Words That Describe Us:

Ambulance Service of Manchester sends Patient and Customer Satisfaction Surveys to a random sampling of patients every month. The final part of the survey asks that the patient or family member use a word or phrase that describes the ambulance crew. Listed below are the words used to describe our amazing employees.

Customer Sati

ASM Visits Manchester Early Learning Center

MANCHESTER- On Tuesday July 30, 2019, Ambulance Service of Manchester EMTs, Kayla Katt and Erica Clayton visited Manchester Early Learning Center (MELC). While on site, kids were able to climb on board ASM’s ambulance and explore the equipment as Kayla and Erica fielded questions from both the staff and children.

Meet the Newest Members of the Team: Aetna Hires eight – 2019

HARTFORD — On July 15th, 2019, seven EMTs and one dispatcher were added to the Aetna team. As part of our continued growth, Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

Matt Kaczynski: PART TIME, EMT. Hello! My name is Matt Kaczynski and I completed my EMT training last summer in New Britain. I will graduate from the University of Rhode Island in December with degrees in Cell & Molecular Biology and Spanish, with the ultimate goal of a career as a physician or physician assistant. I am very excited to apply both my education as a student and training as an EMT, and I look forward to working as a part of a team while learning even more in the medical field!

Kendall Sutton: FULL TIME, EMT. Hello! I’m Kendall Sutton, I was formerly a criminology student at Central Connecticut State University. During my time at CCSU, I worked as a security guard. It was there I found my desire to transition into the healthcare field. I most recently have worked as a patient care tech in Hartford. My ultimate goal is to return to school & study to be a chiropractor. In the more immediate future, I’m looking to make the most of my experience in pre-hospital care & hopefully become an EMT-I. I’m thrilled & grateful to be continuing my healthcare journey with Aetna Ambulance.

Piper Skinner-: FULL TIME, EMT. Hello my name is Piper Skinner, I am a recent graduated of Wagner College in New York where I earned my BS in Chemistry with a concentration in Pre-Med. My future goal is to become a cardiac surgeon but before I go back to school, I want to see medicine from all sides which began with me volunteering in a hospital, working as a medical assistant at an urgent care and now being an EMT for Aetna. 


Kellie Butterfield: FULLTIME, EMT. Hello! My name is Kellie Butterfield, I am 24 years old. I graduated from Western Connecticut State University with a degree in Criminal Justice. Once I was out of school I was not sure what I wanted to do. A few of my friends were EMTs and I thought to myself, “Hey I could do that”. I signed up for class and the rest is history. I have been an EMT for about a year now down in Norwich. I know I am still new and have a lot to learn, but so far I love the job. All I wanted to do was help others and in this career that is exactly what I get to do. I look forward to working at Aetna and meeting everyone!

Sara Karr: FULL TIME, EMT. Hello, my name is Sara Karr. I have just recently graduated with my Bachelor’s degree from Quinnipiac University. My future educational goal is to attend PA school and pursue a specialty in emergency medicine. In the past I have worked on the ambulance in Naugatuck and in the emergency department at Hartford Hospital. I am very excited to join the team here at Aetna!

Reyes Crispin: FULL TIME, EMT. Hello, my name is Reyes Crispin. I look forward to starting my career with Aetna Ambulance and my goal is to work towards becoming a paramedic. I look forward to meeting my new work family and begin this new adventure to be able to continue improving my Pt contact skill while continue working as EMT and bring the best of me to the Pt.

Alden Jasper: FULL TIME, EMT. Hello, I’m Alden Jasper. I attended Central Connecticut State University. I’m very excited to join the Aetna team. EMS workers do such an important job in the community. I look to getting some real life experience in the field before pursing paramedicine.  

ASM Partners with SWPD

SOUTH WINDSOR- On Wednesday, July 10th, 2019, Ambulance Service of Manchester Paramedic Josh Conroy and EMTs Stacey Debarge, Justin Craig, and Ashley DeBisschop visited South Windsor Police Department’s Summer Youth Academy. The ASM crew worked alongside SWPD Officers to provide tours of both an ALS and BLS ambulance during a question and answer session with the students. Thank you to SWPD Officer Tina Roy and Corporal. Ben White for coordinating the event.

