Meet the Newest Members of the ASM Team: ASM Hires Five

MANCHESTER — On July 31, 2014, five EMTs were added to the ASM team. As part of our continued growth ASM and Aetna seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

Tom Carey:   FULL TIME, EMT. My name is Thomas Carey and I am 22 years old. I lived in East Hartford until I was 11 years old and then moved to South Windsor. I have always had a passion for helping others which is what drove me to public safety in the first place. Growing up I wanted to be everything a veterinarian, a zoo keeper, and even a paleontologist. Animals are one of my biggest passions in life. When I was in high school I was in a program called Kids N’ Critters, where we brought snakes, turtles, tortoises, lizards, toads, and frogs to elementary schools to teach children about the animals and what to do when they see one. I have handled all sorts of creatures, from snakes that are larger than I am to even alligators. I wanted to become a police officer for the ASPCA to protect animal rights, and that’s when I began my education into criminal justice at Manchester Community College. I also joined the South Windsor Fire Department and realized how much I enjoyed being a fireman. Since my membership I have completed Fire 1, Fire 2, and have been chosen to be a member of the departments Rescue Squad. My career choice had changed and now I want to become a Career Firefighter. So now here I am a member of ASM and I couldn’t be happier to be working in a field that I want to be in. Although the job will take up much of my time I am still looking into volunteering at an animal shelter of some kind as well as being involved in the fire service.

Jeff Hornish:  FULL TIME, EMT. My name is Jeff Hornish.  I am 55 years old and live in South Windsor. I have a daughter who is an EMT and works at St Francis Hospital’s ED as a tech, and a three year old grandson (who calls me “B”).  Born and raised in South Windsor, I enjoy camping and hiking.  I went through a number of jobs until I found my career in EMS. I started as an EMT with the South Windsor Ambulance Corps on 8/8/2001.  Over the years I’ve had many pleasant experiences working with ASM employees on intercept calls.  I am very happy to be able to continue my EMS career working with those same people.  I am very impressed by the professionalism and camaraderie here at ASM.  I also plan to advance my career by becoming a Paramedic at ASM.

Tom MacLean:   FULL TIME, EMT. Hello, my name is Tom MacLean, I’m 24 years old and live in Vernon CT. I graduated Xavier High School in Middletown CT and went on to study Business Administration at Fordham University in the Bronx, NY. I did some volunteer work in the Vernon Fire Department in High School and really enjoyed the experience as a whole. In college, I became very business-minded and stepped away from EMS for awhile, but always missed the passion I felt in providing a service that really helped people. After working in the insurance industry for a couple years after school, a great opportunity opened up for me to complete my EMT certification. I went for it, and could not be happier with my decision. Outside of work, I like hanging out with my two boxer dogs and just having a good time. I’m a big New York sports enthusiast, and have always been a life long Yankee and Jets fan. Recently, I’ve also gotten pretty big into boxing – I love the discipline and it’s a great work out. I look forward to working at ASM and can’t wait to get to know everyone.

Keith Ringuette:  FULL TIME, EMT. Hello my name is Keith Ringuette. I am 22 years old and I am from Eastford, CT. I recently graduated with my Bachelor’s Degree from the University of Connecticut in Allied Health Sciences and I’m excited to have a career in the job field I have been studying. Before UConn I attended Quinebaug Valley Community College where I graduated with Honors with my Associate’s Degree. I have lots of hobbies that include reading, playing videogames, and playing or watching any kind of sport. I obtained my EMT-B in 2012 after taking a course with Code One in East Hartford, CT. Both sides of my family have always been heavily involved in the medical field helping others, with their licensure ranging from LPN to Physician. I hope to continue my family’s legacy by getting experience as an EMT-B which will help me with my future goals of becoming a PA or nurse. If I were to get into graduate school I plan to join the military on scholarship so I can travel all over the world to open my horizons to the healthcare situations in other countries. My ultimate goal would be to become a PA in Orthopedic surgery aiding surgeons with surgical procedures.

