ASM Visits KinderCare in Glastonbury

Glastonbury  — On August 13th, 2019 ASM Paramedic Adam Fine along with  EMT’s Esther Gibbs and Danielle Kamenskiy visited KinderCare in Glastonbury for “Show and tell”. Adam, Esther and Danielle fielded questions from the eager group of 25 kids while giving tours of the ambulance. Children and teachers had a chance to listen to heartbeats, check O2 levels and talk on the loudspeaker. At the end of the tours the students received official Ambulance Service of Manchester stickers.

Words That Describe Us:

Ambulance Service of Manchester sends Patient and Customer Satisfaction Surveys to a random sampling of patients every month. The final part of the survey asks that the patient or family member use a word or phrase that describes the ambulance crew. Listed below are the words used to describe our amazing employees.

Customer Sati

Recognition from the Bolton Volunteer Fire Department


On Monday August 5th ASM’s EMT Jeffry Hornish and Paramedic Cody Lemire received Certificates of Recognition from the Bolton Volunteer Fire Department.  Fire Chief, Bruce Dixon presented the certificates during the department’s monthly meeting.  Lemire and Hornish were recognized for extraordinary personal actions in the line of duty which lead to the successful resuscitation and saving of a life. Congratulations and great job!

ASM Supports MARC Summer Concert Series

MANCHESTER – On July 30th, 2019, Ambulance Service of Manchester EMTs Sandra Parker and Christopher Sookram provided support for the MARC, Inc “Summer Concert Series”. “Changes in Latitude” headlined playing the music of Jimmy Buffett while the Main Pub served up food to match the festive occasion. All proceeds from the concert series benefit people with developmental disabilities in our community. The last concert of the summer will be July 30th so make sure you stop down and support this amazing organization!

ASM Visits Manchester Early Learning Center

MANCHESTER- On Tuesday July 30, 2019, Ambulance Service of Manchester EMTs, Kayla Katt and Erica Clayton visited Manchester Early Learning Center (MELC). While on site, kids were able to climb on board ASM’s ambulance and explore the equipment as Kayla and Erica fielded questions from both the staff and children.

Ice Cream Treat

Molly Devanney of Highland Park Market surprised ASM road crews and office staff with ice cream on Thursday. Molly and other staff at Highland Park wanted to show their appreciation for First Responders. The timing was perfect with the temperatures hovering near 90 degrees for most of the week. ASM would like give our sincere thanks to Highland Park Market for all of their support at events held throughout the course of the year.

ASM Partners with SWPD

SOUTH WINDSOR- On Wednesday, July 10th, 2019, Ambulance Service of Manchester Paramedic Josh Conroy and EMTs Stacey Debarge, Justin Craig, and Ashley DeBisschop visited South Windsor Police Department’s Summer Youth Academy. The ASM crew worked alongside SWPD Officers to provide tours of both an ALS and BLS ambulance during a question and answer session with the students. Thank you to SWPD Officer Tina Roy and Corporal. Ben White for coordinating the event.

ASM and Aetna Attend 4th of July Game

The New Britain Bee’s celebrated the Fourth of July by honoring First Responders Thursday night. The Bee’s provided ASM and Aetna with 50 free tickets to the 6:35pm game against the Somerset Patriots. Fans enjoyed food and Fireworks, as the two teams battled to a 0 – 0 tie. 

High Praise for ASM Crew

MANCHESTER: Ambulance Service of Manchester Paramedic Robert Bilodeau and EMTs Sandra Parker and Amanda Larochelle received the following feedback from a patient satisfaction survey.  “From the moment that the ASM crew entered my apartment, I knew I was in good hands. As they began to glean information, it was apparent that they were concerned and extremely professional. They assessed my condition rapidly and began treatment at once. They performed perfectly as a team and also alleviated my anxiety by explaining exactly what and why they were doing it. Once I was in the ambulance, the [crew] gave me anti-nausea medication which gave me immediate relief from discomfort, as well as, anxiety. I am confident it provided a certain level of relief to the ambulance crew as well. As proof of the team’s efficiency, my blood pressure markedly lowered from the time they arrived at my apartment to the time I arrived at the hospital. If you wish to share any or all of this story with the public, you have permission.”

Inaugural ASM vs Aetna Softball Game

On Sunday, June 9th Aetna and ASM came together to compete in the 2019 “You’re Killing Me Smalls,” softball tournament. On this beautiful sunny day, players, friends and family enjoyed food, drinks and games while the teams battled it out. Highland Park Market graciously donated ice cream for both the players and the spectators. Aetna took the lead,winning the first two games, showing that they came to play. ASM fought back,winning the next two games, setting up a winner take all final game to determine the champion. In the end ASM defeated Aetna 20 – 13 and took the trophy home. The trophy will remain with ASM until next year’s games! All proceeds from the event will be donated to Pancreatic Cancer Research.

Message from ASM’s coach:
I would first like to say thank you. Without the players, fans and management this would never have been possible. We were looking for good weather, we got that for sure. We asked for two good teams and what we got was two great teams. Everyone played their hearts out. I truly appreciate all the thanks received from everyone. A coach is nothing without great players so, I thank you again and I look forward to coaching in the future.

Congratulations!!!
Tim LaChappelle

Stay tuned for kickball, it’s next!

Manchester High School Inaugural EMT Class Graduates 15 Students


In January of 2019, the Ambulance Service of Manchester collaborated with Manchester Fire Department and Manchester High School to inaugurate the first EMT class. The program totaled 200 hours and taught the students the basics of patient assessment, how to treat trauma/medical emergencies, and most importantly, leadership. This program had a total of 80 applicants, which was then reduced to 18 students. The students attended class three days a week for 3 hours in addition to their busy school day. At the end of the program students were qualified to take their State Practical and National Written Competency Exam. After obtaining the EMT certification, graduates will be permitted to apply for jobs or volunteer at local fire departments, ambulance services, hospital emergency rooms, and college rescue squads. The collaboration between the Ambulance Service of Manchester, Manchester Fire Department, and Manchester High School has been outstanding. Together, we are increasing the number of certified EMTs as there is a national shortage of EMS professionals.

A special thanks to Chris Myska, Sean Norton, Andrew Hedberg, Bryan Goulet, Chuck Roode, Greg Derosier, Tim Houle, Dan Heald, Rich Fortier, Mike Karanda and Chris Ferguson for helping with the instruction of these classes.

ASM Participates in SW Food Drive

SOUTH WINDSOR- On Saturday June 1st, 2019 South Windsor Police Department, Masonic Lodge #88, and the Ambulance Service of Manchester teamed up to accept food and monetary donations at Geissler’s Supermarket and Stop & Shop of South Windsor. At the end of the day, over 2460 food items went on the shelves of the South Windsor Food and Fuel Bank along with $1478.43 in the collection box beating last year’s total.

ASM Partners With United States Postal Service and M.A.C.C. For The 25th Annual “Stamp Out Hunger” Event

MANCHESTER- On Saturday May 11th, Ambulance Service of Manchester and Manchester Area Conference of Churches (MACC) worked together with the National Association of Letter Carriers (AFL-CIO) for a local charity event. Postal workers collected food donations left by mailboxes all across the town of Manchester. The collected food was brought back to the Sheldon Road Post Office where ASM employees then transported the donations to MACC food pantry on Main Street. ASM staff helped unload and sort all of the donations along with local volunteers. Over the 25 year history of this event, more than 1 Billion pounds of food have been collected nationally.