MANCHESTER and HARTFORD —Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.
The final part of the survey asks that the respondent, “Please use a word or phrase to describe us and/or the ambulance crew.”
Some of the most recent answers and responses provided in the survey responses include the following:
On Monday, March 9th 2020, ECHN hosted a CME Patient Case Review for area EMS professionals at the Ambulance Service of Manchester. Dr. James Castellone, MBA, FACEP and EMS Medical Director also presented Paramedic Greg Derosier and EMT Manuela Sarles with a pin and certificate of excellence for a recent cardiac arrest save. Thank you to all who attended and participated in the event!
MANCHESTER — On March 11th, 2020, ASM’s Cheryl Everest and Matthew Kleza attended Bennet Academy’s Career Day to speak with 5th and 6th grade children about career opportunities as EMT’s and Paramedics. The students rotated through a number of stations in small groups and were able to ask questions and spend time in the areas that interested them. Members of Manchester Police Department and Manchester Fire & Rescue EMS were also in attendance. If interested in a career in EMS while attending Manchester High School, the students will be able to enroll in the EMT program hosted by ASM’s education department in conjunction with MFRE.
SOUTH WINDSOR: On March 5th, 2020, South Windsor Chamber of Commerce was generous enough to provide our crew members with a break from their daily routine with a slice of pizza. The Chamber members visited ASM’s headquarters to demonstrate their support for local emergency medical service personnel.
MANCHESTER- On February 11th, 2020 Ambulance Service of Manchester’s Sean Gregg participated in “Career Day” at the Manchester KinderCare. Organized by the Center Director, the day encouraged kids to ask questions and learn about all the different jobs that they could pursue in the future.