ASM Presents to East Hartford Rotary Club

EAST HARTFORD- On February 15th, ASM employees were invited to attend East Hartford Rotary Club’s weekly meeting and present as guest speakers to the group. Recognizing the longtime service to the community of East Hartford, the club reached out and requested ASM share insight on the history and progression of the company, as well as, its continued relationship and dedication to the community.

Founded in 1905, the mission of Rotary International is to “provide service to others, promote integrity, and advance world understanding, goodwill, and peace through its fellowship of business, professional, and community leaders.” Over 110 years later, Rotary has developed into a global network with greater than 35,000 clubs worldwide. With the motto “Service Above Self,” promoting peace, fighting disease, creating clean water and sanitation programs, and supporting education are only a few of the challenging missions Rotary members tackle on a consistent basis across the globe.

East Hartford Rotary Club was chartered on February 23, 1928. 41 year member Dan Firestone graciously introduced ASM members during the meeting demonstrating the club’s true appreciation for the Ambulance Service of Manchester. Mr. Firestone conveyed the gratitude the club holds by referring to ASM as the “all too often overlooked members of the first responder community.”


“Love our First Responders”

MANCHESTER — On Valentine’s Day, the staff and residents of Arbors of Hop Brook Retirement Community graciously hosted a “Love our First Responders” breakfast demonstrating their appreciation and respect for members of The Ambulance Service of Manchester, Manchester Police Department, and Manchester Fire Department. Activity Director Laurie Robinson organized the event, and offered the following sentiment: “Thank you for your prompt, caring, professional, unselfish and noble actions. We respect and appreciate what you do for our community. Our hearts are thankful for your extraordinary efforts.” Included in the picture to your left are excited and grateful residents, members of the Arbors staff, Manchester Mayor Jay Moran, Police Chief Marc Montminy, Fire Chief David Billings, and EMT’s Sean Gregg and Elizabeth Miller from ASM.

Annual CCMC, CSP, ASM & Aetna Ambulance Toy Drive

The 2016 Toy Drive was again a great success. Below you will find a collage of pictures from the days spent collecting toys for Connecticut Children’s Medical Center.

8th Annual “Emergency of Hunger” Food Drive Results



MANCHESTER – The 8th Annual “Emergency of Hunger” Food Drive, composed of first responders, Rotary members, and others, was a great success! Their combined efforts continue to make a deep and widening impact on hunger in greater Hartford. This year volunteers from Manchester, Vernon, South Windsor, Windsor, and Stop & Shop Supermarkets collected a staggering 34,000+ food items, 650+ turkeys, and almost $16,000 in gift card and monitory donations.

Thanks to the wonderful generosity of the community over the last eight years, we have been able to collect a total of 247,000+ food items, 7,000+ turkeys, and over $159,500 in gift card and monitory donations.

Click HERE to read the Hartford Currant Article! 

“Food drive brings in needed holiday items, continues this weekend”


MANCHESTER – On Wednesday, November 16, 2016, The Ambulance Service of Manchester appeared in the JI for it’s efforts during the “Emergency of Hunger” Food Drive. The kind words by Beth Stafford, the Executive Director of the Manchester Area Conference of Churches, can be found below.  The article, by Joseph T. O’Leary, details the annual food drive and it’s impact on the community.

This food drive grows every year, Stafford said, and ASM, which spearheads its efforts, hopes to see it spread. Stafford particularly thanked ASM, which has continued the program despite changes in leadership.

Read the full article here.


ASM Participates in Foster Family Farm’s Public Safety Day

foster-family-farm-corn-maze-2016SOUTH WINDSOR – On October 10th, Foster Family Farm hosted a Public Safety Day honoring 1st Responders. As shown in the picture to the left, the maze was cut to portray Police, Fire and EMS. Crew members from ASM, along with representatives from South Windsor Fire and Police Departments were on hand to showcase their respective rolls in emergency response.


Words That Describe Us: Volume 88

Aetna Ambulance Service, Inc. - Ambulance Service of Manchester, LLC.MANCHESTER and HARTFORD — Aetna Ambulance and ASM send Patient and Customer Satisfaction Surveys to a random sampling of patients who have received emergency or STAT inter-facility services from our companies.

The final part of the survey asks that the respondent, “Please use a word or phrase to describe us and/or the ambulance crew.”

Some of the most recent answers and responses provided in the survey responses include the following quotes:

  • Caring and competent. Thank you for making a scary time more bearable. (16-57973; G. Geres, H. Marshall).
  • Professional. Thank you.
  • Professional, skilled and comforting paramedics helped a stressful situation to be a little easier. (16-32294; K. Stewart, J. Pearson).
  • Very professional.
  • Excellent, especially with the children. Kept them calm. Great job. (16-40554; M. Osborne, M. Karanda, J. Bush).
  • They were both calm and very patient! Great job! Thank you R + R. (16-56137; R. O’Neil, R. Fross).
  • Very professional.
  • Good service, care, responsibility.
  • Efficient and compassionate.
  • Professional.
  • They were very very good. They focused me on basketball. I love basketball.
  •  Very kind, personable.
  • Everyone was extraordinarily kind while capable and professional. Thank you. They made an extremely difficult situation almost pleasant!
  • 1st time in an ambulance and was impressed by the professionalism of the EMT. Excellent all the way around. (16-58683; G. Kendall, J. Barletta).
  • Professional – caring.
  • Cool.
  • Calm + very professional, caring.
  • The lady that was in the back with me. She was wonderful. Very caring. “Great Job” Guys. (16-55938; G. Geres, S. Boutot).
  • Very professional and caring.
  • Professional & courteous.
  • I received exceptional care from the ambulance crew. I would like to thank you for providing the lifeline I needed emergently that morning. The quality of care as well as the empathy the crew showed me was second to none. I am so very grateful for their help. God bless.
  • Very caring.

