Extreme Heat Warning

Occasionally we will share severe weather information consequential to public health, public safety and EMS response. Below is a warning issued by the National Weather Service.



* HEAT INDEX VALUES…100 to 105 degrees.

* TIMING…Today and Wednesday.

* IMPACTS…The heat and humidity may cause heat stress during

outdoor exertion or extended exposure.

* LOCATION…Parts of the Connecticut River Valley and most of

eastern Massachusetts, especially in urban areas.


Take extra precautions, if you work or spend time outside. When

possible, reschedule strenuous activities to early morning or

evening. Know the signs and symptoms of heat exhaustion and heat

stroke. Wear light weight and loose fitting clothing when

possible and drink plenty of water.

To reduce risk during outdoor work, the occupational safety and

health administration recommends scheduling frequent rest breaks

in shaded or air conditioned environments. Anyone overcome by

heat should be moved to a cool and shaded location. Heat stroke

is an emergency, call 9 1 1.

Young children and pets should never be left unattended in

vehicles under any circumstances. This is especially true during

warm or hot weather when car interiors can reach lethal

temperatures in a matter of minutes.

ASM Participates in SW Journey Found Event











SOUTH WINDSOR- On Thursday August 16th 2018, Ambulance Service of Manchester EMT’s Spenser Shirshac and Christopher Melite spent the afternoon enjoying the food and festivities at the Journey Found Summer Picnic at Nevers Park in South Windsor. The mission of Journey Found is “to provide behavioral, residential and other support services to individuals of Connecticut with pervasive developmental disorders and intellectual disabilities.” Spencer and Chris were able to interact with members while providing standby coverage for the event.

Aetna Participates in Community Event












HARTFORD- On Monday, July 16th, 2018, Aetna Supervisor’s Bob Mara and Matt Campbell, along with EMT’s Alex Patetta and Shivani Patel were invited to attend an event at Templo Fe Church on Broad Street. The day encouraged kids (ages 3-12) to interact with EMS personnel in order to gain a sense of familiarity with first responders. Hartford Police and Fire Department are set to participate as well later in the week. Aetna staff members provided ambulance tours, posed for pictures and handed out coloring books to those in attendance.


ASM’s Greg Derosier and Heather Marshall Receive Thank You Card

MANCHESTER- In late June 2018, ASM Paramedic Greg Derosier and EMT Heather Marshall received a handwritten card from a patient’s wife expressing her sincere gratitude for the service they provided. The card reads:

“I wish to thank you for the wonderful care and kindness shown to my husband when you transported him from [Hospital] to [Hospital]. You were both so considerate to myself and [my husband] and you helped to put a smile back on my face. Thank You! After talking to you both, I knew my husband was in the best of care.”

Meet the Newest Members of the Team: Aetna Hires Four – 2018

HARTFORD — On June 25th, 2018, two EMTs, one Paramedic and one Dispatcher were added to the Aetna team. As part of our continued growth, Aetna and ASM seek out only the best candidates. We look for employees who are focused on high-quality patient care, are team oriented and conduct themselves in a professional manner. During the orientation, employees learn about company philosophy and goals, quality assurance, and policies and procedures.

Hannah Knight: FULL TIME, EMT. Hi, my name is Hannah Knight I’m 24 (for a few more days), and I live in Norwich, CT. I have been an EMT and in commercial EMS for about a year and a half now and involved with several fire departments for the last 11 years! My goal is to start medic school in the next year or so. On my off time, I love going to the beach or pool. I’m very excited to start my career here with all of you!


Micah Davis: FULL TIME DISPATCHER/EMT. Hello I’m Micah Davis. I’m from West Hartford CT. I’m a volunteer EMT at Rocky Hill. Due to age requirements I’m blessed to get the opportunity to work as a Dispatcher at Aetna, and seek to extend my education all the way to paramedic school in future. My goal is to be the best part of someone’s worst day.


Monica Hildebrand: FULL TIME EMT. Hi, my name is Monica Hildebrand. I’m from Middletown, CT where I’ve lived for the past 16 years. I have been an EMT for 4 years. I’ve also been volunteering in Rocky Hill as an EMT for roughly the same amount of time. Additionally, I have worked at CCMC as an EEG tech and I’ve done home healthcare. Currently, I’m finishing up my Bachelor’s degree in Health Sciences. My ultimate goal is to either go on to nursing or public health. I am very excited for the opportunity to work at Aetna!

