Ice Cream Treat

Molly Devanney of Highland Park Market surprised ASM road crews and office staff with ice cream on Thursday. Molly and other staff at Highland Park wanted to show their appreciation for First Responders. The timing was perfect with the temperatures hovering near 90 degrees for most of the week. ASM would like give our sincere thanks to Highland Park Market for all of their support at events held throughout the course of the year.

ASM Partners with SWPD

SOUTH WINDSOR- On Wednesday, July 10th, 2019, Ambulance Service of Manchester Paramedic Josh Conroy and EMTs Stacey Debarge, Justin Craig, and Ashley DeBisschop visited South Windsor Police Department’s Summer Youth Academy. The ASM crew worked alongside SWPD Officers to provide tours of both an ALS and BLS ambulance during a question and answer session with the students. Thank you to SWPD Officer Tina Roy and Corporal. Ben White for coordinating the event.

ASM and Aetna Attend 4th of July Game

The New Britain Bee’s celebrated the Fourth of July by honoring First Responders Thursday night. The Bee’s provided ASM and Aetna with 50 free tickets to the 6:35pm game against the Somerset Patriots. Fans enjoyed food and Fireworks, as the two teams battled to a 0 – 0 tie. 

High Praise for ASM Crew

MANCHESTER: Ambulance Service of Manchester Paramedic Robert Bilodeau and EMTs Sandra Parker and Amanda Larochelle received the following feedback from a patient satisfaction survey.  “From the moment that the ASM crew entered my apartment, I knew I was in good hands. As they began to glean information, it was apparent that they were concerned and extremely professional. They assessed my condition rapidly and began treatment at once. They performed perfectly as a team and also alleviated my anxiety by explaining exactly what and why they were doing it. Once I was in the ambulance, the [crew] gave me anti-nausea medication which gave me immediate relief from discomfort, as well as, anxiety. I am confident it provided a certain level of relief to the ambulance crew as well. As proof of the team’s efficiency, my blood pressure markedly lowered from the time they arrived at my apartment to the time I arrived at the hospital. If you wish to share any or all of this story with the public, you have permission.”

Cleared for Independent Dispatch: Aetna’s Cole Ashker Completes Precepting Phase

HARTFORD – As of June 12th, 2019, Cole Ashker has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves. Cole started at Aetna in June of 2016. His preceptor was Paramedic Michael Bouley. Cole offered the following sentiment:

“I’ve worked with Aetna Ambulance as an EMT since 2016, and I just recently graduated from the New Britain EMS Paramedic Program. I had the pleasure of precepting with Mike Bouley, someone I consider not only a phenomenal medic, but a friend. We’ve had a lot highs and lows for these past 8 weeks, and I’ve certainly made my fair share of mistakes in that time. That being said, I wouldn’t have wanted to learn from anyone else. I can confidently say my future successes as an ALS provider will largely be due to his guidance and wisdom. I look forward to working side by side with him and all of Aetna’s exceptional paramedics.”

As with all precepting phases at Aetna, Cole’s final approval came from Hartford Hospital after shadowing him and his preceptor in the field as they responded to emergency calls. On behalf of the Aetna Family, we would like to wish Cole the best of luck and say we are very proud to have such skilled professionals on staff.

Cleared for Independent Dispatch: Aetna’s Chris Johnston Completes Precepting Phase

HARTFORD – As of June 10th, 2019, Chris Johnston has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves. Chris started at Aetna in January of 2019. His preceptor was Paramedic Dan Hope. He offered the following sentiment:

“Chris began precepting in April 2019 and over a period of roughly 9 weeks, I am proud to see the incredible progress he has made leading up to earning his medical control. The precepting process for new paramedics is both challenging and tiresome but Chris kept a great attitude and willingness to learn throughout the entire process. I’m very proud of Chris and his accomplishment and I look forward to working alongside him throughout the weeks to come.”

As with all precepting phases at Aetna, Chris’s final approval came from Hartford Hospital after shadowing him and his preceptor in the field as they responded to emergency calls. On behalf of the Aetna Family, we would like to wish Chris the best of luck and say we are very proud to have such skilled professionals on staff.

Inaugural ASM vs Aetna Softball Game

On Sunday, June 9th Aetna and ASM came together to compete in the 2019 “You’re Killing Me Smalls,” softball tournament. On this beautiful sunny day, players, friends and family enjoyed food, drinks and games while the teams battled it out. Highland Park Market graciously donated ice cream for both the players and the spectators. Aetna took the lead,winning the first two games, showing that they came to play. ASM fought back,winning the next two games, setting up a winner take all final game to determine the champion. In the end ASM defeated Aetna 20 – 13 and took the trophy home. The trophy will remain with ASM until next year’s games! All proceeds from the event will be donated to Pancreatic Cancer Research.

