MANCHESTER- On Thursday June 7, Ambulance Service of Manchester Paramedic and Education Supervisor Melissa Osborne and her EMS Instructor Class helped out the local community by teaching the American Heart Association HeartSaver CPR Training at the Mahoney Recreation Center. Individuals of all ages attended and learned valuable lessons about CPR from both ASM and AETNA staff. This class is offered on a yearly basis as part of National CPR & AED Awareness Week.
HARTFORD — On May 14th, 2018, three EMTs, one Paramedic and one Dispatcher were added to the Aetna team. As part of our continued growth, Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.
Ashley O’Connell: FULL TIME, EMT. Hello, my name is Ashley O’Connell and I am 25 years old. I graduated from Adelphi University with a Bachelor’s Degree in Criminal Justice. I currently live in Plainville, CT, where I am a volunteer firefighter. My future goals are to become a career firefighter and a paramedic. I have 2 rescue dogs and enjoy running, hiking, and snowboarding. I’m very excited to start as an EMT for Aetna and I’m grateful for the opportunity!
Tori Thomson: FULL TIME, EMT. I am a recent graduate of UConn where I earned my Bachelor’s degree in Nutrition and Master in Health Promotion. Throughout college and graduate school my interest lied in the area of food and nutrition so I also recently finished a dietetic internship to become an RD. However, as a former athlete and nurse’s aide I have always had more of a knack for hands on work. It was with this realization that I decided to take the EMT course at CPR Training Professionals in South Windsor. After a job search for both EMT and RD work, I couldn’t pass up the opportunity to become a member of the Aetna team! As a lifelong learner, I can’t wait to see what new challenges await me at Aetna and what direction it will point me for my career.
Dennis Wynne: FULL TIME, DISPATCHER. My name is Dennis Wynne. I’ve been a Volunteer Firefighter for the town of Plainville for close to 13 years. I have been dispatching for the same Department for 7 years. On my off time I enjoy spending time with my family and taking small vacations when possible. I’m looking forward to working for Aetna and learning new skills.
Jayson Braman: FULL TIME, PARAMEDIC. My name is Jayson and I am from Wolcott, CT but recently moved to East Hartford. I attained my paramedic certification from New Britain EMS Academy and have been working for Wolcott Ambulance for the past year as a paramedic with medical control through St. Mary’s Hospital in Waterbury. Prior to that, I had worked three years as an EMT for AMR and Wolcott. I also spent 6 years volunteering for Wolcott Fire Dept. I aspire to continue helping people as I further my education in the EMS field. I plan to acquire my Respiratory Therapist certification and one day become a flight medic. In my spare time, I enjoy traveling around the world and being outdoors.
James Davis: PART TIME, EMT. Hello my name is James Davis I am a Connecticut native. I became an EMT because I have a passion for helping others. Along with being an EMT, I am also a career Firefighter. My goal is to expand my knowledge as an EMT and inter-grade that knowledge into my everyday life. I enjoy watching sports, working out, spending time with my family and traveling. I am overly zealous to be part of the Aetna Team!
Monday May 21st
- 1800: Johnson Memorial Hospital BBQ. CME follows BBQ at CMEC Ammpitheater (the building on the right as you enter the main hospital driveway).
- 201 Chestnut Hill Road, Stafford Springs.
Tuesday May 22nd
- 0730-1200: Hartford Hospital: Annual EMS Week Symposium, ERC 221. A multidisciplinary group if physicians deliver engaging , EMS-specific presentations. No charge, all level of providers are encouraged to attend.
- To register please email David.Bailey@hhchealth.org.
- Breakfast provided
Wednesday May 23rd
- 1200-1500: Windham Hospital BBQ
- 1200-1400: Hartford Hospital (outside of Conklin Building) Annual Cook-out.
- 1100-1300: Saint Francis Hospital Lunch.
- 1730-1900 Hartford Hospital (outside of Conklin Building) Annual Cool-out.
Thursday May 24th
- 1500-1700: Car Seats and First Responders CME at 275 New State Rd, Manchester (must pre-register with Monica.Lucas@ynhh.org).
