Ambulance Service of Manchester sends Patient and Customer Satisfaction Surveys to a random sampling of patients every month. The final part of the survey asks that the patient or family member use a word or phrase that describes the ambulance crew. Listed below are the words used to describe our amazing employees.
On Monday August 5th ASM’s EMT Jeffry Hornish and Paramedic Cody Lemire received Certificates of Recognition from the Bolton Volunteer Fire Department. Fire Chief, Bruce Dixon presented the certificates during the department’s monthly meeting. Lemire and Hornish were recognized for extraordinary personal actions in the line of duty which lead to the successful resuscitation and saving of a life. Congratulations and great job!
On Sunday, June 9th Aetna and ASM came together to compete in the 2019 “You’re Killing Me Smalls,” softball tournament. On this beautiful sunny day, players, friends and family enjoyed food, drinks and games while the teams battled it out. Highland Park Market graciously donated ice cream for both the players and the spectators. Aetna took the lead,winning the first two games, showing that they came to play. ASM fought back,winning the next two games, setting up a winner take all final game to determine the champion. In the end ASM defeated Aetna 20 – 13 and took the trophy home. The trophy will remain with ASM until next year’s games! All proceeds from the event will be donated to Pancreatic Cancer Research.
Message from ASM’s coach:
I would first like to say thank you. Without the players, fans and management this would never have been possible. We were looking for good weather, we got that for sure. We asked for two good teams and what we got was two great teams. Everyone played their hearts out. I truly appreciate all the thanks received from everyone. A coach is nothing without great players so, I thank you again and I look forward to coaching in the future.
Stay tuned for kickball, it’s next!
Recently the Ambulance Service of Manchester placed Dräger Oxylog 3000+ transport ventilators into service, replacing the Oxylog 3000 transport ventilators. The Oxylog 3000+ enables the Ambulance Service of Manchester to continue to provide the highest level of patient care while increasing patient comfort thanks to Dräger‘s Autoflow function. Autoflow provides better patient/ventilator synchrony adjusting flow to the patients need.
ASM continues our dedication to providing cutting edge emergency medical care and our vision of putting gold standard clinical resources and equipment at the fingertips of our providers.
MANCHESTER — On March 9th, 2018 the Ambulance Service of Manchester promoted three from within its EMT ranks to the post of Field Training Officer: Bianca Krzynowek, Ryan Bochman, and Kyle Caldwell. FTOs are utilized primarily to train newly hired employees in the performance of their duties as EMTs.
Kyle Caldwell: I have been with ASM now for about 5 years and an EMT for around 6. I started in EMS when I wasn’t sure where I wanted to go in my life or what I wanted to do. After a short stint working for Ellington Ambulance, I landed a job at ASM which has given me a lot of opportunity to grow. I have an amazing wife who has always encouraged me to better myself and been very patient and understanding with all the long days and hours I’ve put into this job. I am very fortunate to have both my wife and this job.
Bianca Krzynowek: My name is Bianca and I have worked at ASM for around 3 years. I am very excited to be promoted to FTO at ASM because I love meeting new people. I also think that knowing how to be safe on scene while doing this job is important and I hope to be able to instill that in my new fellow coworkers so that they can lead safe and prosperous careers in EMS. Right now I live with my German Shepard Toby and my horse, Abe. When I’m not at work I am running, at the gym, snowboarding, riding my horse, or hiking with Toby. I can’t wait to get started FTOing!
Ryan Bochman: I have been an EMT at ASM for a little over 2 1/2 years and an EMT for approximately 9 years. I have been married for almost 4 years and have just become a father to a healthy and beautiful baby boy. I became interested in the medical field at 17 when I volunteered for Haddam Fire Company as a firefighter/MRT-now EMR. I took great pride in helping people in what might be one of the worst moments of there life. Over my time as an EMT, I have learned a lot from those working around me, as well as assisting in the education of others and students. As I join the ranks of FTO at ASM, I look forward to training and assisting new employees as they transition to working in EMS full time. I look forward to the opportunity to share the knowledge I have learned over the years with newer EMT’s to make them the best medical professional they can be.