Joey Startup:   FULL TIME, EMT. My name is Joey Startup and I live in East Hartford.  I come from a firefighter background in the CT Air National Guard.  I’ve served for about 11 years now and will retire at my 20 year mark. I’m proud to have served four tours.  About five years ago I started practicing as an EMT at the professional level working for a commercial service in Meriden for about four years before making the move to ASM.  I am currently attending school in MCC getting my prerequisites finished for a nursing career.  I have a dog named Sasha that is my life and is spoiled to death.  I am very excited to begin my career at ASM and get to know the ASM team.

Cleared for Independent Dispatch: Aetna’s Jose Platero Completes Precepting Phase

(L to R): Aetna's Jose Platero, Hartford Hospital's Mike Zacchera

(L to R): Aetna’s Jose Platero, Hartford Hospital’s Mike Zacchera

HARTFORD –As of August 4, 2014, Aetna’s Jose Platero has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves.

Jose’s preceptor was Paramedic Matt Campbell. The full precepting phase can take ten to 12 weeks or more as the paramedic is prepped for the realities of the field. As with all precepting phases at Aetna, Jose’s final approval came from Hartford Hospital after shadowing Jose and his preceptor in the field as they responded to emergency calls.

Jose started at Aetna as an EMT-Basic in 2011 and graduated from the Bridgeport Hospital Paramedic Program. 

On behalf of the Aetna Family, we would like to wish Jose the best of luck and say we are very proud to have such skilled professionals on staff.

Kudos from the Cath Lab: Volume 7

Aetna Paramedic receives Kudos from the Cath LabHARTFORD — During August 2014, ASM Paramedic Preceptor Dave White and his preceptee Paramedic Sean Norton, aboard Andover Fire Department ambulance, wirelessly transmitted a 12-lead EKG to Saint Francis Hospital, activating their cardiac catherization lab from the field.

“What a great job with notification and communication by your medic! He called early (19:08) to have a conversation with MD regarding an unclear EKG and provided additional information on subsequent patches. I was very impressed with his professionalism and clinical skill. Early notification and a very well presented paramedic report to the MD allowed for early activation of our cath team by 13-18 minutes.”            – John Quinlavin, EMS Manager, Saint Francis Hospital and Medical Center.

EMS Agency:    ASM

Indication:         STEMI

Time
ED Arrival 19:29
Cath Lab Paged 19:16
Cath start 20:17
First PCI Time 20:28
XXX – Total
Door to Balloon Time 0:59

Cleared for Independent Dispatch: ASM’s Dave Pozniak Completes Precepting Phase

Dave PozniakMANCHESTER –As of July 17, 2014, ASM’s David Pozniak has been cleared by Eastern Connecticut Health Network medical control for independent dispatch as a paramedic to the towns that ASM serves.

Dave’s preceptors were  Paramedic Supervisors Scott Thompson and Beth Sheils and Paramedic Dave White. The full precepting phase can take ten to 12 weeks or more as the paramedic is prepped for the realities of the field. As with all precepting phases at ASM, Dave’s final approval came from Eastern Connecticut Health Network after shadowing Dave and his preceptor in the field as they responded to emergency calls.

Dave started at ASM as an EMT-Basic in 2010 and graduated from the Capital Community College Paramedic Program. 

On behalf of the ASM Family, we would like to wish Dave the best of luck and say we are very proud to have such skilled professionals on staff.

Renovation and Expansion of ASM’s “10-1″: Volume 17

MANCHESTER — Additions and renovations to the Ambulance Service of Manchester’s main headquarters, known to employees as “10-1,” continue. As of this writing:

  • The dispatching and communications functions have been moved into the brand new, renovated Communications Center which is awaiting a new kitchenette in order to be complete. The Center now has additional monitor screens per dispatcher, additional dispatching positions if needed as well as special lighting systems and other features.
  • The last remaining storage ‘cage’ in the ambulance bay has been demolished to make way for nose-in parking for the two bariatric units.
  • The new, additional classroom/meeting space is fully functional and in use complete with an AV podium, kitchenette, separate entrance and special lighting.
  • Signage, an awning and planters will be added to the new main entrance soon.

The next steps are re-configuring the main call-taking office, finishing carpeting certain spaces, constructing the hands-on training area and adding the awning to the new entrance.

The addition and renovation are part of ASM’s continued commitment and investment in the towns it serves.