- 1700-2000: Ambulance Service of Manchester Employee BBQ. 275 New State Rd, Manchester.
- 1700-1900: Saint Francis Hospital Dinner
Road Crew Raffle
- Employees will be automatically entered into the process. Seven full days of raffling will occur, with two winners selected at random per day. Additionally, one Grand Prize winner will be selected at random on Saturday May 26th.
- $10/day for lunch, dinner, or ice cream at Dairy Queen on Hartford Road Manchester. Sunday May 20th – Saturday May 26th.
- $10/day for breakfast or lunch at The Market Restaurant in Hartford.Sunday May 20th – Saturday May 26th.
If your organization, facility or agency is having an EMS Week event in the greater Hartford area and you do not see it listed here, please email it to a member of our management team, fill out the contact form, post it as a comment, or email it to us at firstname.lastname@example.org.
HARTFORD – As of May 15th, 2018, Thomas Winterbottom has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves. His preceptor was Paramedic Matthew Campbell. He offered the following sentiment regarding his time at Aetna:
“I started working at Aetna about three years ago. After spending sometime as an EMT, I decided to start the challenge of paramedic school to further my knowledge in the medical field. I graduated from Capital Community College’s paramedic program this past December. I was eager to start precepting and utilize some of the new skills I learned. Special thanks to Matt Campbell for his patience and knowledge provided during precepting. I am excited to practice as a paramedic and continue assisting those in need.”
As with all precepting phases at Aetna, Tom’s final approval came from Hartford Hospital after shadowing him and his preceptor in the field as they responded to emergency calls. On behalf of the Aetna Family, we would like to wish Tom the best of luck and say we are very proud to have such skilled professionals on staff.
HARTFORD – As of May 4th, 2018, Sean Howard has been cleared by Hartford Hospital medical control for independent dispatch as a paramedic to the towns that Aetna serves. His preceptor was Paramedic Matt Carter. Sean began working at with us in October of 2009. He offered the following sentiment regarding his time at Aetna:
“I began my journey into EMS at Aetna nearly 9 years ago, and have been proud to see my work family grow alongside my own. Having recently graduated from the Capital Community College Paramedic Program, I look forward to playing an expanded role in serving one of the finest communities in the country. “
As with all precepting phases at Aetna, Sean’s final approval came from Hartford Hospital after shadowing him and his preceptor in the field as they responded to emergency calls. On behalf of the Aetna Family, we would like to wish Sean the best of luck and say we are very proud to have such skilled professionals on staff.
MANCHESTER- On Tuesday May 1, 2018 Team ASM-Aetna hosted its first American Red Cross Blood Drive at ASM’s headquarters. Numerous employees, friends, and family members participated in the day-long event. Program Manager and Coordinator Alissa Haight Aguda offered the following letter of appreciation to those involved.
“On behalf of the American Red Cross and the people we serve, I would like to personally thank you and all the employees at the Ambulance Service of Manchester for the support we received at our Tuesday May 1st 2018, blood drive.
We came close to our drive goal which was 25 units donated. At the drive we had 30 people register resulting in the collection of 21 units of blood. Excellent WORK! These units of blood will help save up to 63 lives and ensure a readily available supply of blood for CT hospital patients. You and your donors are true heroes!
Once again, it has been a pleasure working with you and I am extremely grateful to have your support of the Red Cross’ life saving mission.”
Aetna Paramedic Sam Dybdahl received a “Challenge Coin” from the gentleman (a Vietnam Veteran), pictured above, for the tremendous care rendered to his family member. Originally a military tradition, challenge coins are presented to individuals who have demonstrated a significant achievement. Sam has over a decade of experience as Critical Care Flight Paramedic. Sam is also an active member of the Armed Forces who has served overseas.
Year one fundraising for Team ASM-Aetna was a great success. Through the efforts of employees, family members, and friends, a total of $1,175 was raised for Brain Tumor Research. All proceeds were donated to the National Brain Tumor Society. Thank you to everyone involved for your generous contributions and dedication to the cause. Please enjoy pictures from the event below!
