New Aetna and ASM websites now live

Aetna Ambulance website ASM websiteMANCHESTER — Updated versions of the Aetna and ASM websites are now live and can be viewed by clicking on the logo of each company at http://www.asm-aetna.com/.

Available on the sites are forms, information on services, ride along and field internship, access to the company blog, contact information and more.

The sites were built by Image Works web design in Vernon, CT.

Cleared for Independent Dispatch: ASM’s Matthew Buerk Completes Precepting Phase

Matthew Buerk BMANCHESTER –  As of March 11, 2016, ASM’s Matthew Buerk has been cleared by Eastern Connecticut Health Network medical control for independent dispatch as a paramedic to the towns that ASM serves. His preceptor were Paramedic Supervisor Melissa Osborne and Paramedic Greg Derosier.

Matt started at ASM in April of 2013. He graduated from the Capital Community College Paramedic program. Born and raised in East Hartford he obtained his EMT certification in 2007 and worked for Hartford Hospital for three years. Ultimately Matt plans to become a flight nurse.

As with all precepting phases at ASM, Matt’s final approval came from Eastern Connecticut Health Network after shadowing him and his preceptors in the field as they responded to emergency calls.

On behalf of the ASM Family, we would like to wish Matt the best of luck and say we are very proud to have such skilled professionals on staff.

ASM’s Jaime Decaprio Promoted to Assistant Office Manager

Jaime DecaprioMANCHESTER — On March 9, 2016 ASM’s Jaime Decaprio was promoted to the position of Assistant Officer Manager in the Billing and Call Taking Department.

Jaime has worked for ASM since July 2000, working on areas such as bundle billing agreements for Paramedic services, Medicaid billing issues, non-emergency call taking, customer service, private insurance authorizations and much more.

On behalf of ASM we would like to congratulate Jaime and look forward to more great things from her.

Cleared for Independent Dispatch: Aetna’s Michael Bouley Completes Precepting Phase

Michael Bouley AHARTFORD –  As of March 1, 2016, Aetna’s Michael Bouley has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves. His preceptor was Paramedic Kevin Stock.

Michael started at Aetna in November of 2015. He graduated from the Capital Community College Paramedic program after studying western philosophy and sociology at Central Connecticut State University. Michael has also been a volunteer EMT and field training officer with Windsor EMS for three years.

As with all precepting phases at Aetna, Michael’s final approval came from Hartford Hospital after shadowing him and his preceptor in the field as they responded to emergency calls.

On behalf of the Aetna Family, we would like to wish Michael the best of luck and say we are very proud to have such skilled professionals on staff.

Cleared for Independent Dispatch: Aetna’s Alex Rosa Completes Precepting Phase

Alex Rosa BHARTFORD –  As of February 26, 2016, Aetna’s Alex Rosa has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves. His preceptor was Paramedic Supervisor Matt Campbell. 

Alex started at Aetna in November of 2015 and is a graduate of Capital Community College’s paramedic program and Quinnipiac University.

Alex says, “I love working in the prehospital emergency service profession because I feel as if it enables you to impact peoples’ lives in a variety of positive ways, whether you are actually taking part in “saving a life”, or just talking to someone who may be having a bad day or experiencing an unpleasant situation.” 

As with all precepting phases at Aetna, Alex’s final approval came from Hartford Hospital after shadowing him and his preceptor in the field as they responded to emergency calls.

On behalf of the Aetna Family, we would like to wish Alex the best of luck and say we are very proud to have such skilled professionals on staff.

Meet the Newest Members of the Team: Aetna Hires Four – 2016

HARTFORD — On February 10, 2016 two EMTs and two Paramedics were added to the ASM team. As part of our continued growth Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

Brigid Cox:   FULL TIME, EMT.  My name is Brigid Cox, I am 22 years old, and I am from South Windsor. I graduated in May from Fairleigh Dickinson University in New Jersey.  I earned my B.S. in Biology with a concentration in Anatomy and Physiology. I have always wanted to work in the medical field. Within the last couple of years I finally decided that I wanted to be a Physician’s Assistant.  I am interested in emergency medicine, making EMS a perfect way for me to work towards my career goals. I like spending my free time outdoors; hiking, camping, or swimming and I would really like to start rock climbing.  I also love traveling and trying new things, especially different foods. I am really excited to be starting my first job in the medical field and to finally be able to help out my community.