MANCHESTER – In early January, The Ambulance Service of Manchester received a hand written thank you note addressed to Paramedic Robert Balkun and EMT Mike Sparks. The note, as depicted below, is in regards to a transport completed a few weeks prior.
The EMT team tried to make the transport as pain free as possible. They kept talking to me the entire ride to the hospital. Someone stayed with me the entire time at the hospital (I was alone) until I was put into an ER room.
HARTFORD — On November 20th, 2017, six EMTs were added to the Aetna team. As part of our continued growth, Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.
Antonina M. Miller: PART TIME, EMT. My name is Nina Miller and I am 25 years old. I received my EMT certification at Code One in New Haven. I have a B.A. in Linguistics from the University of Massachusetts, Amherst and I am currently working on a second Bachelor’s Degree in Health Science at the University of Bridgeport. I am also an NSCA certified Personal Trainer. My goal is to get quality direct patient care experience as a BLS provider. My long term plan is to apply to a PA program. I’m looking forward to becoming a contributing member of the Hartford Aetna team!
Matthew Allard: FULL TIME, EMT. Hi, my name is Matt Allard. I am 36 years old and I’m from Middletown, CT, where I live with my two children. I am a UMass Lowell graduate, and I’ve been volunteering at Windsor EMS for about a year and a half. Emergency medicine has been an extremely rewarding experience for me, and I decided to transition to this career field after my years of experience in the Air Force, corporate technology, sales, marketing, and training. I plan on furthering my career by attending Paramedic school within the next year. In my downtime I enjoy photography, hiking, swimming and the beach. I’m very grateful for the opportunity to be a member of the Aetna team!
Sean DiFilippo : FULL TIME, EMT. I am 23 years old and graduated from UCONN with a B.S. in Biology. My goal is to gain medical experience before becoming a PA that specializes in one of the following fields: orthopedics, emergency medicine or neurology. I grew up in Killingworth, CT and currently reside in Berlin, CT. I enjoy being outdoors and reading.
Chris Burdick: FULL TIME, EMT. My Name is Chris Burdick I am 24 years old and from East Hampton CT. I am currently a volunteer certified Firefighter /EMT for my home town, as well as a volunteer EMT for the local ambulance Association. I come from a family of first responders ranging from police, fire, and EMS. I am expanding my knowledge in the EMS field and looking into becoming a paramedic in the future. I am excited and eager to learn and grateful for the opportunity to be a part of the Aetna team. I look forward to serving the communities with everyone.
Shivani Patel: PART TIME, EMT. Hi! My name is Shivani Patel. I am 22 years old and recently graduated from UCONN with a BS in Biology and Psychology. I’m from the small town of Jewett City (out by the casinos). I decided to become an EMT to gain patient care experience for PA school and have been working at Wethersfield for about 8 months. I love to eat and binge watch Netflix. I also enjoy traveling, and really want to visit Europe one day!
Darrell Salley: FULL TIME, EMT: My name is Darrell Salley and I’m 37 years old. I am looking forward to starting a rewarding new career as an EMT. I attended New Britain EMS Academy and finished in June of this year. I’m currently a volunteer firefighter and I’m looking to take my experiences at work to be a bigger asset to my department and community.
Year one fundraising for Team ASM-Aetna was a great success. Through the efforts of our employees, family members, and friends, we were able to raise close to $1,100 for Breast Cancer Research. With the company match, and proceeds from the Making Strides Against Breast Cancer Walk this past Sunday, a total of $3,288 has been donated to the American Cancer Society. Thank you to everyone involved for your generous contributions and dedication to the cause.
HARTFORD – As of October 27th, 2017, Aetna’s Blake St. John has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves. His preceptor was Paramedic Greg Kendall. Blake has been working in EMS for 11 years. He started at Aetna in August of 2015, and graduated from Capital Community College Paramedic Program.
