Manchester First Responders Finish Shoveling Job After Homeowner Dies

Hartford Courant

by Jesse Leavenworth

MANCHESTER — First responders who tried to save a man’s life Tuesday when he collapsed while shoveling his roof returned to the home after the man died to finish the job he started.

“In all honesty, it’s not surprising, you know, the compassion of our community and our first responders, but this to me was just amazing,” police Officer Bernie Hallums said Wednesday.

The emergency call from 12 Scott Drive came in at 9:45 a.m. Hallums said he and other police officers climbed a ladder to the roof and rendered life­saving aid, but the man remained unconscious and later died.

Later that morning, Hallums, along with Officers Adam Desso and Tomas Kazcerski, firefighters from the town and Eighth Utilities District and Ambulance Service of Manchester medics returned to the home to finish shoveling the roof. 

Read the whole story here…

Historical Photos: Ambulance Service of Manchester #13

MANCHESTER — Year unknown, likely early 1970’s. Pictured is Manchester Ambulance, now known as ASM’s patriarch Roger Talbot in plaid slacks and Frank Axiak in front of the former headquarters on East Center Street.

Did you work for Manchester Ambulance on East Center Street?

Click on picture to enlarge.

Ambulance Service of Manchester - Manchester Ambulance 1 Ambulance Service of Manchester - Manchester Ambulance 1 Roger Talbot, Frank Axiak

ASM’s Alpha Five: Volume 8: Praise for Dave White

Dave White A

ASM’s Dave White

SOMERS — In February 2015 ASM received a letter from Somers Fire Department President Timothy Percoski praising and thanking Dave White, one of ASM’s Johnson Medics, for his service to the Department and the area. ASM’s Johnson Medic, also known as Alpha 5, works in partnership with Somers Fire Department, Stafford Ambulance and is stationed at Johnson Memorial Medical Center.

Among the two page letter, President Percoski praises Dave’s commitment and his presentation at a January drill. “Dave accepted this opportunity enthusiastically, and was eager to help not only the members in Somers, but his colleagues out of ASM….Every single member of our group had a takeaway from the training, as was shared with me after the fact by our members.”

Somers Fire DepartmentFurther, “His presentation was that of partnership and camaraderie, and that was arguably the greatest takeaway of the night. Dave White is a great asset, not only to ASM, but also to the Somers Fire Department and the people of Somers that he aids when needed.”

On behalf of ASM, we are enormously proud of Dave and all of our Johnson Medics and of our longstanding partnership with Somers Fire Department and its dedicated and talented staff. 

Words That Describe Us: Volume 48

Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.MANCHESTER and HARTFORD — Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.

The final question in the survey asks “Do you have any suggestions on how we can improve our service?” And, “Please use one word to describe us.”

Some of the answers/responses included:

  •  “Caring” Excellent Care. My 1st Ambulance “ride” in my 74 years! “Outstanding” (14-109079; R. Fross, J. Rassmussen).
  • Professional, gentle and kind.
  • Everything was perfect! (14-105492; E. Dombroskas, S. Howard).
  • Great.
  • Efficient. They took my complaint serious(ly) and did the questioning in the ambulance. They wasted no time in getting me to the ER. Best experience my family has been through. Thank you! (14-108887; D. Noyes, A. Selko).
  • Both very friendly and professional. (14-101010; H. Mendes, R. Houser).
  • Patient.
  • Excellent, prompt, professional service. Thanks. (14-108399; R. Buechele, M. Kleza).
  • Friendly and caring on way to hospital.
  • Caring and reassuring. Very kind and calm. The [EMS Provider] riding with me [M. Tuttle] was very knowledgeable and told me what he thought it was and he was correct. (14-109247; M. Tuttle, R. Fross).
  • Kind
  • Reliable.
  • Prompt, kind + professional.
  • They were great.
  • Pleasant + Professional.
  • Professional, kind and caring.
  • Caring x 4.
  • “Brilliant”
  • Awesome!
  • Good.
  • Very professional.
  • The lead paramedic was great & kept me informed and calm through the whole process. A big “Thank You” to him. (14-108998; D. Kemp, S. Finnigan).
  • Thoroughly professional, but comforting + caring. (14-106928; P. Ryzak, E. Grey).
  • Concerned and thoughtful.
  • Outstanding.
  • Very professional + caring when taking care of my son.
  • Very professional, caring, understanding. (14-108287; C. Haag, S. Yenco).
  • Excellent.