Paralyzed Man Gets Surprise Lift To Son’s Graduation

Read the original Fox CT story here…

LOUISA MOLLER – Fox CT

A paralyzed Connecticut man was given a special gift Monday by a generous ambulance company. Frank Foster was transported from New Britain to Danbury by the Ambulance Service of Manchester to see his only son graduate from Bethel High School.

“None of us expected this. If it wasn’t for my friends at the ambulance company, it wouldn’t have happened,” Foster said.

Foster has spent most of his time in hospitals since a devastating incident a few years ago. He suffered from an aortic aneurism resulting in a spinal cord injury.

“I was in my living room and all the sudden, I dropped to the floor. Luckily my phone was next to me,” Foster said.

He had discussed his son Paul’s graduation with ASM employees but did not learn that the company was transporting him, free of charge, until a few months later.

“Surprise is an understatement,” Foster said. Read more from Fox 61 here…

Meet the Newest Members of the ASM Team: ASM Adds Four

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MANCHESTER — On June 19, 2014, four EMTs were added to the ASM team. As part of our continued growth ASM and Aetna seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

Justin Duval:   FULL TIME, EMT. My name is Justin Duval and I am 31 years old. I live in Ashford, CT with my wife and two awesome boys. We have a 110 pound German shepherd babysitter named Major. I am certified at the level of Firefighter II and Wildland Firefighter Type 2. I have been a volunteer firefighter with the Ashford Volunteer Fire Department for five years now. My experience there has given me a passion for the EMS field. I have been an automotive mechanic for the past twelve years and I am ready to pursue a career in something that I enjoy doing and that makes me happy. I feel honored to be chosen for this position and look forward to my new career at ASM.

Carolyn Judge:   FULL TIME, EMT. Hi I’m Carolyn and I’m from Weston, CT.  I graduated from UConn with a degree in Biological Sciences and subsequently became an EMT.  I’ve been living in Newington for about a year and volunteering with Newington Volunteer Ambulance.  In my free time I enjoy outdoor sports in particular trail running and backpacking.  I am very excited and grateful for the opportunity to be a part of ASM!

Laura McHugh:  FULL TIME, EMT. My name is Laura McHugh and I am 23 years old.  I grew up in East Windsor, but currently reside in Vernon, CT. I graduated high school in 2008 at EWHS, then attended Ridely Lowell for Medical Assistant. The summer of 2013 I studied for my EMT-B certification at CPR Training Professionals while working at JMH in the Emergency Department. In my free time I enjoy running, hiking, reading, spending time with my family and traveling. I am also a huge New England Patriots fan. I’m excited to begin my career at ASM while serving the community.

Jovany Rosado:   FULL TIME, EMT. Well I’m a country bumpkin raised on a pig farm on a tropical island.  I’m an easy going gear-head that just loves humanity and firmly believes in that an ounce of honest heartfelt kindness will stop a tsunami of negativity and hatred. I’m a loving husband and father to a three month old baby girl and a 13 going 30 young man whom I swear wants me to get hit by a meteor.  As a gear head and an overall science enthusiast I love to tinker, modify, tear things apart and poke about it, whatever it may be.  I however am not a hopeless and unreasonable romantic.  We live in the REAL world where sometimes bad things happen to good and bad people.  Where accidents happen and people do terrible things to themselves and sadly to others.  I believe without a doubt that I can somehow in this giant equation of life, I can, with my tiny number, make a significant difference.  I’m a liver and lover of life.  I believe that life is too short as it is without negative circumstances prevailing.  As an EMT-B with his eyes on Paramedic school, I might be able to provide some time of precious life to those who I can extent of my abilities to.

Renovation and Expansion of ASM’s “10-1″: Volume 16

MANCHESTER — Additions and renovations to the Ambulance Service of Manchester’s main headquarters, known to employees as “10-1,” continue. As of this writing:

  • The new main entrance on the south side of the building is open and in use, complete with a new reception area.
  • Water fountains have been installed.
  • The old storage cages have been demolished to make space for a fourth lift in the fleet maintenance area and for more ambulance and wheelchair van parking.
  • Signage, an awning and planters will be added to the new entrance soon.
  • The dispatch center is near completion with a new layout, carpet tiles, area for a kitchenette, a new crew entrance, a separate wheelchair van dispatch area and more.

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The next steps are moving dispatch into its new home and re-configuring the main call-taking office.

