase to describe us and/or the ambulance crew.”

Some of the most recent answers and responses provided in the survey responses include the following:

  • Comforting
  • Professional
  • Caring
  • Courteous
  • Excellent
  • Aware
  • Amazing
  • Compassionate
  • Sensitive
  • Respectful
  • Great
  • Thorough
  • Competent

ECHN Case Review at ASM

On Monday, March 9th 2020, ECHN hosted a CME Patient Case Review for area EMS professionals at the Ambulance Service of Manchester. Dr. James Castellone, MBA, FACEP and EMS Medical Director also presented Paramedic Greg Derosier and EMT Manuela Sarles with a pin and certificate of excellence for a recent cardiac arrest save. Thank you to all who attended and participated in the event!