Words That Describe Us: Volume 47

Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.MANCHESTER and HARTFORD — Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.

The final question in the survey asks “Do you have any suggestions on how we can improve our service?” And, “Please use one word to describe us.”

Some of the answers/responses included:

  • Very professional.
  • Polite and professional.
  • Professional x 1.
  • Excellent x 2.
  • Calming for everyone (14-108107; S. Crittenden, R Fraley).
  • I had confidence that my mom was going to be transported to Manchester Memorial Hospital in a competent and professional manner.
  • Knowledgeable, efficient, professional + caring. (14-102310; G. Geres, C. LaChance).
  • Great.
  • The ambulance crew was very professional. Great job! Thanks.
  • Professional + kind.
  • Involved.
  • Thorough, professional + prompt.
  • Professional and private. I have worked with this crew before. They were professional and understanding. (14-84727; J. Bak, S. Yenco with East Hartford Fire Department).
  • Kind.
  • Excellent, professional, caring.
  • I found [Patient Name] unresponsive (dead) on couch. EMT/Fire Dept arrived quickly – zapped him a few times + brought him back to life. He traveled in ambulance w/ medics so I can’t (nor he) comment on the ride! Thank you! (14-101802; M. Guertin, K. Twohig with East Hartford Fire Department).
  • Your medics were “wonderful”!! (14-105703; M. Karr, S. Jachym).
  • Above + beyond care – Anticipating my needs + safety! (14-105880; M. Tuttle, R. Fross).
  • Excellent.
  • Friendly + helpful.
  • 1st class
  • Very professional and courteous!
  • Very good with caring for my kids’ anxiety w/ the situation. (14-108718; E. Dombroskas, P. Piotrowski).
  • Professional x 7.
  • Difficult job well handled.
  • Excellent. Great Job.

Cleared for Independent Dispatch: Aetna’s Terrence Wain Completes Precepting Phase

(L to R): Terrence Wain, Jennifer Pasquale, Hartford Hospital's David Bailey.

(L to R): Terrence Wain, Jennifer Pasquale, Hartford Hospital’s David Bailey.

HARTFORD –  As of February 3, 2015, Aetna’s Terrence “TJ” Wain has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves.

TJ’s preceptor was Paramedic Jennifer Pasquale. The full precepting phase can take ten to 12 weeks or more as the paramedic is prepped for the realities of the field. As with all precepting phases at Aetna, TJ’s final approval came from Hartford Hospital after shadowing Terrence and his preceptor in the field as they responded to emergency calls.

TJ started at Aetna as an EMT-Basic in 2014 and graduated from the Capital Community College Paramedic Program. Initially from Waterbury, TJ resides in Wolcott and volunteers for the fire department there.  A graduate of University of New Haven with a Bachelor’s Degree in Criminal Justice, he was President of the New Haven Alumni Association until attending Paramedic school at Capital Community College. TJ actively DJs events and stays fit through cross-fit and other endurance activities.  

On behalf of the Aetna Family, we would like to wish TJ the best of luck and say we are very proud to have such skilled professionals on staff.

Meet the Newest Members of the Team: ASM Hires Five

MANCHESTER — On February 4, 2015 five EMTs were added to the ASM team. As part of our continued growth ASM and Aetna seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

Tiffany Armas:     FULL TIME, EMT. My name is Tiffany and I’m 23 years old.  I was born in Caracas, Venezuela and moved here when I was ten.  I graduated from UCONN in May with a B.S. in Allied Health and a minor in Biology.  I currently work per diem at the UCONN Student Health Services Laboratory and I’m trained in phlebotomy.  I love working in the medical field and am super excited to be involved in emergency care.  In my spare time I like to cook, practice yoga, and anything involving being outdoors.  I’m also trying to teach myself Portuguese and after that, hopefully another language.  I love traveling and learning about different cultures and hope to one day be able to volunteer around the US as well as the rest of the world as a doctor to help communities in need.