Kyle Durand:     FULL TIME, EMT. My name is Kyle Durand, I am 22 years old and I am from Bristol, CT. I graduated from the University of Connecticut in 2015 with a Bachelor’s Degree in Physiology & Neurobiology. After graduation I enrolled in an EMT program in South Windsor and obtained my license in October of 2015. I originally attended UConn with the goal of graduating with a Bachelors in Fine Arts in acting, as my career goal at the time was filmmaking. While filmmaking is still a very passionate hobby of mine, my interests shifted to the medical field my first semester after I attended a Neurobiology lecture. Since then I have been enamored with the medical field, having worked for the St. Francis Radiology Department, volunteering for Americorps in Willimantic, and helping research genomic markers for familial disorders and diseases. In my spare time I like to play football, rock climb, go hiking, learn a new language and travel as much as possible. I could not be happier to work for Aetna as an EMT and help make a difference in the community I live in. The experience I gain working for Aetna Ambulance will be an invaluable asset to my future career goals and myself. I’m very excited to be a part of the Aetna Ambulance team and all of the new opportunities that lie ahead.

Dan Hope:    FULL TIME, Paramedic. My name is Dan Hope and I am 28 years old. As a recent graduate of the Capital Community College Paramedic Program. I am excited to join the team of EMTs and Paramedics at Aetna Ambulance. As a resident of Monson, Massachusetts, I have worked full and part time as an EMT-Basic for both private ambulance and municipal Fire Department services. After working mostly service-based jobs since high school, I have discovered a true passion for EMS since 2013 and have dedicated much of my time to improving my skills and knowledge base as a field provider. In my spare time, I am an avid hiker and enjoy traveling. I look forward to beginning my career in paramedicine with Aetna Ambulance.   

Amanda Kneipfer:    FULL TIME, Paramedic. My name is Amanda Kneipfer and I am 23 years old, originally from Wallingford, CT. I graduated from Colby-Sawyer College in 2014 with a degree in Child Development and a minor in Psychology. While in college, I studied abroad for a semester in Madrid and travelled to four other countries during my time there. I love to travel and have been to nine different countries to date. I originally thought that I wanted to go to grad school to become a Social Worker, but quickly found a passion for EMS after taking my EMT course. I have been volunteering for Wethersfield Ambulance for a little over a year, and just completed the paramedic program through New Britain EMS Academy. I am very excited for the opportunity to be a part of the Aetna team and can’t wait to meet and work with everyone!

Kudos from the Cath Lab: Volume 17

Aetna Paramedic receives Kudos from the Cath LabROCKY HILL — During early February 2016, Aetna Paramedic Ryan Gonska and his partner Logan Royale responded to a medical call in Rocky Hill. The EKG was indicative of a STEMI and Ryan wirelessly transmitted the 12-lead EKG to Saint Francis Hospital, activating their cardiac catherization lab from the field. (#16-8644).

Rapid identification, treatment, and early notification (STEMI ALERT) is vital in the care of patients with cardiac emergencies such as ST Segment Elevation Myocardial Infarction.  We hope the attached information is useful in the design and monitoring of your treatment strategies.     — Saint Francis Hospital staff

SFH Cath Lab Patient Follow-Up Form

Treatment by EMS and Direct to SFH ED

EMS Agency: Aetna Ambulance

Indication: STEMI

First Medical Contact (FMC) (at pt side)                             16:13    elapse: 00:00

EMS 12 Lead Acquisition Time:                                           16:17          elapse: 00:04

EMS STEMI Alert Request Time (source: cmed):                16:37          elapse: 00:20

EMS 12 Lead Transmit Rec’d Time (source: Lifenet):        16:19          elapse: 00:02

Arrival Time (SFHED):                                                          16:51          elapse: 00:14

Cath Lab Arrival Time (SFH):                                              17:13          elapse: 00:22

Procedure Start Time:                                                        17:28          elapse: 00:15

Vessel Angiography Findings / Treatment: 3V Dz; Coronary Artery Bypass Graft Consult.