Message from ASM’s coach:
I would first like to say thank you. Without the players, fans and management this would never have been possible. We were looking for good weather, we got that for sure. We asked for two good teams and what we got was two great teams. Everyone played their hearts out. I truly appreciate all the thanks received from everyone. A coach is nothing without great players so, I thank you again and I look forward to coaching in the future.

Congratulations!!!
Tim LaChappelle

Stay tuned for kickball, it’s next!

Manchester High School Inaugural EMT Class Graduates 15 Students


In January of 2019, the Ambulance Service of Manchester collaborated with Manchester Fire Department and Manchester High School to inaugurate the first EMT class. The program totaled 200 hours and taught the students the basics of patient assessment, how to treat trauma/medical emergencies, and most importantly, leadership. This program had a total of 80 applicants, which was then reduced to 18 students. The students attended class three days a week for 3 hours in addition to their busy school day. At the end of the program students were qualified to take their State Practical and National Written Competency Exam. After obtaining the EMT certification, graduates will be permitted to apply for jobs or volunteer at local fire departments, ambulance services, hospital emergency rooms, and college rescue squads. The collaboration between the Ambulance Service of Manchester, Manchester Fire Department, and Manchester High School has been outstanding. Together, we are increasing the number of certified EMTs as there is a national shortage of EMS professionals.

A special thanks to Chris Myska, Sean Norton, Andrew Hedberg, Bryan Goulet, Chuck Roode, Greg Derosier, Tim Houle, Dan Heald, Rich Fortier, Mike Karanda and Chris Ferguson for helping with the instruction of these classes.

ASM Participates in SW Food Drive

SOUTH WINDSOR- On Saturday June 1st, 2019 South Windsor Police Department, Masonic Lodge #88, and the Ambulance Service of Manchester teamed up to accept food and monetary donations at Geissler’s Supermarket and Stop & Shop of South Windsor. At the end of the day, over 2460 food items went on the shelves of the South Windsor Food and Fuel Bank along with $1478.43 in the collection box beating last year’s total.

ASM Partners With United States Postal Service and M.A.C.C. For The 25th Annual “Stamp Out Hunger” Event

MANCHESTER- On Saturday May 11th, Ambulance Service of Manchester and Manchester Area Conference of Churches (MACC) worked together with the National Association of Letter Carriers (AFL-CIO) for a local charity event. Postal workers collected food donations left by mailboxes all across the town of Manchester. The collected food was brought back to the Sheldon Road Post Office where ASM employees then transported the donations to MACC food pantry on Main Street. ASM staff helped unload and sort all of the donations along with local volunteers. Over the 25 year history of this event, more than 1 Billion pounds of food have been collected nationally.

Aetna Works With CCMC For “Safe Kids CT” Event

In mid may, Aetna Ambulance Service EMT, Matt Flynn and Field Supervisor Bob Mara, joined forces with the CCMC Trauma Injury Prevention Team to connect with 100 students from the CREC School in Bloomfield. The visit focused on teaching kids the value of 911 and how children can be part of the solution during a medical emergencies. Safe Kids Week, May 5-12, 2019, is a time to celebrate kids, prevent injuries and save lives.

Aetna Assists With “Stop the Bleed” Event in Hartford

HARTFORD- In mid may, Hartford Hospital Trauma Department, CESI and Aetna Ambulance Service teamed up to provide ‘Stop the Bleed” awareness training. As provided by the Department of Homeland Security, “Stop the Bleed is intended to cultivate grassroots efforts that encourage bystanders to become trained, equipped, and empowered to help in a bleeding emergency before professional help arrives.”

Aetna’s Matt Campbell, along with members of the CESI and Hartford Healthcare Trauma Teams spent the afternoon demonstrating how to properly apply a tourniquet. For a link to a News 8 segment outlining the event, please CLICK HERE!

Meet the Newest Members of the Team: Aetna Hires two – 2019

From Left: Alexander Roof, Humza Hashmi

HARTFORD — On May 20th, 2019, two EMTs and were added to the Aetna team. As part of our continued growth, Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

Humza Hashmi: FULL TIME, EMT. Hello! I’m Humza Hashmi and I graduated from UConn this spring with a degree in Physiology. I’m especially excited to work at Aetna because I’ve been itching to live a real life and do real healthcare after spending the last few years in classes. My grand plan in life has me pursuing medicine or paramedicine in the vague future but I am perfectly happy staying away from school for a few years.

Alexander Roof: FULL TIME, EMT. Hello, my name is Alex Roof. I have worked as an EMT-B for the last 2 years in Danbury and Southbury. I look forward to starting my career with Aetna Ambulance and my goal is to work towards becoming a paramedic. I look forward to meeting my new work family and beginning this new adventure!