Inaugural ASM vs Aetna Softball Game

On Sunday, June 9th Aetna and ASM came together to compete in the 2019 “You’re Killing Me Smalls,” softball tournament. On this beautiful sunny day, players, friends and family enjoyed food, drinks and games while the teams battled it out. Highland Park Market graciously donated ice cream for both the players and the spectators. Aetna took the lead,winning the first two games, showing that they came to play. ASM fought back,winning the next two games, setting up a winner take all final game to determine the champion. In the end ASM defeated Aetna 20 – 13 and took the trophy home. The trophy will remain with ASM until next year’s games! All proceeds from the event will be donated to Pancreatic Cancer Research.

Message from ASM’s coach:
I would first like to say thank you. Without the players, fans and management this would never have been possible. We were looking for good weather, we got that for sure. We asked for two good teams and what we got was two great teams. Everyone played their hearts out. I truly appreciate all the thanks received from everyone. A coach is nothing without great players so, I thank you again and I look forward to coaching in the future.

Congratulations!!!
Tim LaChappelle

Stay tuned for kickball, it’s next!

Meet the Newest Members of the Team: ASM Hires Five – 2019

MANCHESTER — On May 13th, 2019 five EMTs were added to the ASM team. As part of our continued growth, Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

From left to right, Kalya Katt, Kenneth Shaffer, Stephen Michna, Anthony Freitas, Danielle Kamenskiy

Kayla Katt: FULL TIME, EMT. My name is Kayla Katt. I am 24 yrs old and am from New York, originally, but moved to Connecticut 6 yrs ago to get my Bachelors in Biology from the University of New Haven. I gained my love for EMS when I attended my EMT course in efforts to complete prerequisites to attend PA school. After getting a taste of EMS and serving my surrounding community, I haven’t been able to leave. I am an enlisted member in the Connecticut Air National Guard and I am in the most recent graduating class of paramedics from Capital Community College. I look forward to taking advantage of the experience being provided to me and becoming the best provider possible.

Kenneth ShafferFULL TIME, EMT.My name is Kenneth Shaffer, I am 26 years old. I have been an EMT going on 2 years. I fell in love with EMS after seeing parents serve the community as EMT’s as I grew up. I am currently in paramedic school looking to one day become a Firefighter Paramedic. I look forward to the experience and knowledge I will obtain here at ASM. 

Stephen MichnaFULLTIME, EMT. Hi there, my name is Stephen and I have served as an EMT since 2006. I worked for a private service in the Boston area for 3 years and have been a member of Harwinton Volunteer Ambulance for 7 years. I enjoy the opportunity to serve my community, and have wanted to be an EMT since I was 8 years old. I also have a background in engineering, and spent several years living in Germany working with wind turbines. In my free time, I enjoy spending time with my family and riding motorcycles. I look forward to joining ASM!

Anthony FreitasFULL TIME, EMT.  Hello my name is Anthony Freitas, I am 22 years old from Marlborough, CT. Apart from working out and traveling, pursuing a medical career has been my dream forever. I grew up listening to hospital drama during family dinners and events. Becoming a cardiac monitor technician at St. Francis Hospital, I began to hear and learn more about the medical field, leading me to pursue a profession in healthcare. Currently I am taking classes to become a Physicians Assistant, while obtaining patient contact hours as an EMT. New to EMS, I was fortunate enough to become another team member of a proud and respected company such as ASM. I look forward to learning not only how to do things right, but to do things better than “by the book”. Through experiences and training with ASM, I will become a valued teammate and responder.

Danielle KamenskiyFULL TIME, EMT.My name is Danielle Kamenskiy and I am 22 years old. I grew up in Simsbury, but am now living in Vernon. I am a recent graduate of UConn with a degree in Molecular & Cellular Biology, and am hoping to become an ophthalmologist in the future. I obtained my EMT-B certification through CPR Training Professionals. In my free time, I enjoy being outdoors or spending time with family and friends. I am passionate about helping others, and I look forward to working with ASM to make a positive impact on my community.

ASM hosts National EMS Memorial Bike Ride

The “National EMS Memorial Bike Ride” is a long distance bicycle ride from Boston to Washington D.C. every May comprised mainly of EMTs and Paramedics who ride for EMS Line of Duty Deaths and Legacy. Ambulance Service of Manchester hosted approximately 130 riders and support staff on Mother’s Day, May 12th 2019. Bicyclists traveled from Sturbridge Massachusetts to ASM in cold weather rain and even hail during this leg of their journey. When they arrived at ASM, employees pulled together providing a home cooked lunch, hot coffee and blankets as a safe haven from the unsettling weather.