Comments: Patient went MD office due to prolonged chest pain and shortness of breath; APRN performed EKG and administered Aspirin; No first medical contact time, so EMS times utilized- EMS dispatched 16:05 on scene 16:10. Transport 16:31. EMS performed 12-lead; STEMI Center activation at 16:37. Cath lab notified prior to arrival of patient. Patient required emergent coronary artery bypass graft instead of stents.

Meet the Newest Members of the Team: ASM Hires Six – 2016

MANCHESTER — On February 3, 2016 five EMTs and one Paramedic were added to the ASM team. As part of our continued growth Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

Justin Craig:    FULL TIME EMT. My name is Justin and I am 24 years old. I graduated from Central Connecticut State University with a bachelor’s degree in Sociology.  Soon after graduating I started pursuing my EMT certification. I applied at ASM because I had my ride a long there and really enjoyed my experience. I was recently accepted as a Volunteer Fire Fighter in South Meriden and plan on getting my Firefighter-I certification in the near future. I am really big into the outdoors; love to go fishing and camping all around New England. I have two dogs Cody and Bear, which I go on hikes with. I am looking forward to starting my career at ASM and getting started in the EMS field.

Kaylyn Fuller:    FULL TIME, EMT. Hi, my name is Kaylyn Fuller.  I am 23 years old and live in South Windsor.  I graduated from Eastern Connecticut State University with a B.S. in Biology in May of 2015.   Eventually, I would like to go to school for Physician’s Assistant.  During my time shadowing doctors and PA’s in preparation for PA school, I was able to spend time in the Harlem, New York Emergency Department.  I fell in love with emergency medicine and decided that this was how I wanted to spend my time before PA school.  I felt that emergency medicine gave the most immediate gratification by giving the greatest help in the shortest amount of time.  For me, being an EMT is the best way to combine my love for medicine, science and being around people.  I have worked in the restaurant business since I was 16.  Most recently, I left to start EMT work from bartending and restaurant management.  Though I enjoyed being around people in food service, I really wanted to be in the medical field and be hands-on in pre-hospital care.  I am so excited to finally be in the field I love, practice emergency medicine and gain as much experience as possible.

Michael Karanda:   FULL TIME, EMT. My name is Michael Karanda. I am 25 years old originally from Glastonbury, CT. I graduated from Central Connecticut State University in 2013 with my bachelors degree in Criminology and a Minor in Psychology. I  first became an EMT in 2013 through Bristol Hospital. I recently attended Capital Community College to become a Paramedic. During my spare time I volunteer for the Glastonbury and Hebron Fire Departments. I also enjoy spending time with family and my three Bull Terriers. Emergency Medical Services is a field in which I truly enjoy. I am thankful for the opportunity and I look forward to working with ASM and with the communities in which they serve.

Elizabeth Miller:   FULL TIME, EMT. My name is Liz Miller and I am 22 years old. I recently graduated with a B.S. in Allied Health Sciences from University of Connecticut. For the past nine months I have been working as a private patient care assistant in Storrs. I am thrilled to become a part of ASM and to be working as a full-time EMT. During the summer I volunteer for a week at Camp Amerikids, recently renamed The Elm Project, which is a summer camp for children who are affected by HIV/AIDS or Sickle Cell Disease. In my free time I enjoy swimming, hiking, and surfing. I love traveling; I lived in Scotland for my Junior year in college which gave me the opportunity to visit a few different countries in Europe. I have a deep love for SmartWool socks and I also enjoy eating Nilla Wafers in my pajamas, building miniature snowmen when it only snows two inches, and dodging jellyfish when I go swimming in the ocean.