ASM On Hand at the Wapping Fair in South Windsor, 2016

SOUTH WINDSOR — On September 9-12, 2016 crews from the Ambulance Service of Manchester were on hand at the Wapping Fair in South Windsor. The event is organized by the South Windsor Jaycees Foundation and is billed as an exciting combination of fun, unique entertainment and lots of family friendly hands on attractions, two of which were sponsored by ASM.

ASM performed a medical standby alongside South Windsor Fire Department partners. The standby served a dual purpose as the children were able to take tours of the ambulance and fire apparatus. Photos courtesy of Sean Norton, Mandi-Lynn Guertin.

ASM at Manchester Motorcycle Jamboree, 2016

Motorcycle Jamboree 2016 CMANCHESTER — On July 30, 2016 ASM provided ambulance standby services to the Second Annual Manchester Motorcycle Jamboree on Broad Street. The event was to benefit New Seasons, Inc. which provides state-of-the-art care and support for persons with cognitive and physical disabilities in Hartford and Tolland counties.

Photo credit: Charles Lodge.

The Carolyn Edwards Foundation Hosting 3rd Annual Poker Run and Family Picnic

Carolyn Edwards Foundation Motorcycle Poker Run FamilyThe Carolyn Edwards Foundation will be hosting their 3rd Annual Poker Run and Family Picnic on August 20, 2016 at Northwest Park in Manchester, in conjunction with The Road Docs motorcycle club.


This is a great event for adults and kids alike with food, games, music, and great people! This is one of the biggest fundraisers for the foundation of the year and helps them continue their mission.

Tickets are $20 for adults and $10 for kids 12 and under, and can be purchased from or from Kenya Russell, Beth Sheils, Greg Shovak, Michael Makulis, Matthew Tuttle, Francis Brunet, Nancy Brunet, Stephanie Boutot or Rachel Woods. If you are considering attending we would appreciate buying a ticket in advance so we can gauge how much food to buy!

More info can be found on the Facebook event page (3rd Annual Carolyn Edwards Foundation Poker Run & Family Picnic) feel free to spread the word!

– The Carolyn Edwards Foundation

Stephanie Boutot Represents ASM in Boom Box Parade, 2016

Note: ASM is NOT the ambulance transport or paramedic service provider in Willimantic. In an emergency, always dial 9-1-1. 


Submitted by ASM’s Stephanie Boutot

WILLIMANTIC — I know the 4th has come and gone, but ASM is still America Strong! It was another successful year at the annual Boom Box Parade in Willimantic. ASM, in our traditional orange and blue, proudly wore red, white and blue to celebrate with the rest of the crowd for the momentous occasion.

The radio set to the 1400 WILI AM station as they played the parade music, a tradition that began in 1986 when no marching band was available for the parade. This year’s parade was held in 82 degree weather and lasted 96 minutes, the longest since the record breaker of 117 min in 2010.

I enjoy the reactions from the parade goers, young and old, with great big smiles, waves and cheers. We may not be the first responders in the town, but they know who we are and they seem to appreciate us here. It’s an event I look forward to every year!

ASM Participates in Weekend Food Drive in South Windsor, 2016

SOUTH WINDSOR — On June 11, 2016 crews from ASM were on-site again this year at Stop and Shop and Geissler’s in South Windsor to participate in a food drive to benefit the South Windsor Food and Fuel Bank.

South Windsor 2016 Food Drive

Excerpts from a note from the Director of Adult and Senior Services for the Town of South Windsor:

I wanted to say a big thank you for your help this past weekend for the food drive to benefit the SW Food Bank. It was a HUGE success!

We have a TON of boxes in our hallway and our volunteers worked tirelessly to put the bags of food away today so that clients can use the food bank tomorrow.

A total of 141 boxes with an estimated 7,050 items were donated PLUS $1426 in cash!  Unbelievable! All this AND it was Strawberry Fest Day!!

Your support of this worthy cause is so greatly appreciated. I know it means using resources from your own departments, and it truly means a lot.

Team work makes the Dream work!

Josh Traber at South Windsor’s CREC Magnet School

CREC International School Traber A CREC International School Traber BSOUTH WINDSOR — On June 2, 2016, at the invitation of the parent of a patient, Josh Traber and his partner Dan Hammett presented to the students of the Capital Region Education Council (CREC) International Magnet School for Global Citizenship in South Windsor.

Josh and Dan spoke to over 100 pre-school children in five classes, giving out EMS coloring books, offering tours of the ambulance and talking about emergency medical services and 9-1-1 in an age appropriate fashion.