The addition and renovation are part of ASM’s continued commitment and investment in the towns it serves.

CPR & AED Awareness Week Training a Success

CPR WeekMANCHESTER — On June 5, 2014 some 80 local residents received training in delivering CPR and operating AEDs during an Awareness Week training. The mass event was held at Mahoney Recreation Center in Manchester. Instructors were provided by ASM, Manchester’s Community Emergency Response Team (CERT), the town’s Health Department and Proactive Safety.

CPR Week 2Sponsored by:

  • Manchester Health Department
  • Fire-Rescue-EMS
  • Eighth Utilities District
  • CPR Program
  • Ambulance Service of Manchester
  • ProActive Safety

Cleared for Independent Dispatch: Aetna’s Chris Nelson Completes Precepting

(L to R): Aetna's Chris Nelson and HH's Michael Zacchera.

(L to R): Aetna’s Chris Nelson and HH’s Michael Zacchera.

HARTFORD – As of June 5, 2014 Aetna’s Chris Nelson has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves.

Chris’s preceptor was Kevin Stock. The full precepting phase can take ten to 12 weeks or more as the paramedic is prepped for the realities of the field. As with all precepting phases at Aetna, Chris’s final approval came from Hartford Hospital after shadowing Chris and his preceptor in the field as they responded to emergency calls.

Chris graduated from the New Haven Sponsor Hospital Paramedic Program

On behalf of the Aetna Family, we would like to wish Chris the best of luck and say we are very proud to have such skilled professionals on staff.

Words That Describe Us: Volume 25

Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.MANCHESTER and HARTFORD — Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.

The final question in the survey asks “Do you have any suggestions on how we can improve our service?” And, “Please use one word to describe us.”

Some of the answers/responses included:

  • The EMT’s were great, but I hope I never need your services. Thank you for your prompt service, professional care, concern, kindness and humor. (14-39662; J. Pasquale, S. Whalen).
  • Excellent services and personnel.
  • Considerate.
  • Caring and knowledgeable.
  • Very caring.
  • Professional and knowledgeable.
  • Excellent service.
  • Well trained.
  • Great.
  • First class.
  • Thoughtful, efficient.
  • Quick response to 911 call.
  • Friendly, professional, caring. Thank to all of those who took care of me! (drew a heart) (14-20568; L. Mazzoni, D. Rice).
  • Excellent, professional service.
  • Everyone and everything was perfect (14-25136; M. Campbell, R. Gonska).
  • Excellent service.
  • Calm, caring.
  • R. and K. we’re both great! (14-27862; R. McConville, K. King).
  • You guys were the best!
  • Kind
  • A-O-K.
  • Prompt, excellent service.
  • Comforting, easing anxiety, courteous. [Patient] had a stroke 15 years ago and can’t talk and was very upset when he could not breathe. EMT relaxed him and helped him immediately and treated me with respect and calmed my fears. Thank you for your services. (14-31597; A. Fine, J. Rassmussen).

Meet the Newest Members of the Aetna Team: Aetna Adds Four

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HARTFORD — On May 29, 2014, four EMTs were added to the Aetna team. As part of our continued growth Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

David Jackson:  My name is David Jackson and I am 22 years old. I graduated from the Boston University with a Bachelor of Science in Human Physiology in 2014. My goal is to go to medical school and to go into the field of emergency medicine. I took my EMT-Basic class in Bridgeport, CT in 2008 at the Bridgeport Hospital Emergency Medicine Institute. I started working in EMS at Westport Volunteer Emergency Medical Services, however, when I moved to Boston, MA for college I began working for Boston University Emergency Medical Services. In my spare time I enjoy scuba diving and boating on the Long Island Sound and I am very excited to start to work towards my Dive Master certification this summer. I truly love emergency medicine in all its forms and I am very excited to be one of the newest additions to this amazing team and to have the opportunity to work in your community. 

Eric Marandino:  My name is Eric Marandino. After being self-employed for the past 15 years (in the dental industry) I was looking for a career change. I know many people who are, or were EMTS and they all said how much they enjoyed the job. I graduated EMT last summer through Hartford Hospital. I feel very fortunate to have been hired by Aetna Ambulance and look forward to starting my new career.