Cheryl Everest:    FULL TIME, EMT. My name is Cheryl Everest I am 23 years old and currently live in Simsbury. I take great pride in helping people everyday in our community. I took my  EMT course three years ago and almost instantly fell in love with EMS. I recently graduated from Tunxis Community College with my associates. In my spare time I like to hike with my dog and spend time with my horses. I also volunteer with Simsbury Ambulance. I could not be more pleased to be able to turn my EMS passion into a career with ASM. I plan to further my career in emergency medical a services and become a paramedic.

Patrick Gleason:    FULL TIME, EMT. My name is Patrick Gleason, I am 43 years old and l live in Manchester, CT. At age 18 I joined the Army and served four years active duty with the 25th Infantry Division.  I assumed the duties of squad leader and particularly enjoyed the time I spent at Combat Life Saver School.  I went on to work as a Regional Director and Project Manager in the business world but always yearned to acquire an occupation in the medical field.  In 2014 I completed an EMT course at Code One in East Hartford and obtained my license. I love to learn new things and am looking forward to a more meaningful career by making a difference in the lives of those I serve as an EMT.  The experience I will gain in the field as an EMT will help to prepare me for my ultimate goal of becoming a Paramedic. I spend my free time with my wife and two kids, attend and volunteer at our church and am assistant coach for basketball at the kids school.  I am excited and grateful for this new opportunity.

Bianca Krzynowek:    FULL TIME, EMT. My name is Bianca Krzynowek. I am 21 years old. I was raised and currently reside in the small town of Somers, Connecticut. I am a volunteer member of the Somers Fire Department. Growing up in a small agricultural town allowed me to dedicate most of my childhood to being on the farm and working with cows and horses. I currently own two horses named Bailey and Abe. When I am not working, I spend all of my time taking care of them and competing. I also enjoy working out at the gym, running and hiking, working on my truck, riding dirt bikes, kayaking, fishing, playing guitar and, snowboarding. After high school, I decided to pursue an associates degree in criminal justice from Asnuntuck Community College. Someday, I hope to become a police officer, like my father. My dad is my hero. Every time I get on an ambulance with a patient I strive to treat people the way he does; with compassion and respect. My father is the person that originally got me into EMS work and has always been a fantastic role model. I am really excited to be a member of this wonderful company and I can’t wait to begin my work with ASM.

Jonathan Sanchez:     FULL TIME, EMT. My name is Jonathan Sanchez and I am 22 years old and from New Britain, CT. I graduated from Tunxis Community College with an Associate’s Degree in Criminal Justice. My career goal is to become a police officer and to do the best I can to support the communities and the laws in place. In 2012 I got my first job at St. Francis Hospital & Medical Center as a transportation tech. With this job I became exposed to the hospital environment and was intrigued by the hospital environment and how much health care providers make a difference in the people they help. That’s when I decided to become an EMT. I obtained my certification last year and since July I have had the pleasure to work in the Emergency Room as an ER Technician which is basically an EMT within the ER. I have seen many different types of patients, from basic toe pain to cardiac arrests. I have done all types of different jobs and procedures within the ER and I love the fact that I get to actually help people out when they are in need and potentially help save a life. I look forward to working with the ASM crew and learning new things and incorporate what I already know on the road. I look forward to the future with the ambulance service and hope to take what I have learned and incorporate that in my career later on in life!

Cleared for Independent Dispatch: ASM’s Bryan Mathiau Completes Precepting Phase

Bryan MathiauMANCHESTER – As of January 27, 2015, ASM’s Bryan Mathiau has been cleared by Eastern Connecticut Health Network medical control for independent dispatch as a paramedic to the towns that ASM serves.

Bryan’s preceptors were Paramedic Sue Allen and Paramedic Supervisors Melissa Osborne and Vinnie Maston. The full precepting phase can take ten to 12 weeks or more as the paramedic is prepped for the realities of the field. As with all precepting phases at ASM, Bryan’s final approval came from Eastern Connecticut Health Network after shadowing Bryan and his preceptor in the field as they responded to emergency calls.