Meghan Pierce:   FULL TIME EMT.  Hi, my name is Meghan Pierce I’m 31 years old.  I’m a CT native currently residing in Coventry; however, I previously resided in Kentucky where I obtained my BS in Wildlife Management from Eastern Kentucky University. I went to SOLO Wilderness Medical School in New Hampshire and received a Wilderness EMT certification. I was able to obtain a job with North Conway Ambulance and have enjoyed working in the EMS field.  I also have a Firefighter-I certification and while I’ve enjoyed structural firefighting, my favorite is the Wildland  firefighting aspect.  In my free time, I enjoy being outdoors, hiking, kayaking, and fishing.  I’m looking forward to joining and contributing to the ASM Team.

David Thiery Jr:   FULL TIME, PARAMEDIC. Greetings! My name is David Thiery Jr and I am 26 years old. I hail from northwestern,CT and currently live in Waterbury,CT with my lovely fiancée. I just recently attended Yale New Haven Sponsor Hospital’s critical care transport program, and I have received the designation of FP-C (Flight paramedic certified) from the Board of Critical Care Transport Paramedic certification. I graduated from Bridgeport Hospital Emergency Medical Institute’s Paramedic program in 2014. My goal is to further my career in critical care medicine, I will be pursuing my RN to obtain my flight nurse, and I have been considering a masters degree in cardiovascular perfusion. In my spare time, I volunteer with New Hartford Ambulance and I am a per diem Paramedic with Stamford EMS. I also enjoy being an amateur musician. I am very excited to be joining the ASM team and look forward to working for a progressive company.

Kudos from the Cath Lab: Volume 16

Aetna Paramedic receives Kudos from the Cath LabSTAFFORD SPRINGS — During January 2016, ASM Paramedic David White and his partner Ray Philbrick responded to a medical call in Stafford with Stafford Ambulance. The EKG was indicative of a STEMI and Dave wirelessly transmitted the 12-lead EKG to Saint Francis Hospital, activating their cardiac catherization lab from the field. (#16-0017.

“Here is the full feedback report. Great job!!” – John Quinlavin, Manager, Emergency Medical Service, Saint Francis Hospital and Medical Center.

SFH Cath Lab Patient Follow-Up Form Treatment by EMS and Direct to SFH ED

EMS Agency: Ambulance Service of Manchester & Stafford Ambulance

Indication: STEMI

First Medical Contact (FMC) (at pt side) Date/Time: 1/1/2016 01:00          elapse:  00:00

EMS 12 Lead Acquisition Time:                                           01:02          elapse: 00:02

EMS STEMI Alert Request Time (source: cmed):                01:19          elapse: 00:17

EMS 12 Lead Transmit Rec’d Time (source: Lifenet):          01:19          elapse: 00:17

Arrival Time (SFHED):                                                         01:41          elapse: 00:22

Cath Lab Arrival Time (SFH):                                              02:03          elapse: 00:22

Procedure Start Time:                                                          02:20          elapse: 00:17

First Device Time:                                                                02:46          elapse: 00:26

————————————————————————————————————–

SFHED Door to First Device:                                                65 min

FMC to First Device:                                                              106 min

Vessel Angiography Findings / Treatment: 100% SVG-RCA lesion open not stented.

Comments: Onset chest pain 00:00. Once patient on EMS stretcher Asystole, went to start CPR, patient responsive prior to any compressions.  This occurred again during transport.  STEMI team paged prior to arrival at 0122.

Cleared for Independent Dispatch: Aetna’s Joshua Pearson Completes Precepting Phase

Matt Campbell (L) and Joshua Pearson.

Matt Campbell (L) and Joshua Pearson.

HARTFORD –  As of December 19, 2015, Aetna’s Joshua Pearson has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves.

Josh started at Aetna in April of 2013 and graduated from the Paramedic Studies Program at Capital Community College. His preceptor was Paramedic and Field Supervisor Matt Campbell. The full precepting phase can take ten to 12 weeks or more as the paramedic is prepped for the realities of the field. Josh served in the United States Navy for four years.

As with all precepting phases at Aetna, Josh’s final approval came from Hartford Hospital after shadowing him and his preceptor in the field as they responded to emergency calls.

On behalf of the Aetna Family, we would like to wish Josh the best of luck and say we are very proud to have such skilled professionals on staff.