Thanks to the support and dedication of ASM and Aetna employees, Team ASM-Aetna ha reached its goal of 15 participants for the CT Brain Freeze this coming Sunday, March 4th! For anyone interested in joining, the deadline for online registration is tomorrow, February 27th. All proceeds go directly to the National Brain Tumor Society.
Click below to join!
- Select “Register”
- Select “Join as a New Participant”
- Team Name – “Team ASM-Aetna”
- Select “Join” and follow prompts
HARTFORD — On February 8th, 2017, eight EMTs were added to the Aetna team. As part of our continued growth, Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.
Andrew Choi: PART TIME, EMT. I am 25 years old and currently attending Central Connecticut State University to attain my B.S in biology. I spent my formative years in West Hartford, CT and now reside in Manchester, CT. I received my EMT certification at Bristol Hospital EMS and volunteered for about a year at Newington EMS. I became an EMT to gain patient care experience in my strive to become a P.A. I am thrilled to continue my education in the medical field and very grateful for the opportunity to be a member of the Aetna team.
Brianna Senato: FULL TIME, PARAMEDIC. Hi, my name is Brianna and I am from Maryland but have been in Connecticut for 5 1/2 years now. I first obtained my EMT in the ARMY and worked as an EMT in AMR Waterbury for 4 years. I recently completed and graduated Paramedic School at New Britain EMS Academy. In my down time I enjoy weightlifting and cooking. My future goal as a Paramedic is to be a Fire Medic, Flight Medic or Maryland State Trooper Flight Medic and I am excited for the opportunity and experience at Aetna.
Madison Nixon: PART TIME, EMT. Hello, my name is Madison Nixon and I am 22 years old. I recently graduated with a B.S. in Accounting from Bryant University and realized I wanted a career change. I am currently on path to apply to PA school and hope to gain patient care hours with Aetna Ambulance! I grew up and currently reside in Wethersfield, CT. I am also a medical scribe through Saint Francis Hospital and Medical Center and I work in the Department of Bariatric Surgery. However, I hope to one day work in Obstetrics or Pediatrics. I spend all my spare time at the gym as I am currently training for a NPC competition. I am extremely passionate about fitness and leading a healthy lifestyle. For this reason, I chose to become a healthcare provider!
Chevaughn Smith: PART TIME, EMT. My name is Chevaughn Smith and I am 21 years old. I am originally from Jamaica, and currently reside in Windsor CT. At the moment I am finishing up my Bachelors of Science degree as an Allied Health Sciences major at the University of Connecticut. I became an EMT to gain patient experience to develop proper bedside manner to become a better care provider for my future plans. I hope to one day attend medical school and pursue a career as an electrophysiologist. I am extremely grateful for the opportunity to be a member of the Aetna Team, and look forward for the journey ahead. I am also a die-hard giants fan.
Katherine Garger: PART TIME, EMT. My name is Katherine Garger. I am 21 years old and I am currently a senior at UConn majoring in biology. In the future, I hope to become a PA in either the NICU or pediatric oncology. I was born in Chicago, Illinois and lived in Arizona for many years before moving to Connecticut. In my free time, I like to read, hang out with my three dogs and take long walks on the beach.
Emma Becroft: FULL TIME, PARAMEDIC. Hi my name is Emma and I am from Wallingford, CT. I obtained my Bachelor’s degree in Biomolecular Sciences from CCSU. I worked in a genomics research lab throughout my time at CCSU. More recently, I went to paramedic school at New Britain EMS Academy. In my downtime I enjoy hiking and kayaking with my two German Shepherds, as well as weightlifting. I look forward to starting my paramedic career at Aetna.
Paige Vosburgh: FULL TIME, EMT. My name is Paige Vosburgh. I am 24 years old and originally from West Hartford, CT. I recently finished my EMT course at New Britain EMS Academy. After spending the last several years a full time Nanny, I’ve decided to take the leap into the world of EMS. In my free time I enjoy snowboarding and spending time with my family on the beaches of Cape Cod. I can’t wait to see where this new path takes me and am thrilled to be a part of the Aetna team!