Bryan started at ASM as an EMT-Basic in 2011 and graduated from the Capital Community College Paramedic Program.

On behalf of the ASM Family, we would like to wish Bryan the best of luck and say we are very proud to have such skilled professionals on staff.

Winter Storm 2015 — DESPP Update

NWS Map 3UPDATE from the Department of Emergency Services and Public Protection:

At 4:45 AM the radar continues to show bands of Moderate snow sweeping from the south east to the west.

Temperatures are mostly in the teens with some sites along the coast in the low 20’s.

Winds out of the north east are gusting to near 40 MPH.

The most recent snow fall reports of 2 to (almost) 11 inches verifies the presence of the more moderate bands of snowfall in the eastern and central portions of the state.

  • Marlborough – 10.8
  • Manchester – 7.5
  • Coventry – 6.5
  • Thompson – 8.2

Three-quarter to one-quarter mile visibilities also verify the moderate snowfall.

Some drifting has been reported.

The total snowfall forecast may need to be adjusted downward.  One to two foot snowfall totals are still possible with this storm – particularly for the eastern half of the state.  The western side of the state will probably see snowfall totals between 3 and 12 inches.

External Winter Storm Update from DESPP / DEMHS

January 26, 2015

The National Weather Service has issued a Blizzard Watch for all of Southern Connecticut for Monday afternoon thru Tuesday night.  A long duration (36-hour) very high impact (Blizzard) Northeaster is currently expected.  Please see the attached preliminary snowfall forecast.

Here’s a detailed forecast based on the current weather models:

NWS Map 2Monday…A weak clipper system is forecast to move east off the North Carolina Coast Monday morning.  Light snow is forecast to spread into Connecticut between 10:00 AM – 2:00 PM.  The light snow is forecast to increase in intensity during the afternoon reaching a moderate level by 4:00 PM. The impact on the afternoon commute is currently expected to be minor to moderate with a dry powdery snow cover on most roads of around 2 inches.

Monday Night…The storm rapidly intensifies and turns due north (still 150 miles off the coast).  Snow is expected to become heavy (snowfall rates 2 – 3″ per hour) by midnight with strong NE winds gusting to 40 MPH inland and 60 MPH at the coast.  Near blizzard or blizzard conditions can be expected overnight with temperatures in the upper teens and wind chills near 0 F.  Considerable blowing and drifting of snow with a major impact on all travel.

Tuesday…Blizzard conditions thru the morning (snowfall rates up to 4″ per hour) with the snow intensity forecast to lessen to a moderate level by early afternoon.  Continued windy during the afternoon with moderate snow falling and gusts to 40 MPH inland and 60 MPH at the coast.  Considerable blowing and drifting of snow with highs only in the low 20’s.  Major impact on all travel during the day.

Tuesday Night…Snow ending by midnight with total accumulations ranging between 24″ – 36″ (locally higher amounts over 40″ are possible in Eastern CT).

The Department of Emergency Services and Public Protection Division of Emergency Management and Homeland Security will continue to monitor this very serious storm

Gov. Malloy: Take Necessary Precautions for Possible Blizzard Conditions

NWS MapBlizzard Warning Issued for Entire State, Coastal Flood Watch Also in Effect for Entire Shoreline

(HARTFORD, CT) – With the latest forecast calling for blizzard conditions across parts of the state, Governor Dannel P. Malloy is asking residents to be prepared and take the necessary precautions for a significant snowstorm that will impact the state Monday evening through Tuesday.

“Although storms can be unpredictable, this storm has the potential to have a significant impact on the state and we need to be prepared,” Governor Malloy said. “Just as the state is monitoring and preparing, the public should do the same.”

“The Division of Emergency Management and Homeland Security (DEMHS) is monitoring this storm very closely and is prepared to coordinate any potential state response,” Department of Emergency Services and Public Protection Commissioner Dora B. Schriro said.

DEMHS is also participating in National Weather Service conference calls to get the latest information on the storms track and is sending out regular updates to all municipalities and tribal nations.

The Connecticut Department of Transportation will have its entire fleet of snow plows, including 12 loader-mounted snow blowers, prepared to deploy.  The residual road treatment from the previous weekend storm will help in the efforts to pretreat the road

Governor Malloy will be providing the state with additional updates as conditions warrant.