Aetna’s Matt Campbell Promoted to Field Supervisor

Matt Campbell AHARTFORD — On December 4, 2015 Aetna’s Matt Campbell was promoted to the position of Field Supervisor.

According to Matt, “I have been with Aetna Ambulance since September 2011 and have enjoyed every day coming to work since.  I have been in EMS since 2007 and have not looked back. I started out my career in Boston at a private service. When I realized that I love this job and wanted to become a Paramedic, I enrolled in Paramedic classes at Comprehensive Medical Teaching Institute (CMTI).

“When I was in school I met my wife while she was attending college in Boston. We now have a family that is growing very fast. My wife and I have a two year old boy and are now expecting twin girls. I have been a Paramedic for over six years now. I became a preceptor for Aetna in early 2012. I am very exited to work with all my colleagues in my new position as Field Supervisor. Aetna is in a true fashion is a family; we stick side-by-side and work day-by-day together. I work with the highest level of professionals In the business every day.  I want to thank all of my Aetna family for all of your support. Let’s wish and hope for further success in our careers together.”

On behalf of the Aetna family we would like to congratulate Matt on his promotion and look forward to great things from him.

Historical Photos: Ambulance Service of Manchester #16

Alpha 1MANCHESTER — Year likely 1997. Shown is Alpha 1.

At that time Alpha 1 and Alpha 2 were this model ambulance with the distinct mini-mod, curved side style. They were affectionately known by what nickname?

Answer: The Ice Cream Trucks

Photo courtesy of Mikey Makulis.

Aetna Ambulance Crew Assists Film Crew

HARTFORD — Aetna’s Matt Campbell and Justine Monahan assisted a film crew completing a sequence in Hartford in October of 2015. After speaking with the movie’s director and vetting the film’s concept and basic content Aetna Ambulance elected to help the director capture a few key scenes.

A large portion of the movie was filmed in Africa with the final portions filmed here in Hartford. The final title has not been worked out but the movie’s themes revolve around change, redemption and family as well as darker topics like escaping drugs and alcohol.

Meet the Newest Members of the Team: Aetna Hires Six, 2015

HARTFORD — On November 6, 2015, three EMTs and three Paramedics were added to the Aetna team. As part of our continued growth ASM and Aetna seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

Amy Bastien:   FULL TIME, EMT. Hi, my name is Amy Bastien, I’m 27 years old, and I live in New Britain, CT. I graduated from UMass Amherst in 2010 with a B.S. in Business Management. After college, I spent a few years traveling and living abroad. In that time, I learned a lot about myself volunteering at clinics in underserved populations, and began to feel compelled to help those who cannot help themselves. It is my hope to gain as much experience as possible as an EMT with Aetna, in order to proceed to a physician assistant program. It is my life goal to continue on a path of providing comfort and care to those in need. In my spare time, I hang out with my dog, play co-ed soccer, and train Brazilian Jiu-Jitsu with Team Link. I am greatly looking forward to working with Aetna and am very thankful for the opportunity to do so.

Melissa Bilgen:   FULL TIME, EMT. My name is Melissa and I am 26 years old. Born in Hartford, CT but holding dual citizenship in Turkey. I graduated from UCONN Storrs in 2012 with a B.A. in Biology and minor in Anthropology. I joined the Army National Guard in 2013. I am currently a 68W, Combat Medic, in the 102d Infantry. I am one of two females integrated into the Infantry Unit which is exciting. Ever since I became a Combat Medic I always knew I wanted a career in the medical field. The way the human body works and reacts to things is fascinating to me. I also want to keep my skills set up if I deploy. I strive to one day be a paramedic. In my free time I am very much into fitness. My favorite classes are Core, HIIT, and Yoga.