I have trained in martial arts for 30 years. After extensive training in Tae Kwon Do, Hap Ki Do, Boxing, American Kickboxing and Jeet Kune Do, I began training Brazilian Jiujitsu 10 years ago. I have been fortunate to be able to teach, train and compete a lot in the past five years. I will continue to train jiujitsu for the rest of my life. Some of my other interests include mountain biking, hiking, cooking, movies and working on my house. I am an avid reader and I try to always be reading a good book.

Andrew O’Laughlin:  My name is Andrew O’Loughlin. I am 21 years old, and I am from Hebron Connecticut. I am a senior at UMASS Amherst, where I will be graduating with a Bachelor’s of Science in Kinesiology this December. I work UMASS EMS while at school, and I am a volunteer EMT with the Fire Department in my hometown. I have a passion for patient care, and I look forward to working with the team at Aetna.

In my spare time I’m fairly active. I spend a lot of time weightlifting, running, hiking etc. You will see me at a lot of events like the Spartan Races and Tough Mudders. I have also done a few events with GORUCK. They focus on team building, for long hours (24+ for my most recent), under heavy weights. I also recently became a certified scuba diver, and plan on diving the local area this summer.

In the future I plan on continuing my education. My plan is to return to UMASS after graduation to complete a second bachelor’s in Nursing. I’m excited to expand my role in the healthcare field, but EMS will always by my passion. I intend on staying active within the field after I begin my career as a nurse.

Tony Mazzola:  My name is Anthony Mazzola, but you can call me Tony.  I am 21 years old.  I received my EMT last summer and have been working for Newington Volunteer Ambulance for the past six months.  Even though I am relatively new to this field, I have developed a passion for it and I feel as though I have a lot to gain from it.   I have just recently graduated from Manchester Community College with an Associate’s Degree in Criminal Justice. I am going to be continuing my college career and pursue a Bachelor’s Degree at Central Connecticut State University (CCSU).  I love working on cars, particularly, Volkswagens. Yes, I am a Volkswagen guy!  I am very excited to be a part of the Aetna team and I look forward to meeting everyone!

Cleared for Independent Dispatch: Aetna’s Shannon Whalen Completes Precepting Phase

Shannon Whalen

(L to R): Hartford Hospital’s Mike Zacchera, Shannon Whalen and Jennifer Pasquale.

HARTFORD – As of May 17, 2014 Aetna’s Shannon Whalen has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves.

Shannon’s preceptor was Jennifer Pasquale. The full precepting phase can take ten to 12 weeks or more as the paramedic is prepped for the realities of the field. As with all precepting phases at Aetna, Shannon’s final approval came from Hartford Hospital after shadowing Shannon and her preceptor in the field as they responded to emergency calls.

Shannon graduated from the Goodwin College Paramedic Studies Program

On behalf of the Aetna Family, we would like to wish Shannon the best of luck and say we are very proud to have such skilled professionals on staff.

Cleared for Independent Dispatch: Aetna’s Halston Mendes Completes Precepting Phase

Halston Mendes

(L to R): Halston Mendes, Matthew Campbell.

HARTFORD – As of May 15, 2014 Aetna’s Halston Mendes has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves.

Halston’s preceptor was Matthew Campbell. The full precepting phase can take ten to 12 weeks or more as the paramedic is prepped for the realities of the field. As with all precepting phases at Aetna, Halston’s final approval came from Hartford Hospital after shadowing Halston and his preceptor in the field as they responded to emergency calls.

Halston graduated from the Capital Community College Paramedic Program

On behalf of the Aetna Family, we would like to wish Halston the best of luck and say we are very proud to have such skilled professionals on staff.

Aetna Puts New Operations Supervisor Vehicle in Service

Aetna Ambulance Service, Inc. - Paramedic Supervisor HARTFORD — On May 2, 2014 Aetna Ambulance Service placed in service a new Paramedic Supervisor vehicle. The 2014 Ford F-150 was outfitted with a custom shelving unit, emergency lights, high-visibility Batternburg pattern livery and reflective rear chevrons.

The non-transporting EMS vehicle will be used primarily by the Operations Supervisors to maintain the continuity of day-to-day operations, respond to mass casualty incidents and support EMS staff in the field.

 

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