Alex Patetta: FULL TIME, EMT. My name is Alex Patetta, I am originally from New Jersey, but have lived in Connecticut for the last 5 years. I graduated from Quinnipiac University with a Bachelor of Science degree in Marketing with a minor in International Business. I was a volunteer firefighter in New Jersey prior to coming to Connecticut. My future goal is to become a career firefighter. Outside of my intended career path, I enjoy focusing on a healthy lifestyle which includes working out and playing sports. I am very excited for this new opportunity as an EMT and look forward to the new experiences it will bring.

Absolutely Amazing!

Below are a few recent quotes from the comment section of Aetna’s Patient Satisfaction Surveys. Keep up the great work!


Absolutely Amazing. I asked a million questions and they were able to answer everything and keep me calm.

Professional, caring, sensitive to my feelings, reassuring and kind.

Very kind and caring, comforting.

They were some of the kindest people around.

Above and Beyond!

Mitch KarrHartford – Aetna Paramedic and Preceptor Mitch Karr has recently joined a prestigious group of critical care providers by obtaining his Flight Paramedic Certification (FP-C). According to The International Board of Specialty Certification (IBSC), “The FP-C certification targets competency at the mastery level of paramedic practice.” This accomplishment required over 6 months of self-study, and the successful completion of a grueling exam. While working full time, Mitch took it upon himself to develop the knowledge base necessary to achieve his goal. Paramedic Sam Dybdahl shares this distinction as well.

Their desire to continually progress as providers demonstrates the commitment our employees have to patient care.

ASM Plays in Charity Softball Tournament

img_0062MANCHESTER — On September 17, 2016 a team made up of Ambulance Service of Manchester employees played in a charity softball tournament against teams from Manchester Police Department and Manchester Fire Rescue EMS to benefit the Manchester Police Benevolent Association.

ASM’s McHugh and Baker at Pitkin School Career & Community Helpers Day

Pitkin School Career and Community Helpers DayEAST HARTFORD — On May 29, 2015 ASM’s Laura McHugh and Kyle Baker attended and presented at the combined Career and Community Helpers Day at Pitkin School in East Hartford. Students were able to tour the ambulance and ask questions about careers in Emergency Medical Services.

According to organizer Danielle Donahue, “It was a great day for students to learn more about different career paths and to really start thinking about how what they are doing in school right now will make a difference in years to come.  Each one of you did an awesome job and I am thrilled with the excitement I overheard in the hallway and classrooms on Friday afternoon.  Some students had never had the opportunity to look inside a police cruiser or ambulance before.  I could go on and on about all the wonderful things that our students said.  The expressions on their faces along with their memories and experiences of this day are priceless.”

ASM Responds: Worker burned after explosion at Connecticut Natural Gas


WFSB 3 Connecticut

By Joseph Wenzel IV, News Editor

EAST HARTFORD, CT (WFSB) –Connecticut Natural Gas employees were evacuated after a small explosion and fire was reported near the building in East Hartford on Wednesday afternoon.

The small explosion was reported in an outbuilding on Meadow Street, which is used to fill natural gas trucks around 12:30 p.m. The building is in a parking lot and away from other buildings.

The fire chief said a mechanic was filling a truck when a compressor exploded and created a small fire along with the explosion. The worker’s hands and head were burned and the explosion caused the panels of the building to partly pop off.

“It sounded like a dumpster and then all the emergency crews showed up,” said Lucie Wilson of East Hartford.

Sources told Eyewitness News that the explosion shook the building.

The outbuilding holds three gas tanks, all used to fuel the company’s natural gas powered vehicles.

“That system has been in place … CNG uses natural power gas and this is the first time we’ve ever run across an incident like this,” Fire Chief John Oates said.

Read more: http://www.wfsb.com/story/27365691/worker-burned-after-explosion-at-connecticut-natural-gas#ixzz3ItI5Bbtv

Aetna Responds: Robbery Suspect Injured After Chase

Aetna Ambulance Service Responds

Photo Courtesy of WFSB

HARTFORD, CT (WFSB) – A man wanted for a robbery in Vernon has been arrested after leading police on a chase that ended in Hartford.

Police said the suspect robbed the CVS on Talcotville Rd in Vernon early Wednesday morning. After that, police said the suspect led police on a chase through several towns and eventually ended in Hartford.

According to police, the suspect rammed a Hartford police cruiser and a state trooper vehicle before the driver fled on foot. Read the full article here…