Brittany Lemire: FULL TIME, EMT. Hi, My name is Brittany Lemire and I am 22 years old. In May I graduated from Elms College with a B.A. in Biology and a minor in in Business Management. I received my EMT certification from CPR Training Professionals in South Windsor. My goal is to gain patient care experience before applying to PA school. I love to watch sports and enjoy traveling. I am excited to be a part of the Aetna team!
For the month of February, Aetna and ASM will be ordering pins in recognition of American Heart Month. Crew members, dispatchers and office personnel may purchase a pin for a donation of one to five dollars. All proceeds with be donated to the American Heart Association at month end.
On March 4th, Team ASM-Aetna will be partaking in the 2018 Connecticut Brain Freeze. Those interested gain the opportunity to plunge into the ocean to raise awareness/resources for brain tumor-specific programs. Please consider joining the fun! For instructions on how to register, copy the link below and follow the instructions provided.
1. Select “Register”
2. Select “Join as a New Participant”
3. Team Name – “Team ASM-Aetna”
4. Select “Join” and follow prompts
ASM/Aetna will be hosting an American Red Cross blood drive for employees at our headquarters in Manchester on Tuesday, May 1st 2018.
April- Autism Awareness Month
May- ALS Awareness Month
Below are a few recent quotes from the comment section of Aetna’s Patient Satisfaction Surveys. Keep up the great work!
Absolutely Amazing. I asked a million questions and they were able to answer everything and keep me calm.
Professional, caring, sensitive to my feelings, reassuring and kind.
Very kind and caring, comforting.
They were some of the kindest people around.
Occasionally we will share severe weather information consequential to public health, public safety and EMS response. Below is a warning issued by the National Weather Service.
..WINTER STORM WARNING REMAINS IN EFFECT UNTIL 1 AM EST FRIDAY…
…WIND CHILL WATCH IN EFFECT FROM FRIDAY MORNING THROUGH
* WHAT...Heavy snow expected. Very cold wind chills possible.
Travel will be very difficult to impossible. Tree branches could
fall as well. Total snow accumulations of 8 to 12 inches, with
localized amounts up to 15 inches, are expected. Wind chills
could range from 5 below zero to 25 below zero.
* WHERE...Portions of northern Connecticut and central and
* WHEN...For the Winter Storm Warning, until 1 AM EST Friday.
For the Wind Chill Watch, from Friday morning through Saturday
* ADDITIONAL DETAILS…Be prepared for significant reductions in
visibility at times. Cold wind chills as low as 25 below zero
will cause frostbite in as little as 30 minutes to exposed
A Winter Storm Warning for snow means severe winter weather
conditions are occurring. If you must travel, keep an extra
flashlight, food and water in your vehicle in case of an
emergency. The latest road conditions for the state you are
calling from can be obtained by calling 5 1 1.
A Wind Chill Watch means there is the potential for a combination
of very cold air and the wind to create dangerously low wind
chill values. Monitor the latest forecasts and warnings for
updates on this situation.
Photo above from The Weather Channel
The 2017 Toy Drive was again a great success. Below you will find a collage of pictures from the days spent collecting toys for Connecticut Children’s Medical Center. The Toy Drive took place December 14th-17th at Toys R Us locations in Manchester, Newington and West Hartford and brings in cash donations and toys for children treated at Connecticut Children’s Medical Center locations through out the year.
Aetna Ambulance Service is happy to release the third issue of The Grady Report, the Aetna employee newsletter. Released quarterly, The Grady Report features numerous articles outlining company news and events, training opportunities, case studies (periodically), health and wellness tips, and more. Additionally, each issue will contain an Employee Spotlight article, recognizing an EMT or Paramedic that has demonstrated a commitment to patients and co-workers alike via positive attitude, work ethic, and overall inspiring demeanor. Please enjoy!