West Hartford Fire Department
Department of Fire Service, Engine 1
January XX, 2018
To: Gary Allyn Chief, Chief of Department
I just wanted to send you a quick Email regarding a favorable response from Aetna Ambulance last evening. E-1 responded to [a nursing home] for difficulty breathing. E-1 and Medic-1 found the patient critical. Bradycardic, and No blood pressure and needed BVM assistance. Medic- O’hara dropped a few lines into him, intubated him etc…
The Medic on the rig was a guy named Preston who was FANTASTIC!!!! The EMT was great as well. If you have the ability can you please pass on the praise, it was a huge relief to have such a genuine crew show up with a truly challenging call that had so many problems to long to explain via Email.
Once again, thank you for the assistance and professionalism of your staff.
LT. [Engine 1]