A special thanks to Ambulance Service of Manchester employees Briyanna Decaprio, Michael Sparks, Mike Makulis, Matt Kleeza, Josh Traber, Adam Fine, and Carolyn Edwards. All went above and beyond to provide food, fuel and encouragement to the deserving riders and supporters. We look forward to next year’s ride!

Bike Route:

Orientation (May 10) – Boston in the evening
Day 1 (May 11) – Boston, MA to Sturbridge, MA
Day 2 (May 12) – Sturbridge, MA to New Haven, CT
Day 3 (May 13) – New Haven, CT to Yonkers, NY
Day 4 (May 14) – Yonkers, NY to Princeton, NJ
Day 5 (May 15) – Princeton, NJ to Wilmington, DE
Day 6 (May 16) – Wilmington, DE to Annapolis, MD (join Southern)
Day 7 (May 17) – Annapolis, MD to National Harbor, MD
National EMS Memorial Service at National Harbor May 18, 2019

For additional information please visit www.muddyangels.org

Team ASM-AETNA Blood Drive Results

MANCHESTER- On Wednesday May 1st, 2019 Team ASM-Aetna hosted its third American Red Cross Blood Drive at ASM’s headquarters. Numerous employees, friends, and family members participated in the day-long event. Aetna and ASM have committed to hosting a drive at least twice a year. Thank you to all of the new and returning donors and we look forward to the next event!

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A note from Red Cross Account Manager for Donor Recruitment
Alissa Haight Aguda:

“ASM smashed it out of the park on Wednesday. To recap our results we had 30 presenting donors, 3 deferrals for a grand total of 27 successful donations. This will ultimately help 91 hospital patients in need of blood plasma and platelets!”

“Thank you so much again for your dedication to the American Red Cross!”

ASM Visits Manchester Girl Scout Troop

On Thursday April 25th, 2019 Ambulance Service of Manchester’s Bianca Krzynowek and Andrew Hedburg presented the basics of Emergency Medical Services and gave ambulance tours to local Girl Scout Troop 10646. (Picture approved by Troop Leader).

ASM Attends Honor Wellness Event

MANCHESTER- In early April, Ambulance Service of Manchester participated in the first annual Honor Wellness “Touch a Truck” event at Raymour & Flanigan. Honor Wellness provides counseling services for local first responders, corrections officers and military personnel.

ASM Attends MHS Career Fair

MANCHESTER- On March 28th, 2019 Ambulance Service of Manchester EMTs Themalina Nisyrios and Philip Zetterstrom attended Manchester High Schools Spring Career Fair. The team fielded questions related to job opportunities in the EMS field while interacting with students and staff. This year’s event was attended by over 30 local agencies and businesses.

Upcoming Charity Events

Team ASM-AETNA will be participating in two large charity events in the coming months. The first, an American Red Cross Blood Drive, will be hosted at Ambulance Service of Manchester’s headquarters on New State Road on Wednesday May 1st, 2019. Employees, friends, family and community members are all encouraged to register.

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Team ASM-Aetna is also returning to Hubbard Park on June 15th, 2019 for the Purple Stride Walk to End Pancreatic Cancer. Details on how to join our team will be avaiable in the coming weeks.

Team ASM-Aetna Participates in 2019 CT Brain Freeze!

Year two fundraising for Team ASM-Aetna was a great success. Through the efforts of employees, family members, and friends, over $1,700 was raised for Brain Tumor Research. All proceeds were donated to the National Brain Tumor Society. Thank you to everyone involved for your generous contributions and dedication to the cause. Please enjoy pictures from the event below!

Manchester “Sheroes” Project

MANCHESTER- Ambulance Service of Manchester teams up with Manchester Chamber of Commerce, Manchester-Fire-Rescue-EMS, Manchester Police Department and Bully Breed Training for an upcoming women’s empowerment program. For more information, click here read to Hartford Courant Staff Writer Quoron Walker’s article. ASM will be hosting one of the four events at our home office on New State Road!