As with all precepting phases at Aetna, Blake’s final approval came from Hartford Hospital after shadowing him and his preceptor in the field as they responded to emergency calls.On behalf of the Aetna Family, we would like to wish Blake the best of luck and say we are very proud to have such skilled professionals on staff.
The Ambulance Service of Manchester is proud to release the third issue of Pulse, the ASM employee newsletter. Released quarterly, Pulse features numerous articles outlining company news and events, training opportunities, case studies, health and wellness tips, and more. Additionally, each issue will contain an Employee Spotlight article, recognizing an EMT or Paramedic that has demonstrated a commitment to patients and co-workers alike via positive attitude, work ethic, and overall inspiring demeanor. Please enjoy!
MANCHESTER – As of October 20th, 2017, ASM’s Gabner Alcime has been cleared by Eastern Connecticut Health Network medical control for independent dispatch as a paramedic to the towns that ASM serves. His preceptor was Paramedic Scott Crittenden. Gabner hails from Port Charlotte Florida and started at ASM in July of 2017.
Gabner has over a decade of EMS experience working as an EMT and eventually a Paramedic for Lee County Emergency Medical Service. As with all precepting phases at ASM, Gabner’s final approval came from Eastern Connecticut Health Network after shadowing him and his preceptor in the field as they responded to emergency calls.
MANCHESTER- Purchasing a t-shirt and bracelet in order to donate to ASM and Aetna’s Breast Cancer Awareness Fundraiser was only the beginning for Ambulance Service of Manchester EMT, Kristi Glowacki. In an effort to raise more money for the cause, Kristi put her talent for baking to good use. As you’ll note in the adjacent photo, Kristi dedicated a portion of her time off to prepare pink ribbon cookies, as well as pink frosted cupcakes. The first round, offered last week, sold-out in a matter of minutes. ASM anticipates the same result today.
Aetna Call Taker Kelly Shapiro is acting as Team Captain for the Making Strides Against Breast Cancer of Hartford Walk on Sunday, October 29th, 2017 at 930 am. Please consider joining Team ASM-Aetna or making a donation. Use the link below to register.
MANCHESTER – As of October 13th, 2017, ASM’s Tiffany Armas has been cleared by Eastern Connecticut Health Network medical control for independent dispatch as a paramedic to the towns that ASM serves. Her preceptors were Paramedic Supervisor’s Melissa Osborne and Joshua Traber.
Tiffany started at ASM in February of 2015 and graduated from the Capital Community College Paramedic Program. Additionally, she is a volunteer a member of North Windham Fire Department. As with all precepting phases at ASM, Tiffany’s final approval came from Eastern Connecticut Health Network after shadowing her and her preceptors in the field as they responded to emergency calls.
On behalf of the ASM Family, we would like to wish Tiffany the best of luck and say we are very proud to have such skilled professionals on staff.
WETHERSFIELD – In late August, Aetna Ambulance Service received a hand written letter addressed to Paramedic Matt Carter and EMT Eric Marandino. The note, as depicted below, is in regards to a transport completed a few weeks prior.
I am most pleased with the service that was provided. Thank God that this EMT/Paramedic was sent to my home that morning. The EMT/Paramedic [was able to] diagnose what I had before we left my home. I will forever be so thankful for the EMT/Paramedic who solved the mystery of what was affecting me. Please pass on this thankfulness to the one who took very good care of my health needs that day.
HARTFORD- On Sunday August 20th, 2017, employees from the Ambulance Service of Manchester and Aetna Ambulance gathered at Hartford Yards Goat’s Dunkin’ Donuts Park to watch the home team take on the Reading Fightin Phils.
Despite the Yards Goats 6-0 loss, the event provided an opportunity for EMTs and Paramedics, families and friends, to connect in a fun and relaxed environment.