Michael Bouley:    FULL TIME, Paramedic. My name is Michael Bouley, I am 29 years old and I am originally from Manchester, CT, presently living in Tolland, CT. After high school I attended Central Connecticut State University, studying a broad number of subjects, primarily western philosophy and sociology. I took my EMT course through Hartford Hospital, and absolutely loved the unique experience, and the opportunity to help people that EMS affords. I have been a volunteer EMT with Windsor EMS for the last three years, and particularly enjoyed the responsibility of being a field training officer teaching new EMTs. I recently graduated from the Capital Community College Paramedic program, and I am very excited to begin my career as a part of the Aetna Ambulance team and to further my knowledge and experience in the field. In my spare time I like hiking with my two dogs, camping, painting miniatures, and playing video games, I am an avid reader, and love learning about history, philosophy, and science. I look forward to working for a company that has such a strong reputation, and hope to meet everyone soon!

Alex Ciccarelli-Rosa:   FULL TIME, Paramedic. My name is Alex Ciccarelli-Rosa and I am 25 years old. I currently live in Torrington, CT and just graduated from Capital Community College’s paramedic program in October. I additionally graduated Magna Cum Laude from Quinnipiac University in 2012 with a Bachelor’s Degree in Health Sciences. I obtained my EMT certification in 2010 while attending Quinnipiac University and have worked as an EMT for Campion Ambulance Service in both Torrington and Waterbury ever since. I have always wanted to be a paramedic and grew up in the profession (my father is the Director of Operations at Campion Ambulance Service and my mother has been a nurse for almost 40 years). I love working in the prehospital emergency service profession because I feel as if it enables you to impact peoples’ lives in a variety of positive ways, whether you are actually taking part in “saving a life”, or just talking to someone who may be having a bad day or experiencing an unpleasant situation. I am looking forward to starting at Aetna because I want to work in a large city like Hartford and had a great experience with the company in paramedic school during ride time. In my spare time I enjoy paddleboarding, skiing, driving, listening to music, and hanging out with good friends.

Tessa Gilbert:  FULL TIME, Paramedic. My name is Tessa Gilbert, I am 25 years old and currently live in Ledyard, CT. When I was younger my dad was in the military so I have lived many places on the East Coast as well as in Alaska. I have been in commercial EMS for a company in Norwich for two years.  I started in EMS after graduating from UCONN with a Psychology degree and really enjoyed many aspects of the job. I decided after about five months in EMS that I enjoyed it so much that I enrolled and am about to complete the Paramedic Program at Goodwin College. When I am not working or in class I like to work out and stay active. This includes hiking, swimming, completing Tough Mudders, volleyball, soccer, traveling, and paddle boarding. I mostly try to stay in good shape since I also really enjoy eating and trying new restaurants/food. I also enjoy watching movies and Netflix binging.  I aspire to eventually become a flight medic and one day a CRNA. I am really excited to begin working and expanding my skills and experience with Aetna.

Ryan Sullivan:   FULL TIME, EMT. My name is Ryan Sullivan and I am 22 years old. I graduated from UCONN in May 2015, with a major in molecular and cell biology and a minor in math. As an undergraduate I thought I wanted to pursue research as a career. But after working in chemical engineering, allied health, and epigenetic labs, I realized that research was not for me. In my final semester I took an EMT training course that UCONN offered, just because I thought it would be fun. I really enjoyed the course and after graduating, I knew I wanted to stick with it. Now I am very interested in the medical field, and I hope to one day go to medical school. In my free time I like to play video games, hang out with friends, and scuba dive. I also want to pick up skydiving as a hobby. I am looking forward to working with everyone at Aetna Ambulance, and I hope my time here will be the start to a great career in medicine.

Newest Ambulance Livery Deployed on ASM’s Mercedes Sprinters

Mercedes Sprinter Ambulance ASM AMANCHESTER — In October 2015 the newest version of ASM’s livery, decals and markings were on display on new additions to the fleet, awaiting state inspection.

The Mercedes Sprinter Ambulances utilized by Aetna and ASM are products of American Emergency Vehicles in North Carolina. The previously blank ambulances received high-visibility Battenburg markings, rear chevrons and company logos which are now completely produced and applied in-house.

The newest Sprinters have updated front-end styling including headlight, hood, grille and turn signal changes as well as a radical change in the emergency signal LED light bar. Operating fuel-efficient, safe and modern Sprinter ambulances is part of Aetna and ASM’s continued commitment to the communities we serve.