In order to be prepared for any type of emergency situation, the Governor encourages residents to have an emergency supply kit and follow some basic preparedness tips.

   Additional preparedness tips:

  •     In the event emergency travel is necessary, fill up your car with gas, check oil and windshield fluid levels
  •     Sign up for emergency alerts at www.ctalert.gov
  •     And always, check on your neighbor

For additional info on winter weather preparedness go to www.ct.gov/demhs or www.redcross.org.

Words That Describe Us: Volume 46

Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.MANCHESTER and HARTFORD — Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.

The final question in the survey asks “Do you have any suggestions on how we can improve our service?” And, “Please use one word to describe us.”

Some of the answers/responses included:

  • Outstanding! Thank you!
  • Professional, provided clear analysis of the situation. (14-98987; R. O’Neil, M. Kleza).
  • Caring professionals. May very well saved my life – provided excellent, timely care. My thanks to the team who were so considerate especially on Thanksgiving Day. (14-101886; R. O’Neil, M. Kleza, K. King).
  • Work very well together!
  • A great experience overall.
  • Excellent, very considerate.
  • In good hand[s]
  • The crew was excellent
  • Courteous, caring, treated with dignity. (14-104270; T. Oliver, S. Meckel with Manchester Fire Rescue EMS).
  • Cordial + caring.
  • Courteous, kind + professional. Very serious medical workers. (14-104171; T. Cote, L. McHugh with East Hartford Fire Department).
  • Professional, Personable, Empathetic. (14-103960; A. Gomme, L. Slebodnick).
  • All in all very courteous + professional.
  • As a veteran at ambulance rides – ONE OF THE BEST! (14-100555; J. Bak, N. Raiola).
  • Courteous, efficient, capable. (14-103131; E. Sheils, S. Boutot).
  • Good.
  • I would recommend your service to others.
  • Caring + calming.
  • Professional
  • Very caring.
  • They did a superb job; really professional.
  • Professional, empathetic & non-judgmental. (14-105968; M. Tuttle, R. Fross).
  • Friendly, calm, responsive. (14-106114; M. Tuttle, M. Khan).
  • Excellent service!
  • Very professional + courteous + beyond – put me at ease – even looked in on me (at ER) at end of day! (14-105672; D. Noyes, R. Dunn).
  • Professional, kind + caring.
  • Was most satisfied.
  • Very ppt. + professional.
  • Caring + professional.

Myths about organ donation, and its relation to EMS, debunked

WFSB 3 Connecticut

HARTFORD, CT (WFSB) -

Organ donation is a popular topic, however there are some myths that may keep people from joining the registry.

Organ donors can change the lives of so many people in need.

“A gift of medicine, that only a person can give,” said Caitlyn Bernabucci, of Life Choice Donor Services. “Just one donor can help more than 50 people through the gift of organs and tissues.”

She said the need is great right now, and that about 21 people die every day waiting for a transplant.

Still, more than half of Connecticut residents are not signed up for the donor registry, and Bernabucci said some damaging misconceptions are to blame.

“We want to make sure people understand the facts,” she said.

The first misconception is that organs will be taken before the person is actually dead, but that simply is not the case. Read the whole story here…

ASM’s Rory Leslie with Gizmo the Therapy Dog

Rory Leslie and GizmoMANCHESTER — From the Facebook account of Gizmo, the Therapy Dog:

“Please say hello and thank you in the comments to Gizmo’s excellent fren Paramedic Rory. Gizmo sometimes rides on stretchers for ASM Ambulance when a patient has anxiety about transport. We were delighted to see our ASM frens while visiting Manchester Dialysis today. Thank you to Paramedic Rory and all EMS workers for your service in our communities. You are our heroes!”

Historical Photos: Aetna Ambulance Service #9

HARTFORD —Unknown date (presumably early to mid 1960’s) and unknown location (although somewhere in Hartford). Howard Grady is visible working to move a patient with the assistance of bystanders. Many historical photos that revolve around trauma include bystander help and assembled crowds.

Aetna Ambulance Historical Photography Hartford