ASM Holds Years of Service Recognition Event

MANCHESTER- On March 15th, 2018 the Ambulance Service of Manchester hosted a “Years of Service Recognition Dinner.” The event honored staff members with ten years of service or greater. Quite remarkably, over 50 employees received an award, including several in the 25-35 year range! Without the consistent hard work and dedication of ASM crew members, dispatchers, office personnel, and mechanics, the company would not be where it is today. Thanks for all you do!

ASM Promotes Three to Field Training Officer (FTO)

MANCHESTER — On March 9th, 2018 the Ambulance Service of Manchester promoted three from within its EMT ranks to the post of Field Training Officer: Bianca Krzynowek, Ryan Bochman, and Kyle Caldwell. FTOs are utilized primarily to train newly hired employees in the performance of their duties as EMTs.

Kyle Caldwell: I have been with ASM now for about 5 years and an EMT for around 6. I started in EMS when I wasn’t sure where I wanted to go in my life or what I wanted to do. After a short stint working for Ellington Ambulance, I landed a job at ASM which has given me a lot of opportunity to grow. I have an amazing wife who has always encouraged me to better myself and been very patient and understanding with all the long days and hours I’ve put into this job. I am very fortunate to have both my wife and this job.

Bianca Krzynowek: My name is Bianca and I have worked at ASM for around 3 years. I am very excited to be promoted to FTO at ASM because I love meeting new people. I also think that knowing how to be safe on scene while doing this job is important and I hope to be able to instill that in my new fellow coworkers so that they can lead safe and prosperous careers in EMS. Right now I live with my German Shepard Toby and my horse, Abe. When I’m not at work I am running, at the gym, snowboarding, riding my horse, or hiking with Toby. I can’t wait to get started FTOing!

Ryan Bochman: I have been an EMT at ASM for a little over 2 1/2 years and an EMT for approximately 9 years. I have been married for almost 4 years and have just become a father to a healthy and beautiful baby boy.  I became interested in the medical field at 17 when I volunteered for Haddam Fire Company as a firefighter/MRT-now EMR. I took great pride in helping people in what might be one of the worst moments of there life. Over my time as an EMT, I have learned a lot from those working around me, as well as assisting in the education of others and students. As I join the ranks of FTO at ASM, I look forward to training and assisting new employees as they transition to working in EMS full time. I look forward to the opportunity to share the knowledge I have learned over the years with newer EMT’s to make them the best medical professional they can be.

Aetna Paramedic Receives Challenge Coin

Aetna Paramedic Sam Dybdahl received a “Challenge Coin” from the gentleman (a Vietnam Veteran), pictured above, for the tremendous care rendered to his family member. Originally a military tradition, challenge coins are presented to individuals who have demonstrated a significant achievement. Sam has over a decade of experience as Critical Care Flight Paramedic. Sam is also an active member of the Armed Forces who has served overseas.

Praise from Andover Volunteer Fire Department

Andover Volunteer Fire Department

February XX, 2018

On Feb XX ASM Alpha 1 responded to [a residence] in Andover for a cardiac arrest. The crew was Cody Lemire and Valerie Adams. We just received a phone call from the patient’s wife. She is extremely grateful for our services. She is so thankful and said everybody did a wonderful job. I was hoping you would be able to relay this to your outstanding crew and thank them and all your crews for the wonderful job they do and the fabulous care they provide to our patient’s every day.


Mindy Hegener

Deputy Chief

Andover Volunteer Fire Department


Aetna Appears on Local News!

Aetna Ambulance Field Supervisor Bob Mara was interviewed yesterday evening by FOX 61 Reporter Jim Altman. In the segment, Bob discusses the necessary steps Aetna takes in preparation for winter storms to ensure that both the crews and ambulances are ready respond. In order to safely and promptly reach residents, Aetna increases staffing and strategically places ambulances at staging areas proven to reduce response times. As portrayed in the interview, crews will be posted at these locations even during the storm.

To watch the segment in its entirety, please click here!

Team ASM-Aetna Participates in 2018 CT Brain Freeze!

Year one fundraising for Team ASM-Aetna was a great success. Through the efforts of employees, family members, and friends, a total of $1,175 was raised for Brain Tumor Research. All proceeds were donated to the National Brain Tumor Society. Thank you to everyone involved for your generous contributions and dedication to the cause. Please enjoy pictures from the event below!